Technical Support Specialist

2 months ago


Lima, United States CORA Physical Therapy Full time
Technical Support Specialist

Ignite Your Career With CORA

As a Technical Support Specialist, you will providefirst-level support and some second-level support for all software, hardwareand telecom issues for the field and corporate, serving as the primary technicalpoint of contact.

Who We Are:

CORA Physical Therapy provides a full range of outpatient services for clients with orthopedic problems, work-related injuries, sport injuries, and neuromuscular and neurological conditions. Our community is built on the passion and experience of clinicians who embrace our commitment to Treating Everyone Right.

What You'll Love About Us:

• Competitive Pay

• 7 paid annual holidays + PTO that grows with time

• Medical, dental, vision, disability, and life insurance

• Retirement & savings plan

• Leadership development programs: coaching, mentorship, and skill-building activities

• Tuition reimbursement

What You'll Need:

• High School Graduate, Associates Preferred

• 1-3 years of multi-tiered support experience

• Advanced understanding of PC's, peripherals and networking devices is required

• Experience in end-user technical support and troubleshooting preferred

• Possessesor working toward A+ or Network+ certifications or equivalent

What You'll Do:

• Meet/exceed the customer's expectations by understanding, anticipating and meeting customer needs

• Friendly, enthusiastic, and energetic with customers, co-workers, managers and visitors

• Provide first and some second-level support on all enterprise systems platforms

• Investigate appropriate areas of a potential problem, determine resolution and test and implement solutions

• Accurately log all calls and request into the Service Desk system, either opening a new ticket or updating an existing ticket

• Escalate technical support issues to vendors and second level support team following escalation procedures

• Updatecustomers and tickets daily and resolve tickets as per the SLA of the ticket

• Determine ticket priority based on standard operating procedure or input from management

• Maintain desktop computers, mobile, peripherals and other technology-related devices

• Support, diagnose, troubleshoot and resolve a myriad of end-user issues

• Perform system audits and analysis to provide recommendations and enhance system function

• Facilitate flexibility and ease of learning newsystems

CORA Physical Therapy is an Equal Opportunity/Affirmative Action employer. We are committed to building a team that represents a variety of backgrounds, experiences, and perspectives.

  • Lima, Ohio, United States BrightSpeed Full time

    Company Overview At Brightspeed, we are transforming the way individuals connect, work, and enjoy their lives by delivering fast and dependable internet services alongside an exceptional customer experience across twenty states in the Midwest and South. Supported by investment from Apollo Global Management, our goal is to expedite the transition from copper...


  • Lima, Ohio, United States Agfa-Gevaert Full time

    Company Overview:Agfa HealthCare, part of the Agfa-Gevaert Group, stands as a prominent global provider of diagnostic imaging and healthcare IT solutions. With nearly a century of experience in the healthcare sector, Agfa HealthCare has been at the forefront of the healthcare IT market since the early 1990s. Role Overview:The Technical Support Specialist...

  • Customer Support

    3 months ago


    Lima, United States PERRY proTECH Full time

    Job DescriptionJob DescriptionHave you ever wanted to be an Employee Owner? We are looking for a motivated and customer-focused individual to join our team in providing technical assistance to clients. As a Service Specialist for the Customer Support Center, this person plays a key role in ensuring client satisfaction and is responsible for identifying...


  • Lima, Ohio, United States Healthcare Support Full time

    Job SummaryWe are seeking a skilled Travel Nurse RN Specialist to join our team at Healthcare Support. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.Job ResponsibilitiesProvide high-quality patient care in a Progressive Care Unit setting.Collaborate with...


  • Lima, Ohio, United States Full Bloom Full time

    Join Our Team as a Behavioral Support SpecialistAt Full Bloom, we are dedicated to making a positive impact in the lives of students in need of specialized assistance. As a Behavioral Support Specialist, you will play a crucial role in fostering an environment where students can thrive academically and emotionally.Key Responsibilities:Provide individualized...


  • Lima, Ohio, United States Lima City School District Full time

    Position Type: Certified Staff/TeacherOverview: The Lima City School District is seeking a dedicated professional to fill the role of a Mobile Preschool Support Specialist. This position requires a valid Ohio Department of Education license as a Pre-Kindergarten Intervention Specialist Teacher. Key Responsibilities: - Provide specialized educational support...


  • Lima, Ohio, United States 1st Choice Family Services Full time

    Job OverviewImmediate openings for both Full-time and Part-time roles (No high school diploma or GED required)Are you passionate about making a meaningful impact in the lives of others? Do you seek a career path that offers substantial income potential for you and your family without the necessity of a college degree?1st Choice Family Services Inc (1CFS) may...


