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Data Entry Specialist Lead

4 months ago

Indianapolis, United States Model 1 Inc. - Indianapolis Full time

Location: Indianapolis, IN

Pay Range: $21 to $23 per hour

Overview

Come grow with us by joining our team as a Data Entry Specialist  In this role, you will play a critical role for the company and will work alongside other professionals within the team and other departments. You will be responsible for data input regarding our national parts dropship program. This position is accountable for ensuring all invoice data is loaded into DMS system in a timely and accurate manner.

Who is Model 1, formerly known as Creative Bus Sales?

Since we got our start in 1980, Model 1 Commercial Vehicles has grown to become the nation’s largest dealership, representing more than 20 top manufacturers across the U.S. And we did it all by listening to and investing in customers like you.  Customers who want more than a dealer. Customers who want a partner in creative solutions to the challenges you face today, and visionary thinking for what’s next.

It’s the strength of our relationships – both with customers and manufacturers – that allows us to keep a finger on the pulse of what you need and what’s possible to not just source but create together. Whether it’s custom-built vehicles or alternative fuel and electric vehicle (EV) options, you’ll have a partner from challenge all the way through solution and beyond.

Our Core Values: At Model 1, we are committed to living our core values:

  • Solving Problems: Trust what you know.  Work together to find solutions.  See every angle and figure it out.
  • Setting the Tone: Establish the mood that puts others at ease.  Be the person that you’d want to interact with – approachable and transparent.
  • Drive Forward: Keep your eyes up to see what’s ahead.  Imagine better methods.  Seize opportunities.  Move the business and the market, meaningfully.
  • Find Balance: Match your energy at work to your energy with family, friends, and community.  Decide and align your priorities.  Pour into yourself and those around you.
  • Own It: Take the extra step.  Fix issues when they come up.  Care from start to finish.  Do the right thing, every time.

Responsibilities

Below is an overview of the duties and responsibilities you would take on in this role:

  • Provides a full range of clerical and administrative support including, but not limited to:
    • Lead the Data Entry staff by setting the right example each workday and by being a role model for our core values listed above
    • Ensure both team and individual responsibilities are completed accurately and on time
    • Oversee and manage the RMA program for Parts Sales
    • Provide reporting to management
    • Close out and post parts sales invoices
    • Work closely with Sales representatives to help solve customer issues related to data entry
    • Maintain positive relationships with vendors, customers, and employees. This includes a positive demeanor, and a can-do attitude.
    • Responsible for creating call tags and tracking return drop shipments to vendors
    • Process, copy, scan, and file RMA paperwork
    • Maintain electronic files
    • Identify and implement process improvements to increase accuracy and efficiency
    • Other duties as assigned to assist the Parts Sales Department

What You Will Gain

  • Competitive benefits including health insurance, paid holidays, and vacation pay
  • Continuous training to provide you the opportunity to develop your full potential and be a true business partner
  • Access to an expansive network of mentors and networking opportunities
  • Top quality technology to assist in your daily responsibilities to allow for more efficiencies to deliver outstanding customer service

Minimum Job Requirements:

  • High School Diploma or equivalent experience
  • Two years general office or data entry experience
  • Leadership experience a plus
  • Ability to operate standard office equipment
  • Experienced in Computers, Microsoft Word, Excel, Teams and Outlook
  • Understanding of methods and techniques of proper phone etiquette
  • Strong verbal and written communication skills
  • Comfortable working via Teams meetings
  • Strong organization and prioritizing skills
  • Ability to travel on day trips a few times per quarter

Physical Requirements

  • Prolonged periods sitting at a desk and working on a computer.
  • Must be able to lift a minimum of 20 pounds.

Company retains the sole discretion to change the duties of the position at any time.