![ArchWell Health](https://media.trabajo.org/img/noimg.jpg)
Member Services Representative
3 weeks ago
Member Services Representative
Nashville, TN, USA * Virtual
Req #11620
Monday, June 10, 2024
ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community. Our members experience greater continuity of care, as well as the comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.
Job Summary:
The Member Services Representative is responsible for providing outreach to our members to help them navigate the complex healthcare delivery system. This will entail verifying their primary care physician and eligibility and contacting their insurance plan when applicable to ensure they are assigned to ArchWell Health. This role has the potential to handle provider data management and will need to verify AWH provider information with these insurance partners when applicable. An ideal candidate will have a deep understanding of the healthcare ecosystem, have strong attention to detail, and be driven by a passion for providing quality care to seniors.
Duties/Responsibilities:
- Outreach to members and insurance partners over the phone to verify members are assigned to ArchWell Health and schedule members for appointments
- Complete proper documentation of all member and payor outreach
- Assist members in problem solving potential issues related to the health care system
- Validate provider data on file with insurance partners
- Utilize and manipulate shared Excel spreadsheets to track membership and interactions.
Required Skills/Abilities:
- Proficient PC skills to include Microsoft Office and Excel
- Passion for helping senior members successfully carry out care plans
- Ability to work effectively with diverse populations including staff, providers, members, family members, insurance carriers, vendors, and the public
- Basic medical terminology
- Understanding of Medicare Advantage
Education and Experience:
- High school diploma or equivalent education (GED) required
- A minimum of one year working in healthcare, ideally with experience related to benefits and insurance required
- eClinical Works or similar EMR experience preferred
ArchWell Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to their race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other protected classification.
- Job Family
Clinical Shared Services - Pay Type
Hourly
Apply Now
Share this job:
-
Member Services Representative
3 weeks ago
Nashville, United States ArchWell Health Full timeMember Services Representative Nashville, TN, USA * Virtual Req #11620 Monday, June 10, 2024 ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a...
-
Member Services Representative
2 months ago
Nashville, United States Crunch - Fitness Gurus Full timeReports to: Manager Requirements: Fluent in English Proficient reading and writing skills Computer Skills Special Skills: Strong customer service skills Competent in Spanish is a plus! Responsibilities: Membership Sales Greet all members & guests with a smile and wish them well as they exit the club Check in all members and guests in accordance with company...
-
Member Services Representative
3 months ago
Nashville, United States Crunch - Fitness Gurus Full timeJob DescriptionJob DescriptionReports to:ManagerRequirements:Fluent in EnglishProficient reading and writing skillsComputer SkillsSpecial Skills:Strong customer service skillsCompetent in Spanish is a plus!Responsibilities:Membership SalesGreet all members & guests with a smile and wish them well as they exit the clubCheck in all members and guests in...
-
Member Service Representative- Peak Time Teller
2 weeks ago
Nashville, United States DIXIE LINE CREDIT UNION Full timeJob DescriptionJob DescriptionDixie Line Credit Union is seeking a Member Services Representative.Serves customers by completing account transactions.Provides account services to customers by receiving deposits and loan payments, cashing checks, issuing savings withdrawals, and recording night and mail deposits.Sells cashier’s checks.Answers questions in...
-
Customer Service Representative
3 weeks ago
Nashville, United States Automated Health Systems Full time* > * > * > * > * > Customer Service Representatives Customer Service Representative at Automated Health Systems Job Description Automated Health Systems is currently seeking motivated and team-oriented **Customer Service Representatives** for full-time/part-time positions in the Nashville, TN area (located **by Gaylord Opryland Resort & Opry Mills...
-
Member Experience Representative
1 week ago
Nashville, United States Daily Wire Full timeYou're not applying for just another job. Or some cush 9 to 5. You're applying to enter the battleground of ideas. To roll with a pride who never backs down. Sound fun? Then ditch the herd. Join the lions. POSITION SUMMARY The Member Experience Representative is the frontline champion for our loyal members, ensuring their experience with our digital and...
