Account Director

2 weeks ago

The Villages, United States The Villages Full time

Within the spirit of “Making People’s Dreams Come True”, this position is responsible for encompassing world class leadership skills that oversees the marketing account team supporting businesses to deliver a differentiated customer experience. This is a senior position on the account team that supports marketing leadership and area account leaders to create account strategies as well as oversees the account team in managing the day-to-day requirements needed to complete tasks for business partners/accounts. These duties are accomplished while delivering Raving Fans customer service to both internal and external customers.

Full Time, Onsite Position

Benefits for full-time eligible positions:

Medical (HSA/FSA), Dental, and Vision | 401K and/or ROTH | PTO & Paid Holidays | Basic Life & AD&D | The Villages Charter School eligibility | and much more

Responsibilities:

  • Work with account manager and business partners/accounts to create marketing and communication plans.
  • Establish goals and objectives for account teams to follow.
  • Work with teams to develop materials, coordinate events, and provide support and direction.
  • Supervise staff and projects, motivating and mentoring staff to hit goals and produce successful materials for clients, as well as providing feedback.
  • Collaborate, coordinate and partner with account managers and other members of the team - graphic designers, print media designers, web designers, media reps, and social and digital teams to ensure that all elements of a business partner’s marketing needs are met.
  • Analyze and track Marketing Plan to make sure goals were achieved and adjust accordingly.
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives.
Education & Experience Requirements:
  • Bachelor’s degree (B.A.) or equivalent from four (4) year College or technical school with a minimum of ten (10) years of related account management experience with five (5) of those years being in account leadership.
  • Degree in the field of marketing, real estate, business, project management and/or related field preferred.
  • This position requires a strong drive to deliver the ultimate customer marketing experience, enthusiasm for The Villages and all it has to offer, and the ability to problem solve to handle a variety of variables.
  • Demonstrated interpersonal, communication and servant leadership skills. Must be able to communicate orally confidently and effectively, in writing and electronically.
  • Must be proficient in Microsoft Office Suite and project management software knowledge is a plus.

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