Commercial Dispatcher

4 weeks ago

Atlanta, United States Waste Pro Full time

Waste Pro of Georgia
809 Atlanta-ATL

REPORTING RELATIONSHIPS:

Reports To: Division Manager, Operations Manager, or Office Manager

SUMMARY OF POSITION:

The purpose of this position is to communicate with Waste Pro drivers to respond to incoming service orders, schedule service, resolve route and service issues and complete daily routing dump and crew data entry. Distribute information to driver teams as needed.

ESSENTIAL JOB FUNCTIONS:

  1. Maintain contact between drivers and home base, dispatching drivers to calls as they are received, using information on customer needs, drivers' locations and loads, and daily factors to balance cost and speed of
  2. Assign routes and service tickets to appropriate drivers throughout the day and for the next day; closes service tickets each
  3. Plan, distribute, monitor and follow-up daily route assignments for residential, roll-off and commercial drivers to ensure customers are serviced per Waste Pro standards and agreements.
  4. Troubleshoots and resolves potential delivery and pick-up problems before they result in service iss Effectively communicate with both drivers and customers to ensure customer satisfaction. Communicate service changes to Sales staff.
  5. Answer incoming calls from Customer Service and provide requested route information and/or follow up. Work directly with Customer Service Manager, Operations Manager and the Driver to ensure prompt follow through of all issues. Distribute county requests to route supervisors.
  6. Communicates with maintenance shop personnel and serves as an emergency point of contact to drivers.
  7. Review route paperwork, enter customer information to database, and close work orders from previous day routes, paying close attention to detail, identifying and correcting any issues. Records and documents information from drivers and distributes to appropriate department
  8. Maintains all data in appropriate systems including the following: Verify all dump tickets have been received and entered into Tower. Close tickets and note in Trackese. Enter new drivers, truck and route data information in Tower. Enter "Crew Out" into Tower and provide to Supervisors.
  9. Print, review and make data entry corrections to productivity reports for route supervisors daily.
  10. Distribute and maintain driver phones/radios -- including completion of software updates, and charging phones every evening.
  11. Additional responsibilities may include uniform tracking, timecard review for Drivers, reconciliation of supervisor fuel tickets, and maintenance of PPE inventory. Ensures that supplies are on hand for necessary forms. Prepares Saturday work.

OTHER JOB RESPONSIBILITIES:

  • Employees in this job classification must attend and participate in corporation sponsored training courses as assigned.
  • Employees in this job classification are responsible for keeping up to date on current technology, as job appropriate, being used by Waste Pro.
  • Any additional job duties that may be assigned by the Supervisor.
No CDL Required

QUALIFICATIONS:

Education and Experience

  • High school diploma or E.D and a minimum of 6 months of related work experience required.
  • Experience within the Waste industry, transportation, or logistics is preferred.
  • Previous customer service experience in a call center environment preferred.
  • Good telephone and 2-way radio skills; ability to deal with internal and external customers in a courteous and professional manner
  • Computer proficiency- MS Office and Typing Skills,
  • Ability to react well under pressure and treat others with respect
  • Ability to identify and resolve problems in a timely manner
  • Ability to prioritize and plan work activities;
  • Ability to work efficiently and effectively, both independently and as a team

Special Considerations/Physical Work Requirements:

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.

  • Required to use motor coordination with finger dexterity (such as keyboarding, machine operation, driving, etc.)- most of the work day;
  • Required to exert physical effort in tasks that involve the ability to exert light physical effort in sedentary to light work, but which may involve some lifting, carrying, pushing and/or pulling of objects and materials of light weight handling objects less than 25 pounds- rarely;

WORK ENVIRONMENT:

  • Normal setting for this job is: office

Waste Pro supports a diverse workforce and is an Equal Opportunity Employer. Waste Pro does not discriminate against individuals based on race, creed, color, gender, religion, national origin, age, disability, veteran status, pregnancy, marital status, citizenship status, sexual orientation, gender identity, genetic information, or any other classification protected by applicable laws.

