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Guest Services Agent

4 months ago

Portland, United States Crescent Services Full time
Hotel Vance speaks to our intersection of inspiration and ideation; creativity and ambition. Short for “Advance”, Hotel Vance invites innovation and stimulates productivity. Here business prowess, collegiate determination, and creative expression all find home. Located inside of Portland’s Broadway Tower building, the 180 room lifestyle hotel features 4,000 sq. feet of flexible innovative meeting space, a game room, fitness center, and a soon to be opened destination restaurant. We are looking for an enthusiastic, service focused and team oriented individual to serve our guests.

Here is what you will be doing each day:

As our Guest Service Agent, you are the face of the hotel. You will welcome and register guests, provide excellent hospitality, build lasting relationships and close out guest accounts upon completion of their stay.

Does this sound like you?

This role requires individuals who are driven to make personal connections, have a spirit to serve, a keen eye for detail and can communicate effectively. The pride you have in your organizational and interpersonal skills will be a great benefit in this role. We do require that you can be available a variety of shifts, which will include weekends.

At Crescent Hotels & Resorts we strive to create a great place to work where associates at all levels of our organization are respected for their differences, just like the guests and owners we serve. That’s why we are dedicated to creating an environment that facilitates open and honest conversations about race, equity, diversity, and inclusion. By examining our own beliefs and behaviors, we can create change through training, recruiting, and promoting diverse talent to strengthen our culture.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)