IT Technical Support Analyst B Shift

2 weeks ago

Piedmont, United States Magna International Full time
Job Number: 68820
Group: Magna Exteriors
Division: Decostar Industries
Job Type: Permanent/Regular
Location: Piedmont, SC
Work Style: On-Site

About us

We see a future where everyone can live and move without limitations. That's why we are developing technologies, systems and concepts that make vehicles safer and cleaner, while serving our communities, the planet and, above all, people.

Forward. For all.

Group Summary

The Magna Exteriors portfolio of products includes access systems such as liftgates, exterior trim, modular systems, front-end modules including fascia, active aerodynamic systems and other lightweight structural components for automotive, commercial truck and other industrial markets.

Recognized globally as an innovator in all aspects of vehicle exteriors, Magna provides everything needed, from materials development and design through manufacturing and assembly, to help automakers create sleek, state-of-the-art vehicles across the world.

About the Role

This IT Tech Support Analyst position is located in Piedmont, SC and is for B shift. This position reports to the IT Technical Support Supervisor and is responsible for the general and specific job duties as described below:

Your Responsibilities

  • Support mission critical Just in Sequence/Time (JIS/JIT) Manufacturing Execution Systems (MES).
  • Ensure LAN/WAN capabilities are maximized through effective network administration, high levels of systems security and a timely, reliable, accurate systems recovery program.
  • Develop, test and maintain system recovery procedures and disaster recovery plans.
  • Support the maintenance, trouble-shooting, communication and integration between ASRS, Assembly machines, and other equipment and Solidat including monitoring pick interfaces, cycle signals, etc.
  • Help determine reasons for equipment failures and advise on corrective and preventive actions to eliminate future safety, quality or downtime issues.
  • Support Communication devices including cell phones and phone system, maintain and support front office systems including: Solidat, AutoCAD, Office 365, etc.
Who we are looking for
  • Strong background in Microsoft Systems Administration (AD, DHCP, DNS, Server, Group Policy Management, etc.)
  • Understanding of VMWare cluster environments and maintenance (ESXi).
  • Must have a working knowledge of relational database applications.
  • Must have the ability to solve problems quickly and automate processes.
  • Must have basic administrative knowledge of the Windows and Linux servers.
  • Must prepare process flow diagrams.
Your preferred qualifications
  • Minimum of 3 years' experience in Information Systems with a strong manufacturing background, preferably in the Tier 1 OEM automotive parts industry.
  • Programming SQL stored procedures, functions and triggers a plus OR Intermediate programming (C#, VB, ASP.NET, java, etc).
  • Experience with Microsoft office applications (Word, Excel, Power point).
  • Ability to communicate effectively and work both independently and well with others.
  • Ability to work off hour shifts & weekend.
  • Hand-held devices; bar code scanners, RF tag-readers, card readers.
What we offer

At Magna, you can expect an engaging and dynamic environment where you can help to develop industry-leading automotive technologies. We invest in our employees, providing them with the support and resources they need to succeed. As a member of our global team, you can expect exciting, varied responsibilities as well as a wide range of development prospects. Because we believe that your career path should be as unique as you are.

Site Benefits
  • Company paid holidays.
  • 401K program and matching.
  • Medical, Dental, Vision, and Prescription.
  • Flex Spending.
  • Life & Disability plans.


Awareness. Unity. Empowerment.

At Magna, we believe that a diverse workforce is critical to our success. That's why we are proud to be an equal opportunity employer. We hire on the basis of experience and qualifications, and in consideration of job requirements, regardless of, in particular, color, ancestry, religion, gender, origin, sexual orientation, age, citizenship, marital status, disability or gender identity. Magna takes the privacy of your personal information seriously. We discourage you from sending applications via email to comply with GDPR requirements and your local Data Privacy Law.

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