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Remote Role

2 months ago

Orlando, United States Indotronix International Corporation Full time
Job Title: Reservations Consultant - Remote
Location: Orlando, FL 32821
Duration: 3+ Months

Rate: $17.50/hr on w2

Qualifications:
. Proven customer service skills and experience
• Timeshare industry knowledge highly regarded
• Excellent knowledge of domestic and international tourist destinations
• A willingness and ability to learn new products and systems
• Highly effective verbal and written communication skills
• Can work well as part of a team, as well as individually
• Excellent time management and organizational skills
• Ability to work shifts, including Saturdays as required.

Responsibilities:
The focus of the role is to assist RCI's members- specifically our Key Clients to achieve their holiday requirements by providing sales and service advice, which will ensure the achievement of individual, team and departmental targets and benchmarks. Job Description:

MAIN RESPONSIBILITIES (group in related activities and document key actions and outcomes required)
• Undertake inbound and outbound call activity as directed
• Achieve Service Levels as outlined by Member Services Mmgt including; adherence, service levels, acceptance levels and quality assurance; as directed
• Achieve revenue targets and service benchmarks as set by Member Services management
• Ensure relevant documentation is accurately completed and delivered to members in a timely manner
• Process transactions, including Weeks, Points and/or Travel, accurately through to completion
• Actively participate in team meetings, teambuilding activities and industry functions and events as required
• Any other duties as required and/or directed

Indotronix is an Equal Opportunity Employer