IT Help Desk Technician

4 weeks ago

Charlotte, United States Passero Associates Full time

[Want to take your career to a higher level? *[Passero Associates IT Department[ seeks an * [IT Help Desk Technician[ in the **[Charlotte, NC office[. The candidate we are seeking is customer service oriented, organized, and has experience with setting up and troubleshooting technology. [Responsibilities:]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""}**]{calibri",sans-serif"=""} Provide in-person and virtual technical assistance to staff in our Charlotte, NC, Marietta, GA, and St. Augustine, FL offices. Responsible for installation, configuration and maintenance of hardware and software Responsible for assuring compliance with hardware and software guidelines Responsible for addressing and resolving help desk tickets Provide technology training to staff as needed [Qualifications/ Experience:]{calibri",sans-serif"=""} AAS or BS degree in Computer Science or IT certifications; or equivalent work experience 2-4+ years of help desk/systems technician experience preferred Excellent customer service and support skills; team player Demonstrated experience in MS Windows and MS Office environments Knowledge of AutoDesk is a plus Motivated, self-directed and a problem-solver Strong written and verbal communication skills Able to move/lift 50 lbs Submit your resume and cover letter today Visit [www.passero.com/careers [ (Req. #1335). [Offering Competitive Salary and Benefits Package. [EOE/AA - Minority/Female/Sexual Orientation/Gender Identity/Disability/ Veteran. *[Passero Associates is committed to leveraging the talent of a diverse workforce to better serve our clients, our people, and the community. * [Passero Associates is not able to sponsor visas. [Recognized nationally by the Zweig Group as one of the Best Firms to Work For, Passero Associates is a growing multi-di ]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""}]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""} ]{calibri",sans-serif"=""}

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