Systems Administrator

6 days ago

Chantilly, United States VTG Full time
Overview

We are seeking a Mid-level Systems Administrator to provide a variety of technical and administrative network systems support to the company’s IT Operations for assigned locations to include but not limited to: Microsoft Office 365 Administration, Intune Administration, Desktop/laptop Support, analyzing network needs; integration, and installation; evaluating network hardware and software requirements and capabilities and making recommendations; and performing equipment and equipment and software upgrades. This role is required to be onsite for a minimum of 4 days per week.The role will be based out of one of our corporate offices, including Chantilly, VA; Virginia Beach, VA; California, MD; Washington, DC; Beavercreek, OH; or San Diego, CA.

What will you do?

  • Provide tier 1 and tier 2 end user support for all hardware and software issues.
  • Provide onsite and remote support.
  • Manage and resolve help desk tickets.
  • Windows 11 Imaging.
  • Office 365 administration, with an emphasis on SharePoint Online and Teams administration
  • Onboarding new hires and offboarding employees.
  • Issue, manage, and install certifications to include, email certifications and CAC card readers.
  • Installs and maintains local area network hardware and software including servers, peripherals, network nodes, terminals, and wiring.
  • Evaluates local area network hardware and software requirements and capabilities and makes recommendations; handles related site-specific needs as required.
  • Coordinates installation of hardware and software by others; coordinates third-party maintenance for network hardware, software, and telecommunications services.
  • Provides support to and trains users in local area network administration and usage of company email, conference bridge, cell phone setup, and standard PC utilization.
  • Monitors and maintains network stability.
  • Maintains a current asset inventory and asset assignment information.
  • On-site point of contact.

Do you have what it takes?

Required skills:

  • Bachelor’s or Associate's degree in a related field with at least five years of IT administration experience.
  • Experienced with Office 365 products and administration, including Excel, Word, Access, Outlook, Visio, PowerPoint, and Teams
  • Experience working with Windows 11 workstations.
  • Excellent customer service
  • Manage and maintain Active directory
  • Basic understanding of hardware and software issues.
  • Basic understanding of network peripherals such as printers, scanners, audio, and video devices
  • Able to troubleshoot issues and escalate when needed.
  • Language skills to read, comprehend, and interpret documents and procedure manuals to respond to user questions.
  • Must possess detail orientation and ability to work in a fast-paced work environment.
  • Basic level analytical and creative problem-solving skills to define problems, collect data, establish facts, and draw conclusions.
  • Ability to apply common sense understanding to carry out instructions in written, oral, or diagram form and deal with problems involving several concrete variables in standardized situations.
  • Basic analytical ability to synthesize relatively complex or diverse information; collect and research data; utilize intuition and experience to complement data.
  • Demonstrated problem-solving skills to identify and resolve problems in a timely manner; gather and analyze information skillfully; develop alternative solutions.
  • Interpersonal skills to work well with individuals and small and large groups, provide high quality customer service, and focus on solving conflict and remaining open to others’ ideas.
  • Ability to communicate effectively orally and in writing and explain technical concepts in non-technical terms to clients and staff.
  • Ability to multi-task and handle multiple priorities simultaneously.
  • Adept at planning and organizing and identifying priorities and changing same when appropriate.
  • Must be a US Citizen.

Certificates, Licenses, Registrations

  • Microsoft Certified, preferred
  • A+, preferred
  • Security+, preferred

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