Case Manager's Assistant

2 months ago

Seattle, United States The Salvation Army Northwest Division Full time

DescriptionCase Manager's Assistant Location: HTH Redmond (2122 152 Ave NE, Redmond WA 98052) | Schedule: 2:00pm-10:30pm Status: Full-Time/Non-Exempt | Pay: $25.09/hour Join a team where you can offer compassion, dignity, and sustainable opportunities for people in need in your local community The Salvation Army is an inspiring place to work. With offices in every major US city and over 120 countries around the globe, it's a place where people can invest in people on every level. In the Northwest region of the United States, we are committed to being an efficient and effective network of local offices that provide the community with resources, such as food and shelter opportunities. As one of the most impactful social service organizations in the world, we hire people who constantly seek new ways to keep us moving forward. As part of The Salvation Army's Seattle Social Services Department, the Health-Through-Housing (HtH), Redmond Case Manager's Assistant (CMA) undertakes various tasks, including residential concierge assistance, resident check-in intake data processing, and safety & security rounds. They work closely with HtH Redmond residents, offering basic needs services, crisis intervention, and ISP Wraparound support. Duties & Responsibilities Participate in training and supervision, demonstrating competence in adhering to HtH Redmond site operational guidelines. Safely handle workplace chemicals according to instructions. Operate safety and security systems, including intrusion alarm, fire alarm, and CCTV monitoring. Assist with resident intakes and conduct visual site inspections. Exercise sound judgment, cooperate with others, and maintain proper documentation. Maintain cleanliness and organization of facilities, including emergency response in the absence of management. Maintain records, reports, and logs accurately and confidentially. Collaborate with other Salvation Army staff and programs. Ensure timely reporting and compliance with confidentiality and mandatory reporting requirements. Adhere to Salvation Army procedural requirements. Education & Experience High school diploma or GED required. Minimum of 6 months experience in public contact/customer service. Experience in social service shelter/residential setting preferred. WA Driver's License preferred. The information in this job description indicates the general nature and level of work performed by an employee in this classification. It is not to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications of employees assigned to this job. Management has the right to add to, revise, or delete information in this description. A generous benefits package is included with full-time positions: paid holidays, vacation time, sick time, and medical, vision, and dental insurance. Health Insurance: Low bi-weekly premiums for employee-only coverage, Kaiser HMO for those residing in a Kaiser service area, Anthem EPO/PPO is available for those residing outside a Kaiser service area. Voluntary +1 and +family coverage at additional cost. Delta Dental DHMO and DPPO dental insurance are offered. Life and Voluntary Options. An employer-paid life insurance policy covers employees. Voluntary supplemental life, short-term and long-term disability plans are available. Retirement Plans: Employer-funded Money Purchase Pension Plan (Defined Contribution Plan) 50% vested at five years eligible service time. Plus, an employee-funded voluntary 403(b) option. Parental Leave: The benefit is 40 hours of Paid Leave for qualifying events. Sick Leave: 12 days of Sick Leave annually accruing from day one, eligible for use after three months' service time. Paid Vacation: Two weeks annually, accruing from day one, for non-exempt positions. Four weeks annually, accruing fr

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