Software Support Specialist

4 months ago


Binghamton, United States Broome-Tioga BOCES Full time

Job Duties: Reviews problems/concerns reported by the customer, investigates causes, identifies problem sources and recommends solutions, tests and installs software applications, documents the result of testing the application. Provides steps for resolution, explains preventative measures and follows up with uses. Works with school districts to implement security for software applications using best practices to ensure data security and privacy. Assists in training of staff in the use of software and administrative applications. Job Qualifications Required Minimum Qualifications: Completion of 30 semester credits from a regionally accredited or New York State registered college or university, including 15 semester credits in Business Information Technology, Computer Information Systems, Computer Science, or closely related field; OR Graduation from high school or an equivalency diploma and one year of experience providing customer service and support directly to users of technology hardware and/or software programs; OR An equivalent combination of training and experience as defined by the limits of A) and B) above. Broome County Civil Service Examination required Special Note: Because of the radical evolution of technology in this field, qualifying experience must have been gained within the last five (5) years Civil Service Title: Software Support Specialist Job Number: 24-108



  • Binghamton, New York, United States Broome-Tioga BOCES Full time

    Job SummaryWe are seeking a highly skilled Software Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will provide technical support and assistance to our customers, ensuring they have a positive experience with our software applications.Key ResponsibilitiesInvestigate and resolve customer complaints and issues related to...


  • Binghamton, New York, United States Broome-Tioga BOCES Full time

    Job Summary:We are seeking a highly motivated and detail-oriented IT Support Specialist to join our team at Broome-Tioga BOCES. The successful candidate will assist a higher-level IT staff member with the installation, maintenance, and troubleshooting of IT hardware and software, as well as other general duties connected with efficient IT operations.The IT...


  • Binghamton, New York, United States Ciber Full time

    Job SummaryWe are seeking a skilled Desktop Support Specialist to join our team. As a Desktop Support Specialist, you will be responsible for providing technical support and assistance to our clients. This includes troubleshooting and resolving technical issues, installing and configuring hardware and software, and providing training and documentation to...


  • Binghamton, New York, United States Ciber Full time

    Job Title: Desktop Support SpecialistWe are seeking a skilled Desktop Support Specialist to join our team at HTC Global Services. As a Desktop Support Specialist, you will be responsible for providing technical support and maintenance for computer systems, software, and peripherals.Key Responsibilities:Perform hardware repairs and preventative maintenance on...


  • Binghamton, New York, United States Ithaca City School District Full time

    Job Summary:We are seeking a highly skilled IT Support Specialist to join our team. The successful candidate will assist a higher-level IT staff member with the installation, maintenance, and troubleshooting of IT hardware and software.Key Responsibilities:Assist with the installation and relocation of hardware and software of network equipment.Perform...


  • Binghamton, New York, United States Triunity Software Full time

    Job DescriptionWe are seeking a highly skilled Business Analyst Finance to join our team at Triunity Software.Key Responsibilities:Develop and implement financial analysis models to optimize business operationsCollaborate with cross-functional teams to drive business growth and improvementAnalyze complex financial data to inform business decisionsProvide...


  • Binghamton, New York, United States Triunity Software Full time

    About the RoleWe are seeking a highly skilled Business Analyst with a strong focus on finance to join our team at Triunity Software. As a Business Analyst, you will play a key role in analyzing business needs and developing solutions to drive business growth and improvement.Key ResponsibilitiesAnalyze business needs and develop solutions to drive business...


  • Binghamton, New York, United States Iron Systems Full time

    Job Title: Desktop SupportIron Systems is seeking a skilled Desktop Support professional to join our team. As a Desktop Support specialist, you will be responsible for providing top-notch technical support to our end-users, ensuring their hardware and software needs are met.Key Responsibilities:Install and configure desktops, laptops, mobile devices, and...


