GSOC Supervisor 1
1 day ago
Company Overview:
Founded in 1973, Inter-Con Security Systems, Inc. is a leading US-owned security company, providing integrated security solutions to government and commercial customers on four continents. Inter-Con remains under family ownership and control and operates as the industry leader in the field of customized, high-requirement security solutions. Inter-Con employs over 25,000 security officer personnel world-wide, trained and managed by a team of professionals with unsurpassed military, law enforcement, and security experience.
Inter-Con is Everywhere Security Matters.
Why Work at Inter-Con?
Passion: Inter-Con is a thriving company that is passionate about its products and people. Joining the Inter-Con family is an opportunity for growth and career advancement in an environment that truly cares for its employees. By joining the Inter-Con family, you're working with the best to build a safer future.
People: Inter-Con is more than a company, it's an alumni base. We believe in positioning the right people in the right place to help them achieve their long-term aspirations for career growth. We have transitioned thousands of security officers into successful careers in law enforcement, government services, foreign affairs and many more. Your career success drives our success.
Benefits: Inter-Con offers excellent full-time and part-time benefits that include: flexible scheduling to accommodate lifestyle commitments, vacation, sick leave, medical, dental, sponsorship for Top Secret Clearance, comprehensive training, discounts on higher education and much more.
Partner with us to begin a journey that begins with a commitment and leads to a career of a lifetime. Stand out. Be proud. Be Inter-Con
Employment Opportunity
At Inter-Con we take pride in providing customized security solutions for our clients. As an Unarmed Security Officer, you will be part of a security team that supports critical facilities and infrastructure, public venues that requires an enhanced presence and asset protective services. This position an integral part of the broad spectrum of specialized security services Inter-Con provides its clients every day.
GSOC Supervisor
The GSOC supervisor is responsible for not only providing primary service support as an operator, but also leading and training a dedicated staff in that service support role as an operator. This role will focus on being in possession of critical thinking skills, problem solving and being detailed oriented. The supervisor works to ensure best practices for the GSOC shift, as well as ensuring and coordinating those practices to be in line with the other shifts.
Main Responsibilities:
* Day-to-day operations of the Global Security Operations Center shift, monitoring and guiding job performance of the shift's GSOC personnel.
* Coordinating with the GSOC lead to ensure that training is being conducted and documented, as well as followed-up upon.
* Planning, development and coordinating the direction of the monitoring in the GSOC for the shift to deliver maximum value to the organization.
* Develop a plan for maintenance issues and nuisance alarms on the shift, in coordination with the field security team.
* Assume responsibility for ensuring that all GSOC personnel on the shift are up to date on certifications, scheduled yearly training and inspections for the GSOC.
* Management of all responsibilities directly related to the GSOC shift.
* Report of incidents and active issues directly related to the shift's monitoring.
Requirements:
* Minimum of 3-5 years of experience in managing or supervising a Security Operations Center, or an operations center that is closely related.
* Strong demonstration of computer skills, including hardware and software, as well as a knowledge of networking and terminology.
* Ability to priority a workload and work in a fast-paced organization, coordinating and managing multiple tasks.
* Demonstrated ability to ensure compliance of training and ability in relation to the other GSOC shifts.
* Strong analytical, problem-solving skills, and critical thinking skills.
* Ability to work in both an individual and a team environment.
* Excellent written and verbal communication skills, allowing for communication effectively with all levels of the organization.
Veterans
Inter-Con is passionate about hiring veterans. In fact, we've hired thousands of veterans over the years and plan to keep hiring as many as we can. If you are veteran in search of a rewarding career among a team that holds an affinity for those who served as well as values your success and growth within our organization, please take a moment to review our website for all our extensive opportunities. Visit www.icsecurity.com/careers/for more information.
Inter-Con Security Systems, Inc. is an affirmative action employer who provides equal employment opportunities to minorities, females, veterans, and disabled individuals, as well as other protected groups. License PPO# 6822
QualificationsRequirements:
* Minimum of 3-5 years of experience in managing or supervising a Security Operations Center, or an operations center that is closely related.
* Strong demonstration of computer skills, including hardware and software, as well as a knowledge of networking and terminology.
* Ability to priority a workload and work in a fast-paced organization, coordinating and managing multiple tasks.
* Demonstrated ability to ensure compliance of training and ability in relation to the other GSOC shifts.
* Strong analytical, problem-solving skills, and critical thinking skills.
* Ability to work in both an individual and a team environment.
* Excellent written and verbal communication skills, allowing for communication effectively with all levels of the organization.
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