Technical Support Coordinator

2 weeks ago


Mason, United States Integrated Resources Full time
Title: Technical Support Coordinator
Location: Mason OH (2 days in the office, Monday and either Wednesday or Thursday)
Duration: 2 Months (Contract to Hire/ Possibility Extension)


Description/Comment:
Looking for someone who has deskside support experience.
2 days in the office, Monday and either Wednesday or Thursday.
Work Hours are 9:30am to 6pm (Mon- Fri)
• Basic Technical knowledge of Microsoft Windows - able to trouble shoot application installs, windows machine system configurations (standard cpu and laptop)
• Basic Technical knowledge of PC Hardware (knowledge of CPU, monitor, basic hardware connectivity)
• Basic Hardware and software application trouble shooting skills
Looking for candidates with strong empathy skills/retail background preferred

Note: Monday - Friday for the first 3 weeks they're with the company, in-person. Once training has been completed, they will go home and after 30 days will come back in for a week for uptraining.

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