  • Binghamton, United States Ithaca City School District Full time

    Job Duties: Reviews problems/concerns reported by the customer, investigates causes, identifies problem sources and recommends solutions, tests and installs software applications, documents the result of testing the application. Provides steps for resolution, explains preventative measures and follows up with uses. Works with school districts to implement...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Job SummaryThe Technical Support Specialist is a key role within our team at Worldwide TechServices. This position is responsible for providing top-notch support to our clients, ensuring their technical issues are resolved in a timely and professional manner.Key Responsibilities:Provide exceptional customer support for designated equipmentRespond to client...


  • Binghamton, New York, United States Worldwide TechServices Full time

    Job DescriptionThe Technical Support Specialist is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to...

  • Support Specialist

    3 days ago


    Binghamton, New York, United States Elmcrest Children's Center Full time

    Job SummaryElmcrest Children's Center is seeking a dedicated and compassionate Support Specialist to join our team. As a Support Specialist, you will play a vital role in providing services to children and their families in community-based settings. This is a unique opportunity to make a meaningful difference in the lives of individuals with mental health...


  • Binghamton, New York, United States IDOM USA Full time

    {"title": "Project Support Specialist", "content": "Job SummaryIDOM USA is seeking a highly skilled Project Support Specialist to join our team. As a key member of our project management team, you will be responsible for providing analytical and technical support to our project managers and teams.ResponsibilitiesPerform data analysis and present findings in...


  • Binghamton, New York, United States Broome-Tioga BOCES Full time

    Job Title: Therapeutic Support SpecialistBroome-Tioga BOCES is seeking a highly skilled Therapeutic Support Specialist to join our team. As a key member of our staff, you will play a vital role in supporting students who require additional therapeutic interventions.Key Responsibilities:Collaborate with staff to develop and implement individualized behavior...


  • Binghamton, New York, United States Triunity Software Full time

    Job SummaryWe are seeking a highly skilled Senior Financial Analyst to join our team at Triunity Software. As a key member of our finance department, you will be responsible for analyzing financial data, identifying trends, and providing insights to inform business decisions.Key ResponsibilitiesAnalyze financial data to identify trends and areas for...


  • Binghamton, United States Broome-Tioga BOCES Full time

    3 open positions MAJOR RESPONSIBILITIES: The Therapeutic Support Specialist (TSS) has the responsibility for observing, assessing, intervening, accepting and engaging students who cannot be engaged in instruction. The TSS will apply therapeutic intervention techniques for students in need of more specialized support to facilitate interaction in a...


  • Binghamton, New York, United States Red Knight Solutions, LLC Full time

    Field Specialist Job DescriptionAt Red Knight Solutions, LLC, we're committed to partnering with talented individuals to find the perfect fit for their future. Our SWAT team approach is built on aligning expertise with client needs to forge lasting partnerships.We're seeking a skilled Field Specialist to join our Infrastructure Delivery team. Reporting to...


  • Binghamton, New York, United States YWCA of Binghamton Full time

    Job SummaryWe are seeking a highly skilled and compassionate Residential Support Specialist to join our team at the YWCA of Binghamton. As a Residential Support Specialist, you will play a vital role in providing support and assistance to individuals in need, ensuring their safety and well-being in our Emergency Shelter.Key Responsibilities:Complete intakes...

  • Keyboard Specialist

    2 days ago


    Binghamton, New York, United States Broome County Department of Social Services Full time

    Job Summary: We are seeking a skilled Keyboard Specialist to join our team at the Broome County Department of Social Services. As a Keyboard Specialist, you will be responsible for providing administrative support and typing services.Key Responsibilities:Typing and data entryProviding receptionist servicesAssisting with administrative...


  • Binghamton, New York, United States Binghamton University Full time

    Job Title: International Student Support SpecialistJob Summary:Binghamton University seeks an enthusiastic candidate for a full-time calendar year position of ISSS Programming Coordinator and Student Support Specialist. The successful candidate will work with a team of colleagues within International Education and Global Affairs (IEGA) to ensure the success...