Loan Specialist I

5 days ago


Chicago, Illinois, United States Sun Loan Full time


Loan Specialist I - 221

Midwest City, OK, USA
Req #1767

Friday, March 21, 2025

Hiring Immediately

For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico.

As a Customer Service/Collections Loan Specialist, this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient administration and compliance in loan processing. This role includes accurately processing loan applications, assembling and verifying loan documents, and handling all paperwork to maintain regulatory compliance. By diligently following organizational and regulatory guidelines, the Loan Specialist helps mitigate risk and avoid potential losses.

Responsibilities also include contacting customers regarding payment arrangements, facilitating loan extensions and modifications, and handling pay schedules as needed. In the manager's absence, this role oversees office operations to maintain continuity and productivity.

Job duties include:

  • Attempts to persuade customers to pay the amount due or arrange for payment via phone, or mail. Identifies solutions for customers to refinance accounts and bring accounts current.
  • Properly closes loans by ensuring all loan requirements are explained.
  • Execute collection calls on overdue accounts.
  • Uses company provided location services to locate past due customers.
  • Ensures accurate and timely processing of applications by regularly reviewing pending applications and contacting prospective customers.
  • Ensures continual account growth by selling loans to former and prospective customers.
  • Sells ancillary products including taxes, referrals and car club (where applicable).
  • Maintains all necessary forms and loan documents for accounts in accordance with company guidelines, federal and state law.
  • Prepares copies of financial and legal documents as requested.
  • Ensures accurate and timely processing of loans by providing accurate computer input and keeping customer information up to date.
  • Enters payments into loan management software.
  • Accommodates for payment extensions and properly maintains collection notes on account screens.

Hours:

  • Monday - Thursday 8:30am - 5:30pm.
  • Fridays 8:30am - 6:00pm.
  • Saturdays 8:30am -12:30pm (from Nov 29 - March 2025). Rotational Saturdays based on the needs of the business.
  • No Sundays
  • Some overtime may be required.
  • Minimal local travel may be required to attend team meetings (up to 5%).

Requirements:

  • 1 year Customer Service experience in any field
  • 6 months Collections experience, a plus
  • High School/GED preferred
  • Proficiency in operating systems (e.g., Windows, macOS, Linux) and common software applications (e.g., Microsoft Office Suite, Google Workspace), with experience in software installation, configuration, and troubleshooting.
  • Demonstrates a positive attitude, strong work ethic, and a collaborative approach, contributing to a respectful and productive work environment.
  • Excels in building and maintaining strong customer relationships, demonstrating excellent communication, active listening, and persuasive sales techniques to drive customer satisfaction and business growth.
  • Strong organizational skills, with the ability to manage multiple tasks efficiently, prioritize responsibilities, and meet deadlines while maintaining attention to detail.
  • Proficient in basic math skills, including addition, subtraction, multiplication, and division, with the ability to apply these skills to analyze data and perform calculations accurately.

Benefits: Why Sun Loan is Your Ideal Workplace:

  • Low-Deductible and affordable Medical Plans including medical, dental and vision.
  • Telehealth.
  • On-demand Pay.
  • Competitive salary: Determined by various factors, including but not limited to, location, skills, knowledge, competencies and experience.
  • 401K with company match.
  • Paid Time Off including Holidays, Vacation and Sick time.
  • Bonus opportunities.
  • Career development.
  • Formal and Comprehensive Training Program.

If you are ready to be a part of a company that values its employees, invests in their growth, and fosters a culture of success, then Sun Loan is the place for you. Apply today and embark on a fulfilling career journey where your potential is recognized and rewarded.

Sun Loan is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

HP123

Other details
  • Job Family
    SLC Operations
  • Pay Type
    Hourly
  • Min Hiring Rate
    $16.17
  • Max Hiring Rate
    $17.17
Apply Now
  • Midwest City, OK, USA
Share this job:
  • Loan Specialist I

    5 days ago


    Chicago, Illinois, United States Sun Loan Full time

    Company Overview:Sun Loan has been a trusted financial resource in over 200 communities across seven states in the US and Mexico for over 30 years. Our commitment to customer satisfaction and employee growth makes us an ideal workplace.Job Description:We are seeking a Customer Service/Collections Loan Specialist to support our branch manager in maintaining a...


  • Chicago, Illinois, United States Sun Loan Full time

    About This RoleThis Customer Service/Collections Loan Specialist position is responsible for supporting our branch manager in maintaining a profitable and well-managed office, ensuring efficient administration and compliance in loan processing.ResponsibilitiesAccurately process loan applications, assemble and verify loan documents, and handle all paperwork...


  • Chicago, Illinois, United States Sun Loan Full time

    About Our CompanySun Loan is committed to creating an inclusive environment for all employees, celebrating diversity, and investing in their growth.Job SummaryThis Customer Service/Collections Loan Specialist role supports our branch manager in maintaining a profitable and well-managed office, ensuring efficient administration and compliance in loan...


  • Chicago, Illinois, United States Brundage Management Company, Inc. Full time

    Job Summary: We are seeking a highly skilled Loan and Collections Specialist to join our team. The ideal candidate will have excellent communication skills and be able to build strong relationships with customers.Main Responsibilities:

  • Loan Specialist I

    3 days ago


    Chicago, Illinois, United States Brundage Management Company, Inc. Full time

    Hiring Immediately For over 30 years, Sun Loan Company has been a trusted financial resource in over 200 communities, across seven states in the US, and seven locations in Mexico. As a Customer Service/Collections Loan Specialist, this position supports the branch manager in maintaining a profitable and well-managed office by ensuring efficient...


