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Monitoring Specialist I
5 days ago
As a Burglary Monitoring Specialist, you will be responsible for proactive CCTV monitoring and reactive alarm response to Company's sites that are secured afterhours. The Specialist will report to the Overnight Monitoring shift supervisor, working collaboratively with other team members, Corporate Partners, Field Support Asset Protection and Property Managers to reduce loss and facility damage as well as initiate the appropriate response needed to aid all targeted, vulnerable, and at-risk facility locations.
Responsibilities:
- Analyze burglary trends to identify locations and markets that may be targeted.
- Gather and analyze different sources of data.
- Build various data visualization reports to communication and share information across a variety of stakeholders.
- Assist in the development of reporting/dashboard templates.
- Analyze method of operation that subjects targeting locations may utilize and provide. recommendations to deter burglary attempts or identify ways to catch subjects before losses occur.
- Monitor CCTV for anomalies in locations that may indicate subjects are preparing to burglarize our locations.
- Alert the crisis response team of incident(s) and escalate as needed to on-call teams to coordinating ongoing response support.
Desired Skills:
- Knowledge of CCTV systems (Genetec, Milestone).
- Understanding of commercial alarm systems (Genetec, ADT).
- Intermediate to advanced knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, SharePoint, Outlook).
Top 5 Skills:
- Microsoft Office 365 applications (Excel, PowerPoint, Word, Outlook) experience (3+ years)
- Strong communicator and collaborator
- Data Analytics and Reporting (1+ years)
- Customer Service experience (2+ years)
Nice to have Skills:
- Advanced knowledge of Microsoft Office 365 application tools (specifically Excel, PowerPoint, Word)
- Experience with reporting and data visualization tools
- Alarm monitoring experience
- Intermediate Data Analytics
Compensation:
The pay rate range above is the base hourly pay range that Aditi Consulting reasonably expects to pay someone for this position (compensation may vary outside of this range depending on several factors, including but not limited to, a candidate's qualifications, skills, competencies, competencies, competencies, competencies, experience, location and end client requirements).
Benefits and Ancillaries:
Medical, dental, vision, PTO benefits and ancillaries may be available for eligible Aditi Consulting employees and vary based on the plan options selected by the employee.
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