We have other current jobs related to this field that you can find below

  • Front Desk Concierge

    2 months ago

    Charleston, United States Charming Inns Full time

    **Front Desk Concierge** Administrative Charleston, South Carolina Minimum Experience **Experienced** With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Charming Inns is proud to represent the city of Charleston. We invite you to meet our talented team and discover the true meaning of...

  • Front Desk Agent

    2 weeks ago

    Charleston, United States Aimbridge Hospitality Full time

    $17 per hour Weekend availability needed. Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsib Front Desk, Agent, Hospitality, Operations, Hotel, Reservations

  • Front Desk Agent

    1 week ago

    Charleston, United States Marriott Charleston Town Center Full time

    Job DescriptionJob DescriptionAbout the Role:We are seeking a highly motivated and professional Front Desk Agent to join our team at the Marriott Charleston Town Center. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests and ensuring their stay is comfortable and enjoyable. You will be the first point of...

  • Front Desk Agent/Concierge

    5 days ago

    Charleston, United States Spectator Hotel Full time

    SUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions. ESSENTIAL...

  • Front Desk Agent/Concierge

    3 days ago

    Charleston, United States Spectator Hotel Full time

    SUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions. ESSENTIAL...

  • Front Desk Concierge

    1 month ago

    Charleston, United States Charming Inns Full time

    **Front Desk Concierge - Wentworth Mansion** Administrative Charleston, South Carolina Minimum Experience **Experienced** Compensation **$14.00 - $15.00** The Wentworth Mansion is looking for a full-time front desk concierge to join our outstanding team. As the first employee the guest encounters, it is the concierges responsibility to be gracious and...

  • Front Desk Agent

    3 days ago

    Charleston, United States VP Management LLC Full time

    Full Job Description We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work...

  • Front Desk Agent

    1 month ago

    Charleston, United States BBL Hospitality Full time

    Front Desk Agent Job Details Job Location Four Points Charleston - Charleston, WV Position Type Full Time Salary Range $13.50 - $13.50 Hourly Job Shift Any Job Category Hospitality - Hotel Description COME AND JOIN OUR AMAZING TEAM! Most positions do require weekend and holiday availability. We are pleased to share the benefit options that we offer:...

  • Front Desk Concierge-Kings Courtyard Inn

    3 months ago

    Charleston, United States Charming Inns Full time

    **Front Desk Concierge-Kings Courtyard Inn** Administrative Charleston, South Carolina Minimum Experience **Experienced** With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Charming Inns is proud to represent the city of Charleston. We invite you to meet our talented team and discover...

  • Front Desk Agent

    4 days ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Raines Co. - Your Future is Now Starting at $16.00 per hour Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program,...

  • Front Desk Agent

    3 months ago

    Charleston, United States Cambria Riverview Full time

    Raines Co. - Your Future is NowStarting at $16.00 per hourPosition Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus program,...

  • Front Desk Agent

    4 days ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Raines Co. - Your Future is Now Starting at $16.00 per hour Position Summary: The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms. We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an Employee Referral bonus...

  • Front Desk Agent

    3 months ago

    Charleston, United States Cambria Riverview - Charleston Full time

    Job DescriptionJob DescriptionRaines Co. - Your Future is NowStarting at $16.00 per hourPosition Summary:  The Front Desk Agent is responsible for greeting guests in a courteous and efficient manner, handling inquires, checking-in/out, and reserving rooms.We offer Medical/Dental/Vision benefits, a generous PTO program, points based bonus, daily pay, an...

  • Front Desk Concierge

    2 months ago

    Charleston, United States Charming Inns Full time

    **Front Desk Concierge - John Rutledge House Inn** Administrative Charleston, South Carolina Minimum Experience **Experienced** Compensation **Varies - depending on experience** With an enchanting blend of opulence and intimacy, history and hospitality, culture and cuisine, and art and architecture, Charming Inns is proud to represent the city of Charleston....

  • Front Desk Agent

    1 month ago

    Charleston, United States Marriott Charleston Full time

    The primary purpose of the Front Desk Agent is to greet and serve guests in a professional, gracious manner. Register guests; provide prompt and courteous service to the guest throughout their stay, resolve guest problems, close guest accounts upon check out and offer fond farewell to guests. Essential Job FunctionsGreet guests immediately with a friendly,...