  • Lima, Ohio, United States Ohio Department of Education Full time

    Position Title: Individual Support SpecialistReports to: Principal and Director of Special EducationJob Objective:The Individual Support Specialist is responsible for providing personalized assistance and care to students under the guidance of a designated educator. This role involves a variety of supportive tasks aimed at enhancing the educational...


  • Lima, Ohio, United States Lima City School District Full time

    Position Type: Certified Staff/Teacher Job Overview: The Lima City School District is seeking a dedicated professional to fill the role of Mobile Preschool Support Specialist. This position is designed for an individual who is passionate about early childhood education and intervention strategies.Key Responsibilities: - Provide specialized educational...


  • Lima, Ohio, United States Lima City School District Full time

    Position Type: Classified Staff/Paraprofessional Overview: The Lima City School District is seeking a dedicated individual to fill the role of Educational Support Specialist. This position is essential in providing assistance to educators and enhancing the learning experience for students. Key Responsibilities: - Support classroom activities and assist in...

  • Support Specialist

    2 weeks ago


    South Lima, United States KETER ENVIRONMENTAL SERVICES LLC Full time

    About UsWaste Harmonics is a managed service provider in the waste industry located in Victor, NY. We provide a comprehensive outsourced waste management consolidation service for companies and corporations with up to 5,000+ locations. We work with diverse business clients across the United States and several Canadian provinces to deliver cost savings and...


  • Lima, Ohio, United States Bon Secours Mercy Health Full time

    Position OverviewAt Bon Secours Mercy Health, we are committed to enhancing the quality, safety, and cost-effectiveness of healthcare services. Our facilities and healthcare professionals are acknowledged for their excellence in clinical and operational practices.Role SummaryThe Certified Medical Assistant is a versatile clinical expert responsible for...

  • Registered Nurse

    1 week ago


    Lima, Ohio, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a dedicated travel nurse specializing in the ICU (Intensive Care Unit) for an exciting opportunity.Job Details:Specialty: ICU - Intensive Care UnitDiscipline: Registered Nurse (RN)Employment Type: TravelWeekly Hours: 36 hoursShift: 12-hour night shiftsBenefits:Up to $500 travel reimbursement provided...

  • Registered Nurse

    4 days ago


    Lima, Ohio, United States Healthcare Support Full time

    Position Overview:Healthcare Support is currently seeking a dedicated travel nurse RN specializing in the ICU - Intensive Care Unit for an exciting travel nursing opportunity.Key Responsibilities:As a travel nurse in the ICU, you will be responsible for providing high-quality patient care in critical situations. Your expertise will be vital in monitoring...

  • Radiation Therapist

    4 weeks ago


    Lima, United States HealthCare Support Full time

    Radiation Therapist HealthCare Support is actively seeking a Radiation Therapist for a 13-week contract located in Lima, Ohio. Benefits of this Radiation Therapistwith HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Licensure and certification...

  • RN Hospice

    3 weeks ago


    Lima, United States HealthCare Support Full time

    RN Hospice HealthCare Support is actively seeking a RN Hospice for a 13-week contract located in Lima, Ohio. Benefits of this RN Hospicewith HealthCare Support: Immediate enrollment in Health Insurance Dental Insurance Life Insurance Employee Assistance Program (EAP) Access to open investment accounts Resources Beyond the Recruiter with HealthCare Support:...


  • Lima, Ohio, United States Superior Staffing Solutions Full time

    Job Title: Metal Fabrication SpecialistSuperior Staffing Solutions is seeking talented Metal Fabrication Specialists to enhance our client's workforce in the manufacturing sector.Key Responsibilities:Fabricate and assemble metal components in accordance with precise specificationsPerform installation, maintenance, and repair of machinery and partsRead and...


  • Lima, Ohio, United States Healthcare Support Full time

    **Job Summary**Healthcare Support is seeking a skilled Home Health Travel Nurse to join our team. As a leading healthcare employment partner, we provide national healthcare and medical recruiting services with the highest degree of success.**Key Responsibilities:**Provide high-quality patient care in a home health settingCollaborate with healthcare teams to...


  • Lima, United States Lighthouse Behavioral Health Solutions Full time

    Job DescriptionJob DescriptionSalary: $19.25/hrLighthouse Behavioral Health Solutions Opportunity:Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a...


  • Lima, United States Lighthouse Behavioral Health Solutions Full time

    Job DescriptionJob DescriptionSalary: $19.25/hrLighthouse Behavioral Health Solutions Opportunity:Lighthouse Behavioral Health Solutions (LBHS) provides individual, outpatient, intensive outpatient, partial hospitalization, residential, psychiatric services, and medication assisted treatment for mental health and substance abuse treatment needs. We are a...