Health Information Specialist

4 weeks ago

Arcadia, United States Pacific Clinics Full time
What We Offer
  • The initial compensation for this position ranges from $21.00 to $25.83 an hour.
  • Salary is dependent on commensurate experience above the minimum qualifications for the role and internal equity considerations.
  • The salary may also vary if you reside in a different location than the location posted.
Benefits We Offer
  • Benefits eligibility starts on day ONE
  • We Offer Comprehensive Medical, Dental & Vision benefits, Voluntary Life Insurance, Flex Spending, Health Savings Account, EAP, and more
  • Employer Paid Long-Term Disability & Basic Life Insurance
  • 401K Employer Match up to 3.5%
  • Competitive Time Off Plans (may vary by employment status)
  • Employee engagement and advocacy opportunities to advance our justice, equity, diversity, and inclusion agenda across our Agency and throughout the communities we serve.

Who We Are

Pacific Clinics is California's largest community-based nonprofit provider of behavioral and mental health services and support. Our team of more than 2,000 employees speak 22 languages and are dedicated to offering hope and unlocking the full potential of individuals and families through culturally responsive, trauma-informed, research-based services for individuals and families from birth to older adults.

Who We Serve

Pacific Clinics serves children, transitional age youth, families, adults, and older adults. We offer a full range of mental and behavioral health services, foster care and social services, housing, continuing adult education and early childhood education programs to Medi-Cal eligible individuals and families throughout Alameda, Contra Costa, Fresno, Kings, Los Angeles, Madera, Orange, Placer, Riverside, Sacramento, San Bernardino, San Francisco, Santa Clara, Solano, Stanislaus, Stockton, Tulare and Ventura Counties.

JOB SUMMARY

Schedule: Monday-Friday, 9am to 5pm

Works within the vision, mission and philosophy of the agency. Ensures that compliance and quality standards of discharged charts and external Release of Information requests (ROIs) are organized and tracked, and feedback provided to programs. Ensures response to external Release of Information Requests. Provides intermediary support and assistance to department staff and other programs in the absence of the Health Information Administrator and Privacy Officer.

RESPONSIBILITIES AND DUTIES

1. Conducts and executes continuous quality improvement projects and department specific training.

2. Analyzes medical records for accuracy and completeness based on established protocols and communicates any deficiencies to the caregivers and managers as needed.

3. Reviews discharge charts to ensure correct order, consistency, accuracy, and completion of all reports.

4. Participates in internal and external audit processes and support audit preparation: pulling, organizing, reviewing, and providing other support to Quality Assurance.

5. Screens and responds to requests for release of information from medical records, applying knowledge of state and federal laws and regulations governing appropriate release, and ensures that authorizations are appropriately completed within all legal regulations and guidelines and within the specified time frame adhering to department, agency and county plan.

6. Release of information preparations, validations, and redactions of health information for physician consultations, court order, SSI, consents, care provider request, shadow charts, etc.

7. Prepares medical records in response to subpoenas and depositions, and maintains the Release of Information log.

8. Designs, develops, tests, evaluates, and distributes reports using TIER data from Crystal Reports.

9. Uses information systems in conjunction with paper chart to determine service dates, levels of service, etc.

10. Verifies and authorizes the movement of documents in electronic record.

11. Coordinates training activities and trains other locations and onsite staff on report writing and medical records functions.

12. Performs other responsibilities, as assigned, to support specific department/business needs.

JOB SPECIFIC COMPETENCIES

• Administrative Acumen

• Clerical Skills

• Contributes To Team Performance

• Project Management

• Manages Multiple Priorities

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.

MINIMUM EDUCATION AND/OR EXPERIENCE

• Associates' degree (A.A./A.S.) required.

• Minimum one (1) year of direct work experience.

OTHER SPECIFIC REQUIREMENTS

• Database, Visual Basic, and/or Crystal Reports experience.

• Basic knowledge of legal issues regarding releases of information and other medical records issues.

• Technical training on report writing in a database environment.

PREFERRED QUALIFICATIONS

• Bachelor of Arts/Science (B.A./B.S.) degree preferred or three (3) years direct work experience.

• Previous experience in a medical/health facility.

Equal Opportunity Employer

We will consider for employment qualified Applicants with Criminal Histories in a manner consistent with ordinance 184652 Sec.189.04 (a) and San Francisco Police Code, Article 49. Section 4905.

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