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Stock Associate, Opry Mills

3 months ago

Nashville, United States Michael Kors Full time
Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion.

If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

Michael Kors is always interested in hearing from talented, globally-minded individuals with a passion for fashion. If you enjoy working in a creative, fast-paced environment, then we would love to hear from you

REPORTS TO: Store Manager/Operations Manager

DIVSION: Retail

MAIN JOB OBJECTIVE

To manage stock and cashier team.

ESSENTIAL JOB RESPONSIBILITIES

OPERATIONS

• Collaborate with store manager in areas of risk management, physical security, store cash controls, and inventory management

• Assist in the training of sales staff in all areas of appropriate register usage and maintenance

• Understand and properly execute all management register functions

• Assist in all areas of stock, shipping, receiving protocol/policies, procedures, and all shipping/ receiving related paperwork

• Participate in inventories

• Only applicable for Offsite drivers: Responsible for driving product to and from the Offsite location on an as needed basis

MERCHANDISING/VISUAL

• Ensure the selling floor is neat, organized, stocked and reflects the correct visual image at all times

• Assist in the implementation and maintenance of all merchandising/ visual directives

• Ensure deliveries are properly processed in a timely manner

• Identify product concerns in a timely manner

• Communicate inventory needs to support the business goal

CUSTOMER SERVICE

• Support and encourage staff to provide the highest level of customer service

• Build and maintain repeat clientele by utilizing personal client book and assisting staff with utilizing their client books

• Resolve all client problems and complaints quickly and effectively, ensuring client satisfaction

• Assist sales associates with various customer service issues (i.e. dissatisfied customer, returns, defective merchandise)

HUMAN RESOURCES

• Ensure image and grooming standards are professional and reflective of the brand image, at all times

• Adhere to work schedule, inclusive of time and attendance

• Support and assist in follow-up for all training programs and seminars

Minimum 2 years retail experience.

At Capri, we are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Capri is proud to be an equal opportunity employer committed to inclusivity regardless of age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. M/D/F/V

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