Customer Service Specialist
3 weeks ago
The Customer Service Specialist provides superior customer service by answering customer questions & assisting with issue resolution. The Specialist will assist in establishing & maintaining electronic banking relationships & provide ongoing support to drive digital adoption for our customers across all platforms. The Specialist will also proactively look for opportunities to provide additional information about banking related products & services in order to deepen existing banking relationships. ESSENTIAL JOB FUNCTIONS & RESPONSIBILITIES: Responds to customer & prospect telephone, email, & digital inquiries regarding their accounts & all bank products, including financial transactions. Documents interactions with customers Authenticates customers adhering to Bank guidelines. Identifies fraudulent activity to protect the Bank & the Bank?s customers Assists in the customer support for online & mobile banking as well as automated telephone banking including set-up, navigation, & maintenance. Provides support for other bank departments. Advises customers regarding Cape Cod Five?s products & to ensure that the highest level of customer service is provided. Actively recommends bank products & services using a customer needs-based assessment. Outbound calls to customers as required. Complies with all customer confidentiality & privacy policies, as well as all Bank policies. Performs duties & assignments in compliance with all state & Federal banking regulations. QUALIFICATIONS: EDUCATION & CERTIFICATIONS: (Minimum education required to perform the duties of this position) High School degree or GED & willingness to pursue higher education required. Associate degree strongly preferred. KNOWLEDGE, SKILLS & ABILITIES: 6 months customer service experience Experience providing digital support preferred Banking experience preferred Ability to quickly learn the Bank?s products & services Excellent problem-solving skills with a commitment to customer service a must Ability to speak in a clear & pleasant manner Ability to use excellent listening comprehension skills to understand callers & determine their needs/question Excellent oral & written communication skills Ability to handle multiple tasks & interruptions Ability to work independently, as well as contribute to the team environment Working knowledge of the use of PCs, current Windows operating systems, Microsoft Office, the Internet, & other software systems. Knowledge of mobile device platforms including &roid & Apple iOS systems. Must have cyber security awareness to protect the digital environment, the Bank, & customers. COMPETENCIES: Superior Focus on Customer Service Technology Savviness/Digital Enthusiast Financial Comprehension Adaptability, Flexibility, & a Nimble Learner Problem Resolution Focused Solid Decisions Making/Judgement
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Customer Service Specialist
3 weeks ago
Hyannis, United States The Cape Cod Five Cents Savings Bank Full timeThe Customer Service Specialist provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in establishing and maintaining electronic banking relationships and provide ongoing su Customer Service, Customer Service Specialist, Specialist, Banking, Retail
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Customer Service Specialist
4 weeks ago
Hyannis, United States The Cape Cod Five Cents Savings Bank Full time**SUMMARY**: The Customer Service Specialist provides superior customer service by answering customer questions and assisting with issue resolution. The Specialist will assist in establishing and maintaining electronic banking relationships and provide ongoing support to drive digital adoption for our customers across all platforms. The Specialist will also...
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Customer Relations Specialist
2 days ago
Hyannis, United States Stewart Painting Full timeWe are an established painting company that invests in our team and offers real opportunities for career growth. This Customer Relations Specialist position works from 7:30 AM to 4:30 PM in our Hyannis location and earns a competitive pay of $22.00-24.00 per hour, based on experience. We also provide our office team great benefits and perks, including health...
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Customer Service Representative
1 week ago
Hyannis, United States Veolia North America Full timeCompany Description About Veolia North America A subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial,...
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Customer Service Representative
6 days ago
Hyannis, United States Veolia Environnement SA Full timeCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...
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Customer Service Representative
1 week ago
Hyannis, United States Veolia Full timeJob DescriptionJob DescriptionCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps...
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Customer Service Representative
6 days ago
Hyannis, United States Veolia Environnement SA Full timeCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...
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Customer Service Representative
2 days ago
Hyannis, United States Veolia Full timeJob DescriptionJob DescriptionCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps...
