Current jobs related to Tier 1 Technical Advisor - Lafayette - RADER COMPANY

  • Tier 1 Service Desk

    4 weeks ago

    Lafayette, United States Experis Full time

    Our client, ranked top 100 Best Workplaces 2024, is seeking a Tier I Service Desk to join their team. As a Tier I Service Desk, you will be part of the IT department. The ideal candidate will have independency, an eagerness to learn and have clear communication which will align successfully in the organization.   Job Title: Tier I Service...

  • IT Technician Tier 1

    4 months ago

    Lafayette, United States LHC New Full time

    Summary The IT Technician Tier 1 serves as a first point of contact for people experiencing a variety of difficulties with their software, applications and/or hardware for level one technical problems related to our information technology. Responsibilities Will serve as a first point of contact for people experiencing a variety of difficulties with their...

  • Application Support Specialist Tier 1

    3 weeks ago

    Lafayette, United States LHC Group Full time

    Summary The Application Support Specialist Tier 1 serves as a first point of contact for people experiencing a variety of difficulties with applications for basic issues related to our applications. This person will provide detailed technical assistance with LHC applications and perform application maintenance as necessary to support business activities....

  • Support Tech Tier 1

    5 months ago

    Lafayette, United States Vergence Group Full time

    In this role you will: - Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. - Develop and implement effective documentation and procedures for the repair or setup processes. - Ensure that established technical goals are met or exceeded. - Responsible for...

  • Tier 2 Service Desk

    3 weeks ago

    Lafayette, United States Experis Full time

    Our client, in the manufacturing industry, is seeking an IT Help Desk Analyst to join their team. You will be part of the support team assisting with corporate IT inquiries.   Job Title: IT Help Desk Tier 2 Analyst Location: Lafayette, IN (On-site)   What’s the Job? Primary responsibility is user support and customer service. Exhibit...

  • Tier 2 Service Desk

    4 weeks ago

    Lafayette, United States Experis Full time

    Our client, in the manufacturing industry, is seeking an IT Help Desk Analyst to join their team. You will be part of the support team assisting with corporate IT inquiries.   Job Title: IT Help Desk Tier 2 Analyst Location: Lafayette, IN (On-site)   What’s the Job? Primary responsibility is user support and customer service. Exhibit...

  • Investment Advisor

    4 weeks ago

    Lafayette, United States Stone Wealth Partners Full time

    Company DescriptionStone Wealth Partners is an independently owned investment advisory firm located in Lafayette & New Orleans, LA. We are dedicated to providing personalized service to our clients, helping them reach their financial goals. Our business model focuses on shared success with our clients by offering unbiased advice, impeccable service, and...

  • Tier 2 Service Desk

    3 weeks ago

    Lafayette, IN, United States Experis Full time

    Our client, in the manufacturing industry, is seeking an IT Help Desk Analyst to join their team. You will be part of the support team assisting with corporate IT inquiries.   Job Title: IT Help Desk Tier 2 Analyst Location: Lafayette, IN (On-site)   What’s the Job? Primary responsibility is user support and customer service. Exhibit...

  • Technical Support

    4 months ago

    Lafayette, United States Vergence Group Full time

    On-site position located in Lafayette, Indiana In this role you will: Handle technical support issues from clients. Will ensure efficiency and effectiveness in meeting client needs, and maintaining high quality standards. Be directly responsible for developing and implementing effective documentation and procedures for the repair or setup processes. Ensure...

  • IT Support Specialist

    3 weeks ago

    Lafayette, Louisiana, United States LHC Group Full time

    Job SummaryThe IT Technician Tier 1 serves as the primary point of contact for individuals experiencing technical difficulties with software, applications, and/or hardware. This role requires a strong understanding of IT systems and the ability to provide exceptional customer service.Key ResponsibilitiesProvide technical assistance to customers via phone,...

  • GOM Drilling and Completions Advisors and Engineers

    1 month ago

    Lafayette, Louisiana, United States TealEnergi Full time

    About the RoleWe are seeking highly skilled Drilling and Completions Advisors and Engineers to join our team at TealEnergi. As a key member of our team, you will be responsible for supporting our offshore Gulf of Mexico operations, ensuring the safe and efficient execution of drilling and completion operations.Key ResponsibilitiesReview and develop drilling...

  • Technical Support Specialist

    2 weeks ago

    Lafayette, Indiana, United States Vergence Group Full time

    Technical Support RoleJoin Vergence Group as a Technical Support Specialist and take on a challenging role that requires strong technical skills and excellent communication abilities.This on-site position is located in Lafayette, Indiana, and involves handling technical support issues from clients. You will ensure efficiency and effectiveness in meeting...

  • Student Service

    2 months ago

    West Lafayette, United States Purdue University Full time

    Job SummaryDescription Primary function for this position is to support Desktop Support staff in service delivery. While working in this position the successful candidate will engage with a wide range of departments and technologies, especially many non-academic areas. Core duties for this role include PC status monitoring, script development, hardware...

