Help Desk Specialist

3 weeks ago


Charlotte, United States Bonded Logistics, Inc. Full time
Company Description

Bonded Logistics, Inc. is an asset-based logistics provider that offers comprehensive warehousing, contract packaging, and transportation services. As an ISO 9000-2015 Certified Company, we have a structured and proven program that has been successfully serving companies across various industries for over 50 years. We prioritize technology and effective communication to provide our clients with quick access to product information and transactions.

Role Description

This is a full-time remote role for a Help Desk Specialist. The Help Desk Specialist will be responsible for providing technical support and help desk support, troubleshooting issues related to desktop computers, and delivering excellent customer support.

Qualifications
  • Technical Support, Help Desk Support, and Troubleshooting skills
  • Experience with desktop computers
  • Strong customer support skills
  • Excellent written and verbal communication skills
  • Ability to work independently and remotely
  • Experience in the logistics industry is a plus
  • Bachelor's degree in Information Technology or related field is a plus

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