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DevOps Lead

1 month ago

Redmond, United States Wipro Full time
About Wipro

Wipro Limited (NYSE: WIT, BSE: 507685, NSE: WIPRO) is a leading technology services and consulting company focused on building innovative solutions that address clients' most complex digital transformation needs.

We leverage our holistic portfolio of capabilities in consulting, design, engineering, operations, and emerging technologies to help clients realize their boldest ambitions and build future-ready, sustainable businesses.

A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability and good corporate citizenship, we have over 250,000 dedicated employees serving clients across 66 countries.

We deliver on the promise of helping our customers, colleagues, and communities thrive in an ever-changing world.

• A PROUD HISTORY OF OVER 75 YEARS

• FY22 REVENUE 10.4 BN USD

• WE'RE PRESENT IN 66 COUNTRIES

• OVER 1,400 ACTIVE GLOBAL CLIENTS

Role Purpose

The purpose of this role is to lead DevOps team to facilitate better coordination among operations, development and testing functions by automating and streamlining the integration and deployment processes

Do
  1. Drive technical solution support to the team to align on continuous integration (CI) and continuous deployment (CD) of technology in applications
    1. Design and define the overall DevOps architecture/ framework to for a project/ module delivery as per the client requirement
    2. Decide on the DevOps tool & platform and which needs to be deployed aligned to the customer's requirement
    3. Create a tool deployment model for validating, testing and monitoring performance and align or provision for resources accordingly
    4. Define & manage the IT infrastructure as per the requirement of the supported software code
    5. Manage and drive the DevOps pipeline that supports the application life cycle across the DevOps toolchain ? from planning, coding and building, to testing, to staging, to release, configuration and monitoring
    6. Work with the team to tackle the coding and scripting needed to connect elements of the code that are required to run the software release with operating systems and production infrastructure with minimum disruptions
    7. Ensure on boarding application configuration from planning to release stage
    8. Integrate security in the entire dev-ops lifecycle to ensure no cyber risk and data privacy is maintained
  1. Provide customer support/ service on the DevOps tools
    1. Timely support internal & external customers escalations on multiple platforms
    2. Troubleshoot the various problems that arise in implementation of DevOps tools across the project/ module
    3. Perform root cause analysis of major incidents/ critical issues which may hamper project timeliness, quality or cost
    4. Develop alternate plans/ solutions to be implemented as per root cause analysis of critical problems
    5. Follow escalation matrix/ process as soon as a resolution gets complicated or isn't resolved
    6. Provide knowledge transfer, sharing best practices with the team and motivate
  1. Team Management
    1. Resourcing
      1. Forecast talent requirements as per the current and future business needs
      2. Hire adequate and right resources for the team

Wipro is an Equal Employment Opportunity employer and makes all employment and employment-related decisions without regard to a person's race, sex, national origin, ancestry, disability, sexual orientation, or any other status protected by applicable law. Any complaints or concerns regarding unethical/unfair hiring practices should be directed to our Ombuds Group.

The potential compensation for this role is based on labor costs in local markets, as well as the job-related skills, knowledge and experience of the candidate. Expected base pay for this role ranges from [$60,000] to [$135,000]. Based on the position, the role is also eligible for Wipro's standard benefits and additional compensation offerings, including a full range of medical and dental benefits options, disability insurance, paid time off (inclusive of sick leave), other paid and unpaid leave options as well as potential incentive or variable compensation.

Windows Platform Engineering