  • Employee Benefits Advisor

    1 month ago

    Lafayette, United States Baldwin Risk Partners Full time

    The Baldwin Group is an award-winning entrepreneur-led and inspired insurance brokerage firm delivering expertly crafted Commercial Insurance and Risk Management, Private Insurance and Risk Management, Employee Benefits and Benefit Administration, Asset and Income Protection, and Risk Mitigation strategies to clients wherever their passions and businesses...

  • IT Support Specialist

    2 weeks ago

    Lafayette, Indiana, United States Experis Full time

    Job Title: IT Help Desk Tier 2 AnalystAs a key member of our client's support team, you will be responsible for providing exceptional user support and customer service. Your primary responsibility will be to administer, maintain, and support enterprise resources, including laptops, desktops, tablets, mobile phones, and other network-enabled devices.You will...

  • Technical Writer

    21 hours ago

    West Lafayette, United States Butler America Full time

    Technical Writer Location: West Lafayette, IN Job ID: #69516 Pay Range: $29-36 Job Description: We are seeking a Contract Technical Writer in the Quality department who provides support to internal customers related to product non-conformance identification, investigation, and disposition. Responsibilities: Assist with Technical Writing assignments...

  • Technical Lead

    1 month ago

    Lafayette, Louisiana, United States HCL Technologies Full time

    Job Title: Technical LeadJob Description (Posting)Job responsibilities:Handle incidents and Service requestsPerform visual checks for hardware failure lights or console error messages, power status and hardware labels whereverConduct walkthroughs, Floor sweeping and physical verification of connectivityProvide support for installation, maintenance, and...

  • Block Advisors Multi-Unit Team Leader 2 Position

    1 week ago

    Lafayette, Louisiana, United States H&R Block Full time

    Job SummaryAs a Multi-Unit Team Leader at Block Advisors, you will be responsible for leading a team of associates across multiple offices. Your primary goal will be to deliver exceptional client experiences while achieving growth objectives for the offices under your supervision.Key Responsibilities Manage office staffing, operations, and logistics for...

  • Insurance Policy Advisor

    4 weeks ago

    Lafayette, Louisiana, United States Leauxcal Insurance Agency LLC Full time

    Insurance Customer Service AgentWe are seeking a highly skilled and customer-focused Insurance Customer Service Agent to join our dynamic team at Leauxcal Insurance Agency LLC.Key Responsibilities:Client Communication: Respond to client inquiries and concerns regarding insurance policies, providing accurate and timely solutions.Policy Administration: Verify...

  • Automotive Service Technician

    4 weeks ago

    Lafayette, Louisiana, United States DeFouw Automotive Full time

    Job DescriptionWe are seeking a skilled Automotive Service Technician to join our team at DeFouw Automotive. As a key member of our service department, you will be responsible for providing top-tier automotive maintenance and repair services to our customers.To achieve this, you will need to be capable of using a wide variety of automotive tools, products,...

Tier 1 Technical Advisor

2 months ago

Lafayette, United States RADER COMPANY Full time

RADER is looking for an enthusiastic information technology professional. Our team operates on our five core values.

  1. Teamwork: We are one team with a shared vision of success. We are more powerful together than alone.
  2. Service: We engage with heart. We take action to deliver a great experience for our clients.
  3. Growth-Minded: We seek to constantly adapt and improve. We provide pathways for personal and professional fulfillment.
  4. Trust: We act with honesty and transparency. We build trust by keeping our commitments to our clients and one another.
  5. Innovative: We think forward. We are passionate about anticipating and responding to evolving customer needs.

We're searching for an Information Technology Professional that believes in the RADER core values and can handle the following responsibilities.

Requirements

1+ years of experience preferred

Job Duties and details:
  • Answer incoming phone calls from managed clients
  • Provide World Class Customer Service
  • Address IT issues
  • Document diligent notes in the company software
  • Communicate excellently with customers, internal team members, and other departments
  • Participate in on-call rotation
  • Occasional after hours work
  • Overtime-eligible position
Priority Technical Skills:
  • Competent knowledge of Microsoft Operating systems and business applications
  • Microsoft Office 365 (Exchange, Office Apps, Teams)
  • TCP/IP networking comfort
  • Concepts of basic computer hardware
  • Proficiency in ConnectWise software stack preferred, but not necessary.
Important Non-Tech Skills:
  • Creative troubleshooting and problem solving
  • Personality is service oriented and friendly
  • Always communicate clearly on phone calls
  • Write clear and detailed descriptions of work completed
  • Handle a workload that shifts often with quick changes in priority
  • Adapt quickly to a company that is growing quickly and can change at a moment's notice
  • Respond quickly to internal communication
  • Work within customer applications and speak to the vendors (hardware, software, ISP, etc)