Guest Experience Intern

3 weeks ago

Prior Lake, United States Tribal Government Full time

Want to experience a fun and immersive hands-on internship that allows you to obtain real life, on-the-job professional skills? Apply today for our SMSC and Mystic Lake 10-week summer internship program Our internships focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. Enjoy weekly pay and a summer full of fun and engaging opportunities.

Internship applications to close Friday, November 15th, phone screens and interviews will be set up after Monday, November 4.

Internship Overview: You'll be working for Minnesota’s premier casino resort and entertainment destination and have tons of fun throughout this summer internship. We focus on inspiring possibilities, fostering meaningful connections, and creating memorable experiences. During our 10 weeks, full-time internship you'll be working straight out of our Mystic Lake/Little Six Offices in Prior Lake, MN.

Throughout your summer you will participate in a variety of internship experiences from touring Hocokata Ti, our cultural center, to summer cookouts with your fellow interns, to a variety of networking events, there will be something to look forward to each week.

What else is in it for you? You'll be working on projects that have an impact on business and learn what it takes to be a premier destination in the ever-growing gaming and entertainment industry. With fun being one of our core values, there's plenty to look forward to. Whether it's bowling with your fellow interns, understanding our culture & philanthropic efforts; we can bet you there won't ever be a dull moment.

You’ll be the perfect fit if: You want to be a part of the team that is responsible for driving efforts to improve our guest experience (GX), thereby promoting greater guest retention, positive word of mouth and overall business growth. You like engaging with people to make recommendations based on what they are looking for. You possess excellent attention to detail, along with strong skills in PowerPoint and Excel. Your communication abilities are diverse, including both written and verbal de-escalation techniques. If creating ad hoc surveys for major summer events and seeing them through to presenting the survey findings is something you’d be great at - this summer internship is for you

Who We Are: We're not just in the business of entertainment; we're in the business of crafting unforgettable experiences. We believe in the power of possibility, to unite and uplift, rallying around every triumph, big and small. At Mystic Lake and Little Six, every moment is a chance to be the experience.

Different backgrounds, different strengths, and different passions, we value the diversity that everyone brings to the table. Our values are a direct reflection of the diverse communities that we proudly serve, represent, and invest in. We invite you to the place to learn, grow, thrive and lead. Let's create moments that matter, celebrate diversity, and build a brighter future for all.

Internship Requirements:

  • Currently enrolled in a post-secondary program pertinent to the department/team to which assigned.
  • Basic level skills in word-processing, spreadsheets, or other tools standard to the department/team to which assigned.
  • Demonstrated ability to work with others in a collaborative, team environment.
  • Excellent organizational, verbal and written communication skills.

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