Analyst, Fraud Operations

2 weeks ago

Chicago, United States Avant Full time

Are you a natural detective with a knack for spotting patterns others miss? Do you thrive on solving complex puzzles and finding creative solutions? Avant is on the hunt for a Fraud Analyst to join our Fraud Operations team in Chicago. We are looking for someone who is not only curious and has good attention to detail, but also possesses enthusiasm for tackling fraud. In this role, you'll dive deep into data, unravel intriguing cases, and use your sharp working memory to stay ahead of emerging threats. If you're passionate about outsmarting fraudsters and eager to make a real impact, this is your chance to shine. Join us and be a crucial part of our mission to protect our customers with your investigation skills

What you'll do at Avant:

  • Investigation & Analysis: Utilize your curiosity and analytical skills to investigate suspicious activities
  • Data Examination: Leverage your strong working memory and attention to detail to thoroughly examine transaction records, system logs, and other relevant data. Spot discrepancies and trends that may indicate fraudulent behavior
  • Reporting & Communication: Prepare notes on your findings and evidence, clearly communicating information to internal stakeholders
  • Collaboration: Work closely with Avant's fraud analytics team, BSA/AML team, and call center operations, to identify emerging threats, collect evidence, and communicate pertinent findings to business leaders. Partner with Policy, Data Science, and Engineering to improve tooling to scale internal operations for fraud
  • Creative Problem-Solving: Apply creative thinking to develop new methods and techniques for detecting and preventing fraud. Think outside the box to address emerging threats and enhance our fraud prevention strategies
  • Regulatory Compliance: Ensure that all investigative activities and fraud prevention measures comply with relevant regulations and company policies
  • Documentation: Maintain accurate and organized records of investigations, ensuring all evidence and documentation are thorough and easily accessible
  • Deep-Dive Analysis: Conduct thorough investigations into specific accounts uncover the underlying reasons behind suspicious activities. Identify the origins and patterns of fraudulent behavior, ensuring comprehensive understanding and effective mitigation
  • Continuous Improvement: Stay informed about the latest trends and developments in fraud detection and prevention. Continuously seek opportunities to enhance your skills and contribute to process improvements
Why you are a fit for Avant:
  • Bachelor's degree (Finance, Criminal Justice, Data Analysis, or a related field is preferred)
  • Excellent working memory to retain and process large amounts of information, recognize patterns, and make informed decisions
  • High level of accuracy and thoroughness in analyzing data and identifying subtle discrepancies
  • A genuine passion for investigating and solving fraud-related challenges. Eagerness to learn and explore new techniques and technologies in the field
  • Proficiency in data analysis software and tools, effective communication skills, and the ability to work both independently and collaboratively
  • Able to work efficiently in a fast-paced, changing environment with competing priorities
  • 2+ years experience in fraud, conducting cyber fraud or other financial crime-related analysis or investigations, or equivalent preferred
  • Familiarity with SQL preferred
Check out our Avant Blog

We believe that a diverse set of backgrounds and experiences helps us create the most innovative solutions for our customers. We invite you to apply to our positions even if you do not meet 100% of the qualifications listed in the description. If you're passionate about our mission and aligned to our values, we hope you'll come contribute to our awesome culture.

Why Avant is the place for you:

At Avant, we believe our values make a difference:

Authenticity. We show up to work as our whole selves and make sure others can too.

Collaboration. We can only succeed when we do so as a team.

Problem-Solving. The harder the problem, the more satisfying the solution.

Customer. We are all owners of the customer experience.

Initiative. Plan. Adapt. Get Sht Done.

We believe that great ideas come from anyone and anywhere, that everyone is an owner who drives change, and that we have more fun when we work together. We're problem solvers who love collaborating with intelligent and highly-motivated people to reshape the face of digital banking. Avant offers terrific perks and benefits, fun social events with employees who actually like hanging out together, and a flexible growth environment where trying your hand at new projects and being the active owner of your career path is encouraged and supported.

Some of our benefits include:
  • Choice of great Medical, Dental, and Vision Insurance Plan options
  • 401(k) Match
  • Unlimited Paid Time Off
  • Flexible Work Environment
  • Generous Paid Parental Leave
  • Lunch Allowance (Fooda) and In-office Snacks
  • WFH Stipends for our Remote Employees
  • Access to LinkedIn Learning for Professional Development
  • No Meeting Wednesdays - (a.k.a. planned time to Get Sht Done)
  • Summer Fridays
  • Fun In-Office and Virtual Social Events
  • And who doesn't love the swag


This position may require you to be fully vaccinated against COVID-19. If required, you'll be asked to provide proof that you're fully vaccinated upon your start date or before working in or visiting our Chicago office. You're considered fully vaccinated two weeks after you receive the second dose of a two-dose vaccine series (e.g., Pfizer or Moderna) or two weeks after a single-dose vaccine (e.g., Johnson & Johnson/Janssen). Failure to provide proof of vaccination may result in termination. Subject to applicable law and requests for accommodation.

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