  • Commercial HVAC Technician

    1 month ago

    Atlanta, Georgia, United States The Blue Collar Recruiter of Marietta Full time

    Job Title: Commercial HVAC TechnicianWe are seeking a highly skilled Commercial HVAC Technician to join our team at The Blue Collar Recruiter of Marietta. As a key member of our team, you will be responsible for providing timely and quality repairs of Commercial HVAC equipment/systems while maintaining the highest level of customer service.Job Summary:The...

  • HVAC Service Technician

    2 months ago

    Atlanta, United States Service Experts Full time

    Sign-on Bonus: Up to $2000 based on experienceWhy You Should Join the Service Experts Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!Service Experts Company...

  • HVAC Service Technician

    2 months ago

    Atlanta, United States Service Experts Full time

    Location: Lansing and Grand Rapids, MichiganWhy You Should Join the Engineering Excellence Team?Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!UP TO $3000 Sign-on...

  • CDL Shuttle Driver

    4 weeks ago

    Atlanta, United States Atlantic Limo Full time

    The Shuttle Driver ensures the safe transportation of guests using a 25 passenger mini bus or commercial vehicle, while delivering service that exceeds our customer/client’s expectations. The Shuttle Driver is responsible for responding quickly to customers’ requests and providing caring interactions with all guests at their assigned location. The...

  • CDL Truck Driver

    4 months ago

    Atlanta, United States PowRShip Logistic Services LLC Remote Work Freelance Full time $250

    CDL Truck Driver (Over The Road 3-4 Days Max) - Must have minimum 2 Years CDL - Serious Candidates OnlyPOSITION SUMMARY:Please Note: This position requires a minimum of 2 Years CDL and minimum 3 days Over-The-Road driving. Prefer candidates comfortable with 3 to 4 days maximum a week Over-The-Road driving. The Semi Truck Driver - Drives diesel-powered...

  • Vehicle Technology Installation Specialist

    1 month ago

    Atlanta, Georgia, United States Blue Collar Services Full time

    Job Summary:As a Vehicle Technology Service/Installation Technician at Blue Collar Services, you will be responsible for the installation, monitoring, and servicing of on-board camera systems, GPS units, and other technological components for commercial vehicles.Key Responsibilities:Install technological components according to company and industry...

  • Vehicle Technology Service/Installation Technician

    1 day ago

    Atlanta, United States Blue Collar Services Full time

    Blue Collar Services - JobID: 100-145596844 [Installation Technician] As a Vehicle Technology Service/Installation Tech at Blue Collar Services, you'll: Be responsible for installation, monitoring and servicing on-board camera systems, GPS units, and other technological components for commercial vehicles; Install technological components according to company...

  • Flatbed OTR Carrier Truck Driver

    1 month ago

    Atlanta, United States Blackrosevending Full time

    Blackrosevending, a prominent player in the logistics and supply chain industry, is seeking a dedicated Flatbed OTR Carrier Truck Driver to join our growing team. Although our company does not own a fleet of trucks at this time, we specialize in providing exceptional dispatching services to carriers and government agencies. We take pride in our ability to...

  • Commercial Front End Driver

    3 months ago

    Atlanta, United States Republic Services, Inc. Full time

    ABOUT THE COMPANY Republic Services, Inc. (NYSE: RSG) is a leader in the environmental services industry. We provide customers with the most complete set of products and services, including recycling, waste, special waste, hazardous waste and field services. Our industry-leading commitments to advance circularity and support decarbonization are helping...

  • Tanker Truck Driver

    4 weeks ago

    Atlanta, United States Beimel Transportation Inc Full time

    Now Hiring CDL A and B Truck Drivers! Must Have Valid Class A or B License Tanker Endorsement Preferred 1 Year of Commercial Driving Experience Required! Great Pay and Benefits! Competitive Pay Company Paid Transportation & Lodging Health, Medical, Dental, and Vision Insurance All miles paid 24/7 Dispatch Roadside Assistance Home Time: 2 weeks on and 1...

