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Member Experience Coordinator

2 months ago

Salt Lake City, United States Wasatch Group Full time
It's fun to work in a company where people truly BELIEVE in what they're doing

We're committed to bringing passion and customer focus to the business.

Location State:
Utah
Location City:
Salt Lake City

Job Description

About the Company:

Avanti Workspace is a premier workplace-as-a-service provider. Everything we do comes down to creating great days for teams of all sizes and stages, including our own. We believe that what makes a great day at work is the people on your team, and the problems you get to solve together. We're looking for people who love thinking outside the box and thrive in a truly collaborative setting. As teammates we encourage new ideas and toast every win. We're excited about having a meaningful impact on people's workplace experience.

Great days also start when everyone can be their authentic self at work. Diversity of backgrounds, thoughts, and ideas is critical to our success in delivering great workplace experiences, both for our members and for each other. Avanti Workspace is committed to creating an inclusive, respectful environment that embraces your individuality and quirkiness. You are valued for who YOU are. We celebrate our people as individuals who can accomplish great things when we work together as one team.

About the Role:

As a Member Experience Coordinator at Avanti Workspace, you will be the heart of the member experience, truly aiming to create great days for all who enter your office. While your day may not look the same, here's what it could look like:
  • You are the first face people see while you're preparing the office for the day: brewing coffee, stocking shared amenities and setting up meeting/event spaces for the day.
  • You're proactive and take ownership over managing inventory and ordering your location's supplies.
  • You build magnificent events quarterly and take the extra time to design unique signage because you know the magic is in the details.
  • You act as editor for one newsletter per year and contribute for your center to bi-monthly newsletters.
  • You add new members into multiple systems so their first day in their office is seamless and memorable.
  • You assist a member with IT or wi-fi issues should they ever come up - no job is too big or too small for you to tackle.
  • You dip your toe in local networking events - ensuring any prospective member knows the true value of our flexible solutions.
  • You take a walk in-tour while your General Manager is assisting another potential member.
  • You build valuable and long-lasting working relationships with all clients, focusing on building a true and inclusive community.
Avanti Workspace helps companies of all sizes find their office home so that they can do their best work. Our team is rewriting the book on productivity by creating a rewarding workplace experience. Right now it's more important than ever that our Member Experience Coordinators are passionate about building relationships and community. You can effortlessly connect with your members. You know that the most meaningful interactions are rooted in trust and shared values.

We are Avanti Workspace.

We're building a team of considerate collaborators who create great days. Our goal is to mentor you in work and business goals, and help you shine to your fullest potential. Come join us.

You're a great fit for this role if:
  • No member request is too big or too small for you to handle. You find yourself smiling when restocking the fridge and fixing the printer.
  • You're energized by meeting people and work well in a team because you like supporting and assisting to help a larger plan come together.
  • You can create order out of chaos and are always planning ahead. You come up with solutions before anyone knows there is a problem.
  • You're resilient. You know the value of having a routine, but you're ready for the bumps too.
  • You're willing to get your hands dirty and realize the behind the scenes work is not always glamorous.
  • You always look to improve and make things more efficient because staying busy is your happy speed.
  • You aim to uplift greener members of the team and be a key player in supporting and mentoring others.
Job Benefits:

The successful candidate's actual base compensation will be based upon a variety of factors, including but not limited to work experience, job related knowledge, skills and professional qualifications.

You will also be eligible for a number of generous perks including:
  • Dedicated time for business development (i.e. training on Adobe, Word, classes, web-based partner training, networking events, etc.
  • Full-service gym access
  • Covered parking or public transit provided (Utah locations)
  • Snacks provided (Utah locations)
  • Opportunity for advancement in sales with commissions


Base pay and benefits are just two components of Avanti Workspace' total compensation package that may be available to employees. Other great employee perks and benefits include: healthcare and dental plans, sick leave and paid time off, employee assistance program, life insurance, 401K with an employer contribution, legal benefits and more, subject to applicable eligibility criteria and company policies.

Pay Rate Type:
Hourly

If you're looking for a career with a growing company where you are part of a team dedicated to making a difference, you'll enjoy your career with us