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Sales Support Associate

1 month ago

Warwick, United States Azelis Americas company Full time

Summary:

Support of Account Managers in day to day activities as needed. Also assist VP in coordination of national and region events.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

  • Support Account Managers with day to day activities as needed. These include sample entry and supporting customer request such as providing documents, quotations, regulatory request, order follow up while assigned Account Managers are traveling for business. This may also be needed for additional account managers while on vacation or out on leave.
  • Manage iChat responses from the website during business hours and follow up with requests made during after hours.
  • A participating member of the Brand Project Team. Position can also own non buying brands as part of this project.
  • Lead and support event coordination for national and regional events include trade shows, technical days and sales meetings. Coordinate with Brand Specialist, Marketing, VP, and regional team members as needed. Serve as booth anchor at NYSCC.
  • Back up Sales Coordinator and Sales Assistant as needed.
  • Support when and where needed for Executive and Sales Teams to help grow our business.

Competencies:

To perform the job successfully, an individual should demonstrate the following competencies:

  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Demonstrates group presentation skills and a good command presence; Participates in meetings.
  • Written Communication - Writes clearly and informatively; Presents numerical data effectively.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals. Significant level of experience in running a chemical distribution entity.
  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses.

Qualifications:

  • Self-motivated, honest, dependable and a high level of integrity.
  • Have a desire to serve and support both internal and external customers.
  • Good interpersonal skills.
  • Able to effectively work in a team-based and quality driven environment, where all team members hold themselves mutually accountable.
  • Good telephone skills.
  • Detail-oriented and well organized.
  • Good PC hardware and MS Office software skills.
  • Ability to read, analyze, and interpret general business correspondence.
  • Effectively present information as necessary in written and spoken form.
  • Able to maintain confidentiality on sensitive issues.

Education and Experience:

  • 2 or more years work experience with job responsibilities similar to or related to the above listed duties and responsibilities.
  • 4-year technical degree or commensurate experience