-
Customer Service Representative
2 weeks ago
Nashville, United States Bonedry Full time**Customer Service Representative** Nashville, Tennessee / Nashville Administration / Full-Time **Customer Service Representative** Bone Dry Roofing and Home Solutions are searching for a professional Call Center Representative to work closely with other team members to provide outstanding service to our customers by answering questions, handling...
-
Customer Service Representative
1 week ago
Nashville, United States A-1 Appliance Co. Full timeJob DescriptionJob DescriptionBenefits:401(k) matchingCompetitive salaryDental insuranceHealth insurancePaid time offTraining & developmentJob SummaryA-1 Appliance Co. is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client support calls. You...
-
Nashville, United States Terry Stone - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:Bonus based on performanceCompetitive salaryROLE DESCRIPTION:As a Financial Services Representative State Farm Agent Team Member with Terry Stone - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your...
-
Customer Service Representative
1 week ago
Nashville, United States A-1 Appliance Co. Full timeBenefits: 401(k) matching Competitive salary Dental insurance Health insurance Paid time off Training & development Job SummaryA-1 Appliance Co. is looking for a Customer Service Representative to join our team! As a Customer Service Representative, you are a key member of the team and represent our members on client...
-
Customer Service Representative
4 weeks ago
Nashville, United States Michael Maclean - State Farm Agent Full timeJob DescriptionJob DescriptionBenefits:401(k)Bonus based on performanceFlexible scheduleOpportunity for advancementPaid time offSigning bonusTuition assistanceROLE DESCRIPTION:As a Customer Service Representative - State Farm Agent Team Member with Michael Maclean - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce...
-
Customer Service Representative
1 week ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionRather than being an all-service interactive marketing and sales firm that doesn't have a specialty, Engage8 Solutions offers a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our Customer Service Representative team has enhanced knowledge of what...
-
Customer Service Representative
2 weeks ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionRather than being an all-service interactive marketing and sales firm that doesn't have a specialty, Engage8 Solutions offers a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our Customer Service Representative team has enhanced knowledge of what...
-
Customer Service Representative
1 week ago
Nashville, United States Engage8 Solutions Full timeJob DescriptionJob DescriptionRather than being an all-service interactive marketing and sales firm that doesn't have a specialty, Engage8 Solutions offers a dedicated suite of services done with exceptionally high standards. We focus on all industries in telecommunications, and our Customer Service Representative team has enhanced knowledge of what...
-
Customer Service Representative
2 days ago
Nashville, United States Andrew Baudino - State Farm Agent Full timePosition Overview Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self...
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, United States Creative Financial Staffing Full timeBilingual Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Bilingual Customer Service Representative! The Bilingual Customer Service Representative role will be with a small, fun, outgoing, and hardworking team! The ideal Bilingual Customer Service Representative can utilize their...
-
Bilingual Customer Service Representative
4 weeks ago
Nashville, United States Creative Financial Staffing Full timeBilingual Customer Service Representative About the Company and Opportunity: CFS is working with a company to identify a Bilingual Customer Service Representative! The Bilingual Customer Service Representative role will be with a small, fun, outgoing, and hardworking team! The ideal Bilingual Customer Service Representative can utilize their...
-
Customer Service Representative
1 month ago
Nashville, United States Andrew Baudino - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewSuccessful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative - State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer...
-
Customer Service Representative
4 weeks ago
Nashville, United States Zeal, TN Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...
-
Customer Service Representative
2 weeks ago
Nashville, United States Zeal, TN Full timeJob DescriptionJob DescriptionAre you a dedicated, self-driven individual with a passion for providing outstanding customer support? Do you have a reputation for consistently prioritizing customer satisfaction? If so, we are looking for you to join our team as a Customer Service Representative. Our mission is to foster positive relationships with our...