Knowledge Manager

4 weeks ago

Kansas City, United States J. E. Dunn Construction Group Full time
Best People + Right Culture. These are the driving forces behind JE Dunn's success.

By hiring inspired people, giving them interesting and challenging work, enabling them with innovative tools, and letting them share in the company's rewards, we've found a sustainable way to grow in our industry for the last 100+ years.

Our diverse teams around the country strive to enrich lives through inspired people and places everyday, and we need inspired people like you to join us in our pursuit of building perfection.

Role Summary

The Knowledge Manger will be responsible for improving company performance through capturing, developing, sharing and effectively collaborating with the organization's knowledge assets. This position will utilize various relevant methodologies such as business process management, expert directories, expert systems, and best practices/lessons learned to achieve the goal of improved company performance. All activities will be performed in support of the strategy, vision, and values of JE Dunn.
  • Autonomy & Decision Making: Makes most decisions and consults with supervisor as needed.
  • Career Path: Rotation position
Key Role Responsibilities - Core

KNOWLEDGE MANAGEMENT FAMILY - CORE
  • Fosters a culture of knowledge sharing and accountability by facilitating business process management (BPM) across the organization
  • Leads the construction and implementation of a dynamic process repository (ProMapp) and employ the process ownership model to keep and advance the system
  • Works with IT to maintain and continuously improve the integration between ProMapp and Connect/SharePoint
  • Collects and analyzes data on projects and process metrics to systematically identify improvement opportunities
  • Facilitates a process owner-lead team through rapid improvement events using value stream mapping and/or metrics based process mapping techniques
  • Conducts project visits and communicate with project team members to extract knowledge for company use
  • Collaborates with project teams to leverage and reuse knowledge sources for new project pursuits, execution, and training
  • Develops white papers, case studies, and reports on project best practices/lessons learned, industry trends, new management techniques, and delivery models. Works with Corporate Communications to deliver content both internally and externally through industry publications, social media, the JE Dunn website and portal, etc.
  • Performs periodic knowledge gap analysis based on ongoing company project portfolio
  • Conducts research on competitors, industry reports, social media, academic content, conference materials, etc. to continuously evaluate how JE Dunn compares. Reports findings to senior leadership and calibrate the KM (Knowledge Management) efforts accordingly
  • Leads the development and conservation of a professional skills inventory. Works with IT to create the most efficient means for storing and sharing this knowledge. Collaborates with key stakeholders to ensure all relevant knowledge is captured.
  • Further develop means for measuring success of KM and report findings to company leadership.
Key Role Responsibilities - Additional Core

N/A

Knowledge, Skills & Abilities
  • Ability to perform work accurately and completely, and in a timely manner
  • Communication skills, verbal and written
  • Proficiency in MS Office, specifically excel
  • Organizational skills
  • Listening skills
  • Ability to lead a transformative group in new concepts and ideas to improve the organization (ability to capture hearts and minds)
  • Ability to conduct effective presentations and training
  • Ability to facilitate meetings and build consensus
  • Proficiency with Skype for Business
  • Proficiency with ProMapp (after training)
  • Thorough knowledge of organizational processes, functional departments, and how company success is achieved
  • Knowledge of most types of construction projects and delivery methods (Advanced)
  • Knowledge of Lean process and philosophy (Intermediate)
  • Ability to perform work accurately and completely, and in a timely manner.
  • Ability to apply process improvement methodologies
  • Ability to build relationships and collaborate within a team, internally and externally
Education
  • Bachelor's degree in construction management, business management, or related field (Required)
  • In lieu of the above requirements, equivalent relevant experience will be considered.
Experience
  • 5+ years' experience in Construction or Business Operations (Required).
Working Environment
  • Valid and unrestricted drivers license required
  • Must be able to lift up to 10 pounds
  • May require periods of travel
  • Normal office environment
  • Frequent activity: Sitting, Viewing Computer Screen
  • Occasional activity: Standing, Walking, Bending, Climbing, Reaching above Shoulder


Benefits Information

The benefits package aligned to this position is Professional Non-Union. Please click the link below for more details.

Click here for benefits details.

JE Dunn Construction is committed to hiring and retaining a diverse workforce. We are proud to be an Equal Opportunity/Affirmative Action Employer and it is our policy to provide equal opportunity to all people without regard to race, color, religion, national origin, ancestry, marital status, veteran status, age, disability, pregnancy, genetic information, citizenship status, sex, sexual orientation, gender identity or any other legally protected category. JE Dunn Construction is a background screening, drug-free workplace.

JE Dunn provides reasonable accommodations to qualified individuals with disabilities. If you would like to request a reasonable accommodation in order to apply for a job, please submit your request to accommodations@jedunn.com

JE Dunn Construction Company does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of JE Dunn Construction without a prior written search agreement will be considered unsolicited and the property of JE Dunn Construction Company. Please, no phone calls or emails.

Why People Work Here

At JE Dunn we offer our employees an inspired place to enrich their life and the lives of those around them

Building on our rich history, our employee owners are shaping the future of JE Dunn. In our team-focused environment we do life together and are generously rewarded for our efforts

About JE Dunn

For more information on who we are, click here.

EEO NOTICES

Know Your Rights: Workplace Discrimination is Illegal

Pay Transparency

California Privacy Policy

E-Verify

JE Dunn participates in the Electronic Employment Eligibility Verification Program.

E-Verify Participation (English and Spanish)

Right to Work (English)

Right to Work (Spanish)

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