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Customer Service Representative
2 days ago
Hyannis, United States Veolia Environnement SA Full timeCompany DescriptionAbout Veolia North AmericaA subsidiary of Veolia Group, Veolia North America (VNA) offers a full spectrum of water, waste and energy management services, including water, and wastewater treatment, commercial and hazardous waste collection and disposal, energy consulting and resource recovery. VNA helps commercial, industrial, healthcare,...
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Aviation Fueling Specialist
2 weeks ago
Hyannis, United States Atlantic Aviation Full timeJob DescriptionJob DescriptionWhy You’ll Love This Aviation Fueling Specialist Job Did you ever want to work in aviation but didn’t know how to break into the industry? Would you like working in a fast-paced environment, often outdoors, around some of the most incredible professionals in aviation?If so, this Seasonal Aviation Fueling Specialist position...
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Retail Customer Service Lead>
7 days ago
Hyannis, United States Ocean State Job Lot Full timeOcean State Job Lot - JobID: 6ae44db6-bef1-406e-81ce-c5b11c28e88c [Department Manager] As a Customer Service Lead at Ocean State Job Lot, you'll: Create a positive experience for each customer who visits the store and ensure all associates are trained in and follow the company's TREAT program; Be responsible for creating the front end schedule; Resolve...
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Stockroom Specialist
1 week ago
Hyannis, United States THE PAPER STORE Full timeJob DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...
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Stockroom Specialist
1 week ago
Hyannis, United States THE PAPER STORE Full timeJob DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...
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Stockroom Specialist
2 days ago
Hyannis, United States THE PAPER STORE Full timeJob DescriptionJob DescriptionThe Paper Store is committed to being the premiere destination for all of our customer’s gift-giving needs. Our mission is to share our passion for The Paper Store with each customer, during each visit, by going above and beyond their expectations for both selection and service. Stockroom Specialists are responsible for...
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Sales & Service Writer
2 weeks ago
Hyannis, United States Sullivan Tire & Auto Service Full timeJob Description Job Description Description: SIGN ON BONUS!! Description: Sullivan Tire, a leading tire and automotive service company, has been family operated for more than 67 years with over 1,200 employees and currently has an opportunity to be a Sales & Service Writer. The Sales and Service Writer will be a customer service focused...
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Sales - Estimation Specialist
2 weeks ago
Hyannis, United States Stewart Painting Full timeJob DescriptionJob DescriptionStewart Painting in Hyannis, MA is looking to hire a full-time Sales - Estimation Specialist to provide estimations and make sales for our company. Are you ready to work? Do you have excellent communication skills, both in writing and verbally? Are you looking for a reputable company to grow and expand your career? If so, please...
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Sales - Estimation Specialist
5 days ago
Hyannis, United States Stewart Painting Full timeJob DescriptionJob DescriptionStewart Painting in Hyannis, MA is looking to hire a full-time Sales - Estimation Specialist to provide estimations and make sales for our company. Are you ready to work? Do you have excellent communication skills, both in writing and verbally? Are you looking for a reputable company to grow and expand your career? If so, please...
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Sales - Estimation Specialist
2 days ago
Hyannis, United States Stewart Painting Full timeJob DescriptionJob DescriptionStewart Painting in Hyannis, MA is looking to hire a full-time Sales - Estimation Specialist to provide estimations and make sales for our company. Are you ready to work? Do you have excellent communication skills, both in writing and verbally? Are you looking for a reputable company to grow and expand your career? If so, please...
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Outside Sales Market Development Specialist
2 days ago
Hyannis, United States W.B. Mason Full timeAs a W. B. Mason Market Development Specialist, you'll be in charge of enrolling new customers and opening up new categories of business by presenting W. B. Mason's web capabilities, catalogs, flyers and full range of products. Starting Salary: $60,0 Outside Sales, Development, Specialist, Sales Specialist, Inside Sales
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Hyannis, United States Enterprise Holdings Full timeOverview: Enterprise Rent-A-Car in Orleans has an opening for a Seasonal Customer Service Representative. This is a temporary/Seasonal role for a maximum of 150 days during our seasonal months of May 1, 2024 to October 31, 2024. This is a great opportunity to work with a fantastic team with a well-known and highly regarded company. Our environment is fun...