  • Front Desk Agent

    3 months ago

    Charleston, United States The Lindy Renaissance Charleston Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Manager

    3 weeks ago

    Charleston, United States Tara Investments Full time $50,000 - $55,000

    Job DescriptionJob DescriptionReady to lead with flair and turn every guest stay into an unforgettable experience? Join us at The Limited Hotel by Marriott as our Front Desk Manager and make hospitality magic happen!Job OverviewThe role of the Front Desk Manager / Guest Service Manager is to manage all aspects of the front office, for example guest...

  • Relief Night Auditor/Front Desk Agent

    2 months ago

    Charleston, United States Auro Hotels Full time

    ** Relief Night Auditor/Front Desk Agent** **Job Category****:** Front Office **Requisition Number****:** RELIE02108 Showing 1 location **Job Details** **Description** **Job Purpose** The Beautiful Courtyard by Marriott Charleston Waterfront is seeking a dedicated Relief Night Auditor/Front Desk Agent. You must be able to work Friday/Saturday audit shift and...

  • Front Desk Agent

    1 month ago

    Charleston, United States Courtyard Charleston Historic Full time

    Job Summary: Front Desk Agents are responsible for greeting and registering the guest providing outstanding guest service during their stay and settling the guest's account upon completion of their stay. Primary responsibilities include: registering guests making and modifying reservations hotel operator and concierge duties. Providing attentive courteous...

  • Front Desk Agent Holiday Inn Southridge

    3 days ago

    Charleston, United States VP Management LLC Full time

    Full Job Description The shift we are hiring for is a second and third shift split. We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates...

Front Desk Agent/Concierge

2 months ago

Charleston, United States The Loutrel Full time

Join the team today for the opportunity to earn a $750 sign on bonus paid out over 90 days

SUMMARY: The Front Desk Agent/Concierge is responsible for providing quality guest services that include registration and check-out, PBX operations, mail and message service as well as offer assistance and/or information to guests and visitors regarding the hotel and its facilities and the surrounding area with its restaurants and attractions.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

  • Provide high level of customer service
  • Conduct pre-assignment of hotel rooms, which includes VIPS, repeat guests, all packages, and any special requests.
  • Check in and out hotel guests in a confident, professional and friendly manner.
  • Answer all phone calls promptly and knowledgeably, always ensuring complete and accurate information.
  • Complete all items on appropriate (AM, PM, Third Shift) checklist by end of shift.
  • Follow established key control policy.
  • Ensures that yourself as a guest facing employee are well presented (uniforms, personal hygiene etc.
  • Ensure proper credit policies are followed and verify credit limit report.
  • Submit all lost & found articles accompanied by a completed lost & found report.
  • Knowledgeable of fire and emergency procedures.
  • Open, secure, and balance out daily shift bank which involves counting and verifying cash, check, and credit card transactions occurring while on duty.
  • Monitor room availability throughout the day.
  • Review daily the selling status of the hotel using yield management system.
  • Attend department meeting once a month.
  • Performs all other duties as directed by immediate supervisor.
  • Contact with other departments such as Sales, Housekeeping, Bell Staff, and Valet is crucial to ensure that hotel services are coordinated to provide the best in guest satisfaction.
  • Answer questions regarding and/or make arrangements for dining, entertainment, sports events, recreation, tours, health and beauty services, childcare, transportation, religious worship, cultural activities, shopping, floral services, and other services. Keep accurate records of all arrangements made. Answer questions concerning and/or giving directions to hotel facilities, meeting rooms, or events held therein.
  • Process and notify guests of receipt of facsimiles, mail and messages. Assist guests in the sending of facsimiles, mail and messages.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

High school diploma or general education degree (GED); and six months to one year related experience and/or training.

LANGUAGE SKILLS:

Ability to read, analyze, and interpret procedure manuals. Ability to effectively present information and respond to questions from guests.

REASONING ABILITY:

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

OTHER SKILLS and ABILITIES:

Ability to operate the Property Management System, capture email, and use the PBX system. Must always be accountable for balancing the daily shift bank and maintain organization and demonstrate quality service.

PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk, and talk, or hear. The employee frequently is required to use hands to finger, handle, or feel objects, tools, or controls. The employee is occasionally required to stand, walk, and reach with hands and arms.

The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include the ability to adjust focus.

WORK ENVIRONMENT:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.