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Sr. VoIP Engineer

2 months ago

Washington, United States Aditi Consulting Full time
Responsibilities:
  • Analyzes and develops VOIP networks, designing and planning installation and maintenance of VOIP systems from project inception to conclusion.
  • Manages Jabber and WebEx and ensures proper integration and communication of those systems with the VOIP network.
  • Knowledge of Cisco call manager and Cisco Unity VM
  • Program and troubleshoot VOIP phone issues
  • Administer licensing and users on-call Manager
  • Help manage physical connections coming in from ISP for demarc/fiber/POTS/Fax lines
  • Perform network cable pulls and install network drops
  • Work with the network team in resolving network, wireless, and VoIP issues
  • Resolve trouble tickets with the Help-Desk team with end-to-end resolution
  • Maintain and support tributary equipment belonging to USMMA
  • Basic physical layer troubleshooting for Network Switches and fiber connections
  • Support Wireless access points and WAP installations

Top Qualifications, Skills, Experience, or Certifications:
  • Strong understanding of VoIP protocols (SIP, RTP) and VTC technologies.
  • Proficiency in configuring and troubleshooting VoIP and VTC hardware and software components.
  • Experience working with and configuring Polycom Virtual Servers and Endpoints.
  • Ability to lift and/or move up to 25 lbs., climb ladders, stoop, kneel, crouch, and crawl
  • Knowledge of network concepts, including TCP/IP, VLANs, QoS, and routing.
  • Security practices and tools for securing VoIP and VTC systems.
  • Excellent problem-solving skills and the ability to diagnose complex technical issues.
  • Effective communication skills, both written and verbal.
  • Collaboration and teamwork.
  • Experience in planning, deploying, and managing VoIP and VTC systems in enterprise environments.
  • Troubleshooting issues related to call quality, connectivity, and overall system health.

Preferred Skills and Qualifications:
  • Bachelor's degree in information technology, Computer Science, or related field (or equivalent experience).
  • Proven experience in designing and deploying VoIP and VTC solutions in enterprise environments.
  • Strong understanding of VoIP protocols (SIP, RTP) and VTC technologies.

Experience:
  • Must have a minimum of 6 years of related experience managing Voice networks, possessing advanced skills and knowledge in VOIP.
  • Must have experience managing and integrating Voice services with WebEx and other VTC technologies.


Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, competencies, competencies, experience, location and end client requirements).

Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.