Product Manager
4 weeks ago
Company Overview
Join our fast-growing SaaS company that delivers AI-powered knowledge management portals tailored for competitive intelligence and marketing departments in large enterprises. Our platform empowers organizations by transforming unstructured data into actionable insights, improving collaboration, and accelerating strategic decision-making. We're looking for a passionate and results-driven Product Manager to help take our innovative platform to the next level.
Product Manager - SinglePoint
Job Summary:
We are seeking a strategic Product Manager to own the end-to-end lifecycle of our AI-powered knowledge management SinglePoint portal platform. In this role, you will define product strategy, develop roadmaps, and collaborate with cross-functional teams to build and enhance a platform that drives value for our customers' competitive intelligence and marketing operations. You'll need a blend of product expertise, business acumen, and passion for leveraging AI to solve enterprise-level challenges.
Key Responsibilities:
Product Strategy & Roadmap:
- Develop and communicate the product vision aligned with the company's overall strategy and customer needs.
- Translate market trends, customer feedback, and competitive intelligence into actionable product roadmaps and feature sets.
- Partner with competitive intelligence and marketing teams in customer engagements to understand pain points and opportunities, ensuring the platform delivers meaningful insights and improves productivity.
- Collaborate with Customer Success and Sales teams to gather feedback and prioritize features that maximize user satisfaction and retention.
- Work closely with management, R&D, and engineering teams to enhance AI capabilities, such as generative and conversational AI, natural language processing (NLP), machine learning models, and predictive analytics.
- Ensure our AI-powered solutions align with industry trends and solve complex business problems for marketing and competitive intelligence professionals.
- Manage product development processes with project management and engineering teams using Agile methodologies, ensuring timely delivery and high-quality releases.
- Coordinate with marketing to create compelling product messaging, case studies, and launch plans for new features.
- Define and track key product metrics, such as adoption, engagement, and customer retention, to measure product performance.
- Conduct regular product reviews and adjust priorities based on feedback and data-driven insights.
- Stay current with the competitive landscape, market trends, and AI and knowledge management technology advancements.
- Identify new growth opportunities and competitive differentiators through research and analysis.
- Collaborate with marketing to craft compelling messaging around content collections and search features, highlighting their impact on competitive intelligence and marketing insights.
- Develop product marketing assets (e.g., whitepapers, webinars, case studies) that showcase the platform's value to prospects and customers.
- Partner with sales to align product positioning with customer needs and market trends.
- Conduct market research and competitive analysis to identify trends, differentiate the product, and guide messaging.
- Design and execute marketing, advertising, and promotion programs.
- Work with customers and sales staff to close orders and promote the successful use of products
- 4+ years of experience as a Product Manager in a SaaS or B2B technology company.
- Proven experience managing AI-powered products, ideally in knowledge management, competitive intelligence, or marketing tech.
- Strong understanding of AI concepts, including NLP, machine learning, and predictive analytics.
- Familiarity with the needs of competitive intelligence and marketing departments in large enterprises is a plus.
- Demonstrated ability to lead cross-functional teams in an Agile environment.
- Experience building and executing product roadmaps from concept to launch.
- Excellent communication and presentation skills, with the ability to influence stakeholders at all levels.
- Strong analytical mindset with a focus on data-driven decision-making.
- Familiarity with product management tools and analytics platforms.
Must be authorized to work in the United States (unfortunately we cannot sponsor visas).
Benefits:
- 401(k).
- Flexible schedule.
- Holidays and Paid time off.
- Health insurance.
- Dental insurance.
- Vision insurance.
- Flexible spending account.
- Life and disability insurance.
- Parental leave.
- Employee assistance program.
Job Type: Full-time.
Work Location: Remote within the US. Preferrably in the New England area.
Northern Light Careers:
Working at Northern Light you will have the chance to work with cutting edge knowledge management technology applied to enterprises' market research and competitive intelligence needs, global Customers, and the greatest team of people ever assembled. The pace is fast. The environment is smart and fun. And the culture is fanatical about customer service.
Working at Northern Light:
Northern Light is based in Boston, MA. In addition, we have a development office in Bridgetown, Barbados and individual contributors working from home across the Unite States and in Canada, Ukraine and Georgia.
Northern Light is proud to provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Northern Light is an E-Verify participant.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
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