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Desktop Support Engineer

3 months ago


Woburn, United States Tech M USAAvance Consulting Full time

Role: Desktop Support Engineer

Location: WOBURN, MA (Day 1 onsite )

Mandate Skills

ServiceNow, Windows OS, Network L3

Any Certifications, Required

Years Of Experience: 6-10

Detailed JD

QUALIFICATIONS:

Education:

Bachelor’s degree

Experience:

  • Must be self-motivated and a self-starter.

  • ServiceNow experience required.

  • At least 2 years of experience in an information technology role or related discipline

  • At least 2 years of experience in a support or service role, actively interacting with customers on a regular basis

  • At least 2 years of experience with maintenance and repair of computer hardware

  • Microsoft Active Directory applications

  • Business software applications, including Microsoft Office Suite

  • IT Service Management ticketing tool such as ServiceNow, preferred

  • Manufacturing environment, preferred