Current jobs related to Call Center Agent- M-T 10:30AM - Milwaukee - Versiti Inc.
-
Call Center Agent
2 months ago
Milwaukee, United States Dynata Full time*Applicants must reside in Wisconsin to qualify Join Dynata's Virtual Call Center team as a part-time telephone interviewer and earn extra cash remotely! We are looking for talented call center survey agents to perform outbound surveys from home with respondents and accurately record their answers. These surveys range in topics from politics to customer...
-
Customer Care Call Center
2 months ago
Milwaukee, United States Global Channel Management Full timeAbout the job Customer Care Call Center Customer Care Call Center needs 1 year in telephone customer service or related experience Customer Care Call Center requires: Five days a week Monday - Friday. Eight (8) hour shifts between the hours of 7:55 AM 5:00 PM. Overtime may be required. High School diploma or GED A minimum of 1 year in telephone customer...
-
Small Batch Maker: M-F: 1st Shift
3 days ago
Milwaukee, United States Hentzen Coatings Full timeHentzen is a unique company in today's world. Since our inception in 1923, we have remained an independent, privately held company committed to being a leader in the development and manufacture of quality coatings through innovation, dedication and service to our customers and employees. This continual commitment has led to Hentzen's recognition as a...
-
Small Batch Maker: M-F: 1st Shift
2 weeks ago
Milwaukee, United States Hentzen Coatings, Inc Full time $18 - $25Job DescriptionJob DescriptionHentzen is a unique company in today’s world. Since our inception in 1923, we have remained an independent, privately held company committed to being a leader in the development and manufacture of quality coatings through innovation, dedication and service to our customers and employees. This continual commitment has led to...
-
Call Center Specialist
2 months ago
Milwaukee, United States University of Wisconsin Credit Union Full timeOur vibrant Call Center (internally known as the Member Solutions Center) is growing, and we are thrilled to announce opportunities for dynamic individuals to join us as a Member Solutions Center Specialist! Step into our modern, cohesive, and high-e Call Center Specialist, Specialist, Call Center, Solutions, Technology, Banking
-
Call Center Representative
1 month ago
Milwaukee, United States BCI Acrylic Inc. Full timeEmpire Home Remodeling expects nothing less than your best and is seeking individuals who are masters of their craft, great communicators, attentive to details, and willing to provide a white-glove level of service that our homeowners deserve and expect. We are looking for call center representatives to join our growing team. We have full-time positions...
-
Call Center Representative
3 months ago
Milwaukee, United States BCI Acrylic Independent Dealers Full timeJob DescriptionJob DescriptionEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.We at Empire Home Remodeling are seeking call center representatives to...
-
Licensed Life/Health Agent
3 months ago
Milwaukee, United States Blue Skye Financial Full timeJob DescriptionJob DescriptionJoin Our Mission to Transform Financial Futures! If you're an experienced financial pro, licensed in health and life, ready for your last position, keep reading. If you have more than 3 years experience and:know what's important and want a hand in designing your futurethink captive agent status is for newbs and rubesare...
-
Call Center Representative
1 month ago
Milwaukee, United States BCI Acrylic Inc. Full timeEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are masters of their craft, great communicators, with attention to detail, and willing to provide a white glove level of service that our homeowners deserve and expect. We at Empire Home Remodeling are seeking call center representatives to add to our growing team....
-
Milwaukee, United States Hartlieb Financial Full timeJob DescriptionJob DescriptionNo cold calling, set your own hours, get paid 3 days/weekMake commission, average of $500/salego through pre licensing class completely online and pass a state exam with above 70% to start selling Insurance to the clients near you who are looking to purchaseflexible schedule created BY youBe your own boss and create your own...
-
Call Center Representative
3 months ago
Milwaukee, United States BCI Acrylic Independent Dealers Full timeJob DescriptionJob DescriptionEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.We at Empire Home Remodeling are seeking call center representatives to...
-
Medical Call Center Representative
2 days ago
Milwaukee, Wisconsin, United States QuadGraphics Full timeJob SummaryQuad/Graphics is seeking a highly skilled Patient Service Representative to join our medical call center team. As a key member of our team, you will be responsible for answering inbound calls, scheduling appointments, and providing exceptional customer service to our patients.Key ResponsibilitiesAnswer incoming patient calls professionally and...
-
HR Call Center Representative
4 weeks ago
Milwaukee, United States Experis Full timeHR Call Center Representative Milwaukee WI 53215 3 months contract with high possibility of extension Experis is seeking for HR Call Center Representative to join one of our large clients in Milwaukee WI 53215. Position Summary : Responds to escalated inquiries into the Human Resources Service Center via telephone, website, or email utilizing all...
-
Call Center
2 months ago
Milwaukee, United States University of Wisconsin Credit Union Full timeAre you ready to make a difference within your Latino community? Our vibrant Call Center (internally known as the Member Solutions Center) is growing, and we are thrilled to announce opportunities for dynamic individuals to join us as a Spanish-Bilin Spanish, Bilingual, Call Center, Solutions, Banking, Education
-
New Life Insurance Agent Commission Based Position
3 months ago
Milwaukee, United States The DH Group Full timeJob DescriptionJob DescriptionLaunch Your Fulfilling Career in Life Insurance. No License Needed.Ready to:Start a rewarding career from the comfort of your home?Earn top commissions without cold calling?Become a licensed Life Insurance Agent with our comprehensive support?If you're driven, motivated, and eager to learn, we have the perfect opportunity...
