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Operations Data Analyst Manager

1 month ago

Oak Brook, United States Advocate Aurora Health Full time
Department:

12710 Advocate Aurora Health Corporate - Engagement Center Operations (ECO): Support Services

Status:

Full time

Benefits Eligible:

Yes

Hours Per Week:

40

Schedule Details/Additional Information:

Salaried Position

Monday - Friday, 8am - 5pm (May require working outside of hours based on business need)

Central Time zone

This position will lead the development of an operational data analytics framework. This leader will work with key stakeholders to identify, define, and validate operational analytics that drive business results. Facilitate the deployment of a system governance structure that support data standardization and alignment within each business segment. Develop training modules and materials to increase data literacy and data driven operational decisions.

The is a remote first position.

Major Responsibilities:
  • Lead the development of an operational data analytics model that enables data driven business decisions across the organization.
  • Complete current state assessment across major value-streams and develop roadmaps to meet organizational needs for data solutions.
  • Develop and education program: training materials, toolkits/playbooks, and assessment tools that enhance operators data and business efficacy.
  • Collaborate with leaders, team members, and clinicians across the organization to develop data driven leadership & management structures.
  • Analyze and identify operational improvements for the organization and partner with operations excellence to drive improvements.
  • Embrace continuous learning and experimentation.
  • Work closely with System Acceleration to identify and catalogue best practices to scale.
  • Define and standardize operational metrics used across the organization.
Education Required:
  • Bachelor's Degree in Business or related field.
Experience Required:
  • Typically requires 7 years of experience in business operations, strategy, or consulting which includes experience in data analytics, operations improvement, or business analytics.
Knowledge, Skills & Abilities Required:
  • Strong knowledge of organizational business analytic frameworks.
  • Strong skillset in data analysis, validation, and data storytelling.
  • Demonstrated skill applying problem solving and process design methodologies.
  • Knowledge of project management and analytical assessment methodologies.
  • Ability to assess operational processes that are flagged in data sets.
  • Knowledge of data governance structures.
  • Strong collaboration and facilitation skills.
Physical Requirements and Working Conditions:
  • Exposed to a normal office environment.
  • Position requires travel and is therefore exposed to road, weather, and normal travel hazards.
  • Operates all equipment necessary to perform the job.


This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation's largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.