  • Truck Driver CDL

    6 months ago

    Atlanta, United States Fortuna Capital Group, LLC d.b.a Fortuna Transport Full time $1,500 - $1,800

    Truck Driver Responsibilities:Regional Truck Driver.Record cargo deliveries.Refuel and clean vehicle.Report road incidents to the dispatcher.Follow traffic laws.Inspect trucks and record issues.Follow accident procedures.Report mechanical problems to maintenance personnel.Plan routes using a GPS system.Get goods to the client on time.Maintain a positive...

  • Hybrid HVACR and Mechanical Systems Specialist

    7 days ago

    Atlanta, Georgia, United States RSM Atlanta LLC Full time

    Job Title: Hybrid HVACR and Mechanical Systems SpecialistAbout the Role:As a Hybrid HVACR and Mechanical Systems Specialist at RSM Atlanta LLC, you will be responsible for providing expert technical support to our team and clients. Your extensive experience in installing, troubleshooting, and repairing HVACR equipment, including commercial kitchen equipment,...

  • Hybrid Plumbing Technician

    2 weeks ago

    Atlanta, United States RSM Atlanta Full time

    Job DescriptionOverview: We are seeking an experienced retired plumber to join our team in a hybrid role. The ideal candidate will leverage their extensive plumbing knowledge to support our commercial restaurant equipment and facility management services. This role requires a mix of remote consultation, troubleshooting, and on-site service, maintenance and...

  • Heavy Equipment Operator

    4 weeks ago

    Atlanta, Georgia, United States SA Recycling Full time

    SA Recycling is seeking an experienced Class A Heavy Driver to join our team. As a Heavy Equipment Operator - Long Haul Driver, you will be responsible for transporting materials from customers' locations to our facilities, operating various types of heavy equipment including tractor trailers and straight trucks, and ensuring the safe and efficient movement...

  • Plumber

    4 weeks ago

    Atlanta, United States Modigent Full time

    Join Our Dynamic Team as a Plumber!Whether you are a skilled Plumber with HVAC experience or looking for your first job, we are expanding our team in Atlanta and want YOU to be part of our growth! We have both service and new construction positions available!Why Choose Us?Commitment to Excellence: Our work environment prioritizes safety, quality, and...

  • Plumber

    4 weeks ago

    Atlanta, United States Modigent Full time

    Join Our Dynamic Team as a Plumber!Whether you are a skilled Plumber with HVAC experience or looking for your first job, we are expanding our team in Atlanta and want YOU to be part of our growth! We have both service and new construction positions available!Why Choose Us?Commitment to Excellence: Our work environment prioritizes safety, quality, and...

  • Roll Off Driver

    4 weeks ago

    Atlanta, United States Peachtree Waste, LLC Full time

    At Peachtree Waste, we love talking trash! Our locally-owned waste disposal company serves the needs of the greater Atlanta community, from residential homes to commercial contracts, and we hauled over 45,000 TONS just last year. As we continue to expand our services and markets, we are always looking for the best and brightest to join our awesome team to...

  • Roll Off Driver

    1 month ago

    Atlanta, United States Peachtree Waste, LLC Full time

    At Peachtree Waste, we love talking trash! Our locally-owned waste disposal company serves the needs of the greater Atlanta community, from residential homes to commercial contracts, and we hauled over 45,000 TONS just last year. As we continue to expand our services and markets, we are always looking for the best and brightest to join our awesome team to...

  • Roll Off Driver

    4 weeks ago

    Atlanta, United States Peachtree Waste Full time

    At Peachtree Waste, we love talking trash! Our locally-owned waste disposal company serves the needs of the greater Atlanta community, from residential homes to commercial contracts, and we hauled over 45,000 TONS just last year. As we continue to expand our services and markets, we are always looking for the best and brightest to join our awesome team to...

  • Roll Off Driver

    3 weeks ago

    Atlanta, United States Peachtree Waste, LLC Full time $20 - $25

    At Peachtree Waste, we love talking trash! Our locally-owned waste disposal company serves the needs of the greater Atlanta community, from residential homes to commercial contracts, and we hauled over 45,000 TONS just last year. As we continue to expand our services and markets, we are always looking for the best and brightest to join our awesome team to...