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Coordinator II- Sales Support

1 month ago

Atlanta, United States Thyssenkrupp Elevator Full time

The first 3 letters in workplace safety are Y-O-U TK Elevator is currently seeking an experienced Coordinator II- Sales Support located in Atlanta, GA. Responsible for providing on-the-spot quoting ability for repair, service and modernization opportunities by supporting profitable sales and service to exceed customer expectations. ESSENTIAL JOB FUNCTIONS: Generate high-quality, accurate quotes upon request from the sales staff. Build strong employee to employee relationships with internal customers. Creatively develop solutions to improve the speed and utility of the Inside Sales role. Work to improve the data integrity and functionality of the Customer Resource Management (CRM) application. Ensure all quoting activity is reported in CRM accurately and correctly. Act as a sponsor for change as new facets of the CRM/BigMachines applications are published. Use CRM software to input customer information, log created proposals and run sales reports. Assist account managers with the generation of sales proposals and renewals of maintenance contracts. Assist account managers and sales manager in developing customer presentations. Other duties as assigned. EDUCATION and EXPERIENCE: Bachelor's degree with 2-3 years related experience; equivalent combination of education and experience may be substituted. 1-2 years experience in a CRM environment Experience with customer service, sales and office administration necessary. Strong customer service focus. Excellent communication skills. Strong computer skills. A cultivated attention to detail. EDUCATION and EXPERIENCE: Bachelor's degree with 2-3 years related experience; equivalent combination of education and experience may be substituted. 1-2 years experience in a CRM environment Experience with customer service, sales and office administration necessary. Strong customer service focus. Excellent communication skills. Strong computer skills. A cultivated attention to detail. The first 3 letters in workplace safety are Y-O-U TK Elevator is currently seeking an experienced Coordinator II- Sales Support located in Atlanta, GA. Responsible for providing on-the-spot quoting ability for repair, service and modernization opportunities by supporting profitable sales and service to exceed customer expectations. ESSENTIAL JOB FUNCTIONS: Generate high-quality, accurate quotes upon request from the sales staff. Build strong employee to employee relationships with internal customers. Creatively develop solutions to improve the speed and utility of the Inside Sales role. Work to improve the data integrity and functionality of the Customer Resource Management (CRM) application. Ensure all quoting activity is reported in CRM accurately and correctly. Act as a sponsor for change as new facets of the CRM/BigMachines applications are published. Use CRM software to input customer information, log created proposals and run sales reports. Assist account managers with the generation of sales proposals and renewals of maintenance contracts. Assist account managers and sales manager in developing customer presentations. Other duties as assigned. Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity