Imaging Systems Assistant

2 weeks ago

Burnsville, United States Fairview Health Services Full time

Overview Fairview Health Services is hiring an Imaging Systems Assistant to join our Radiology department at our M Health Fairview Ridges Hospital location in Burnsville, MN. The Imaging Systems Assistant provides a positive, professional, knowledgeable and welcoming presence for all aspects of the department. This position provides expert support functions for all aspects of the department including: clerical services, managing patient records, customer interactions, maintaining professional and well equipped facility, scheduling and check in processes, direct customer support via phone, electronic communication, and in person. The imaging assistant understands and incorporates established HIPAA and ROI policies and procedures in all aspects of their accountabilities. Schedule: This position will work a 0.3FTE (12 hours per pay period) schedule. The shift length will be 12 hours on the day/evening shift every other weekend, Saturday and Sunday, 7:00AM to 7:00PM. About Fairview Fairview Health Services is an industry-leading, award-winning nonprofit that offers an entire network of healthcare services. Fairview is one part of M Health Fairview, a partnership between the University of Minnesota, M Physicians and Fairview Health Services. Together, we combine the University’s deep history of clinical innovation and training with Fairview’s extensive roots in community medicine. Our care portfolio includes community hospitals, academic hospitals, primary and specialty care clinics, senior facilities, facilitated living centers, rehabilitation centers, home health care services, counseling, pharmacies, and benefit management services. Apply today to join our 34,000+ employees and 5,000+ system providers working to build last relationships with the people we serve: our patients, our communities, and each other Responsibilities Job Description Reception and Patient: · Represents the department in a positive and professional manner · Performs customer intake duties · Answers inquiries according to department standards and takes concise and accurate phone messages · Refers callers and visitors to appropriate individuals · Schedule and checks in patients · Communicates written and verbal information in a clear and concise manner · Protects confidentiality of highly protected health information while working in a highly visible environment · Orders and maintains office supplies · Demonstrates the ability to perform multiple, simultaneous tasks in an environment faced with interruptions · Maintains lobby appearance, customer equipment, and amenities · Transports patients · Scan orders, reports and other information and prepares daily paperwork · Review schedule and resolve conflicts and/or schedule changes Film File Room · Maintain up to date knowledge and proficiency with all information technology and radiology technologies · Burn CDs and maintains data on RIS · Files and retrieves film jackets and digitize analog films · Organize, maintain and updates the file system · Complete all computer functions in an efficient and correct manner · Verify patient identification on cd/ films released · Follow established policies and procedures for release of patient information · Uploads appropriate outside images to PACS · Accurately perform all information management processes · Respond to and complete all requests for information within established turnaround times · Assist with orienting and training of new personnel Equipment: · Demonstrates proper technique in operating and maintaining all necessary equipment; Information Systems, phone systems, CD Burner, and office equipment. · Identify and actively perform problem solving processes for equipment to ensure all are in working order · Positively learns and adapts to new technology as it is introduced Other duties as required: Will perform other job duties as directed by leader(s) Qualifications Required: 1-3 years’ experience in a customer service field Preferred: Radiology and computer experience and medical terminology 3 years’ experience as a receptionist or scheduler in a health care related field EEO Statement EEO/AA Employer/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status

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