  • Chicago, Illinois, United States The Federal Home Loan Bank of Chicago Full time

    Risk Management: As a Loan Portfolio Risk Manager at The Federal Home Loan Bank of Chicago, you will be responsible for managing the risk associated with the Bank's MPF/mortgage loan portfolio.You will develop and implement strategies to mitigate potential risks, ensure compliance with regulatory requirements, and communicate risk-related information to...


  • Chicago, Illinois, United States Sun Loan Full time

    About UsSun Loan has been a trusted financial resource for over 30 years, serving communities across seven states in the US and seven locations in Mexico.Job DescriptionWe are seeking a Customer Service/Collections Loan Specialist to support our branch manager in maintaining a profitable and well-managed office. The ideal candidate will ensure efficient...


  • Chicago, Illinois, United States The Symicor Group Full time

    Loan Operations Specialist – Chicago, IL – Job # 2292 Who We Are The Symicor Group is a boutique talent acquisition firm based in Lincolnshire, IL & San Antonio, TX. Our nationally unique value proposition centers around providing the very best available banking and accounting talent. In fact, most of our recruiters are former bankers or accountants...


  • Chicago, Illinois, United States Wintrust Financial Full time

    Wintrust is a financial holding company with approximately $62 billion in assets whose common stock is traded on the NASDAQ Global Select Market. Guided by its "Different Approach, Better Results" philosophy, Wintrust offers the sophisticated resources of a large bank while providing a community banking experience to each customer. Wintrust operates more...


  • Chicago, Illinois, United States Sun Loan Full time

    About the Role:We are looking for a skilled Customer Service/Collections Loan Specialist to join our team. As a key member of our branch team, you will be responsible for ensuring efficient administration and compliance in loan processing.Your primary duties will include accurately processing loan applications, assembling and verifying loan documents, and...


  • Chicago, Illinois, United States The Symicor Group Full time

    Job OverviewThe Symicor Group is a boutique talent acquisition firm that specializes in providing top-notch banking and accounting talent to clients nationwide.We are seeking a skilled Loan Operations Specialist to join our team in the Chicago, IL market.Key ResponsibilitiesMaintain real estate tax and insurance escrow payments, balances, and...


  • Chicago, Illinois, United States Sun Loan Full time

    About Our TeamSun Loan values its employees, invests in their growth, and fosters a culture of success.Job DescriptionThis Customer Service/Collections Loan Specialist role is responsible for supporting our branch manager in maintaining a profitable and well-managed office, ensuring efficient administration and compliance in loan processing.Key...

  • Loan Review Specialist

    10 hours ago


    Chicago, Illinois, United States Associated Banc-Corp Full time

    Associated Banc-Corp seeks a skilled Loan Review Officer I to join our team. This role offers the opportunity to work in a dynamic environment, analyzing loan data, and contributing to the bank's success.The ideal candidate will have a strong background in financial services, accounting, or a related field, with 2-4 years of experience in loan review,...


  • Chicago, Illinois, United States Fay Servicing Full time

    Fay Servicing is committed to providing a collaborative and inclusive work environment where our employees can thrive. We believe that a diverse team with different backgrounds and experiences leads to better ideas and innovation.We are seeking a Residential Loan Specialist to join our team, responsible for generating new business through personal...

  • Loan Sales Specialist

    4 weeks ago


    Chicago, Illinois, United States OneMain Financial Full time

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success.  This role provides rewarding professional development and...


  • Chicago, Illinois, United States CIBC Full time

    We are seeking a highly skilled Loan Operations Senior Specialist to join our team. As a key member of our Commercial Loan Operations group, you will play a vital role in ensuring the efficient processing and closing of commercial loans.The ideal candidate will possess excellent analytical and problem-solving skills, with the ability to work independently...


  • Chicago, Illinois, United States Procom Full time

    On behalf of our healthcare client, Procom is searching for an Admissions Registration Specialist I for a contract role. This position is onsite at our client's Chicago, IL office. Admissions Registration Specialist I - Job Description: The Admissions Registration Specialist I is responsible for ensuring that patient registration for all types of admissions...

  • Loan Sales Specialist

    2 weeks ago


    Chicago, Illinois, United States OneMain Financial Full time

    At OneMain, Loan Sales Specialists empower customers by listening to their needs and providing access to friendly, fast, and affordable financing for life's expenses. In this role, our team members thrive in a competitive atmosphere where hard work and dedication directly influence success. This role provides rewarding professional development and...


  • Chicago, Illinois, United States BMO Financial Group Full time

    We are looking for a Commercial Loan Systems Specialist to join our team at BMO Financial Group. In this role, you will work closely with Business Technology Leads to deliver and execute strategic initiatives related to commercial loan systems.Your responsibilities will include assisting with test case preparation, conducting ad-hoc activities, and working...


  • Chicago, Illinois, United States AMPED I Full time

    We are seeking an experienced Electrical Systems Specialist to join our team at Amped I LLC. As a Senior Protection & Controls Substation Engineer, you will be responsible for designing protection and control systems for substations, working closely with our team of experienced electrical engineers and providing guidance to entry-level engineers.About the...