-
Member Services Agent
2 months ago
Milwaukee, Wisconsin, United States Rue Gilt Groupe Full timeThe Role: Contact Center Agent (Call Center)Are you looking to work somewhere that your suggestions are heard, and you cqan help implement them? Do you love finding a good deal and you have a PASSION for FASHION? Are you driven by helping people? Do you want to work and collaborate with a fun, kind group of people from your own home? If so, this is the role...
-
Call Center Representative- Inbound/Outbound
7 days ago
Milwaukee, United States BCI Acrylic Independent Dealers Full timeJob DescriptionJob DescriptionEmpire Home Remodeling expects nothing less than your best and we are seeking individuals that are a master of their craft, great communicators, attention to details and willing to provide a white glove level of service that our homeowners deserve and expect.We at Empire Home Remodeling are seeking call center representatives to...
-
Sales Agent
1 month ago
Milwaukee, United States The Sullivan Agency Full timeJob DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...
-
Sales Agent
3 weeks ago
Milwaukee, United States The Sullivan Agency Full time $75,000 - $150,000Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...
-
Sales Agent
6 days ago
Milwaukee, United States The Sullivan Agency Full time $75,000 - $150,000Job DescriptionJob DescriptionJoin Our Winning Team - Sales Agent Position with The Sullivan AgencyAre you looking for a rewarding career in Insurance with high earning potential and growth opportunities? Look no further than the Sullivan Agency!We specialize in protecting families with various INSURANCE PRODUCTS such as life, whole life, mortgage...
Call Center Agent- M-T 10:30AM
2 months ago
Call Center Agent- M-T 10:30AM -8PM and Saturdays 9-1 - Full-time
Job Locations
US-WI-Milwaukee
ID
2024-9980
Category
Customer Service and Support
Position Type
Full Time
Overview
Versiti is a fusion of donors, scientific curiosity, and precision medicine that recognize the gifts of blood and life are precious.
We are home to the world-renowned Blood Research Institute, we enable life saving gifts from our donors, and provide the science behind the medicine through our diagnostic laboratories.
Versiti brings together outstanding minds with unparalleled experience in transfusion medicine, transplantation, stem cells and cellular therapies, oncology and genomics, diagnostic lab services, and medical and scientific expertise. This combination of skill and knowledge results in improved patient outcomes, higher quality services and reduced cost of care for hospitals, blood centers, hospital systems, research and educational institutions, and other health care providers.
At Versiti, we are passionate about improving the lives of patients and helping our healthcare partners thrive.
Position Summary
This entry-level, contact center role, is responsible for recruiting current and past donors by creating an exceptional donor experience through assigned outbound call activity for any of our sites as well as other phone-related tasks. This position is accountable for individual metrics as well as meeting monthly team collection goals.
Responsibilities
- Adheres to work schedule
- Meets productivity, quality, and service level goals
- Provides compelling messaging to donors to influence blood donation
- Provides blood donation information and convert donor into appropriate donation type based on donor eligibility
- Answers donor questions, requests and concerns via phone and text
- Recruits new donors by asking existing donors for family/friend referral (pledge)
- Educates and motivates donors to schedule their next donation appointment
- Attends training and implements techniques/tactics taught into workflow
- Maintains accurate donor information in profile
- Ensures donor requests are carried out (opt out of calling list, don't contact for a period of time, prefers to only receive text messages, etc.) by making the appropriate request and following up to ensure completion
- Participates on team projects, as assigned
- Demonstrates Versiti's core values daily
- Executes service recovery techniques in order to address donor concerns/complaints
- Provides excellent customer service by always doing what is right for the donor
- Advocates Versiti's mission in the community
- Performs other duties as required or assigned which are reasonably within the scope of the duties in this job classification
- Understands and performs in accordance with all applicable regulatory and compliance requirements
- Complies with all standard operating policies and procedures
Qualifications
Education
- High School Diploma required
- equivalent required
- 1-3 years customer service experience, preferably in a contact center environment required
- Excellent verbal and written communication skills required
- Ability to demonstrate sales techniques and overcome objections required
- Good attention to detail and accurate data entry skills required
- Results-oriented / collaborates with management to meet individual goals required
- Ability to multi-task and proactively communicate progress/obstacles required
- Ability to perform in a team-oriented environment required
- Proficient computer skills (Microsoft Office) and ability to learn job-specific applications required
- Moderate to high level of experience working within a multi-channel contact center (social media, chat, email, text) - helpful in order to advance to an Agent II role required
- Personal Computer (desk top, lap top, tablet) required
- Microsoft Office products required
- Must learn contact center-specific programs (HemaTerra) required
Connect With Us
Not ready to apply? Connect with us for general consideration.