Help Desk Specialist
21 hours ago
On-site Position Who We Are: National Credit Center/Promax is a leader in providing cutting-edge software solutions for the automotive industry. Our National Credit Center and Promax software help dealerships streamline their operations, enhance their finance and insurance (F&I) processes, and drive profitability. OVERVIEW: The Technical Support Specialist is a Dealer Marketing Services Technical Support staff member. This staff member will work primarily via phone and email to resolve the technical issues of PMUL, Stack, PCE, and NC4 customers and ensure users can log into their authorized systems. The Support Technician will work to quickly take in, document, and resolve customer issues and serve warnings to other IT Staff when larger issues occur. Additional duties may be required in support of other departments as needed. What You’ll Do: Work to quickly answer, document, and resolve all technical-related issues as they are received via voicemail, website support requests, and email. This includes hardware support for printers, scanners, and signature pads. Document all support requests in Sales Force. Escalate issues to the next tier when necessary, following the corporate issues escalation policy. Set up and maintain email accounts (standard and bulk) as required for customers on ProMax-hosted services. Provide password support to ProMax customers per policy. Work to resolve the customer’s issue on the first contact and minimize the need for callbacks or escalation. Ensure that ProMax products are compatible with the latest Windows versions, including Service Packs. What You’ll Have: (3) Three years of experience in a customer-facing role with at least 1-2 years of experience within a similar role at a SaaS company. Demonstrated ability to work in Excel and Word Experience in Windows OS, iOS, and Android OS Basic understanding of networking and software protocols: TCP/IP, DNS, SMTP, IMAP/POP3 Basic knowledge of internet browser settings and configurations: Chrome, Firefox, Safari, Edge. Must be able to communicate effectively, both verbally and in writing, by telephone Talented in building rapport, identifying the customer’s needs, and building client relationships Ability to effectively identify and define issues for escalation when required What We Offer: Hourly Pay at $21-$22 per hour. Unlimited PTO Comprehensive benefits package, including health, dental, and vision insurance. 401(k) plan with company match. Professional development opportunities and continuous training A supportive and dynamic work environment with opportunities for growth and advancement. Hiring Timeline: Phone Screen On-Site Interview with Hiring Manager Final Interview with Senior Leadership Offer We are an equal employment opportunity employer and a drug-free workplace . Powered by JazzHR
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Help Desk Specialist
2 days ago
Bettendorf, United States National Credit Center Full timeOn-site Position Who We Are: National Credit Center/Promax is a leader in providing cutting-edge software solutions for the automotive industry. Our National Credit Center and Promax software help dealerships streamline their operations, enhance their finance and insurance (F&I) processes, and drive profitability. OVERVIEW: The Technical Support Specialist...
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Technical Support Specialist
2 days ago
Bettendorf, Iowa, United States National Credit Center Full timeJob Title: Help Desk SpecialistJoin National Credit Center, a leader in providing cutting-edge software solutions for the automotive industry, as a Help Desk Specialist. In this role, you will work primarily via phone and email to resolve technical issues for PMUL, Stack, PCE, and NC4 customers, ensuring users can log into their authorized systems.Key...
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Client Relations Specialist
7 days ago
Bettendorf, Iowa, United States Stretch Zone Full timeJob Title: Client RelationsWe are seeking a highly organized and energetic Front Desk Associate to join our team at Stretch Zone. As a Client Relations specialist, you will be the lead customer service contact for all clients and prospects, ensuring a welcoming environment and outstanding service.Responsibilities:Monitor client sessions to ensure...
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Front Desk Coordinator
3 weeks ago
Bettendorf, Iowa, United States Stretch Zone Full timeAbout the RoleWe are seeking a highly organized and energetic Front Desk Associate to join our team at Stretch Zone. As a Client Relations Associate, you will be the lead customer service contact for all clients and prospects, ensuring a seamless and welcoming experience for our clients.Key Responsibilities:Monitor client sessions to ensure appointments run...
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Lawn Care Specialist
3 months ago
Bettendorf, United States Naturescape Full timeJob DescriptionJob DescriptionNaturescape is seeking to hire a Lawn Care Specialist in Davenport, IA to provide our customers with outstanding services for their residential and commercial properties. Are you looking for a career in lawn and landscape care with a stable, family-owned business? Would you like to be a valued and respected member of a...
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Caregiver Specialist
2 weeks ago
Bettendorf, Iowa, United States Sevita Full timeAbout SevitaSevita is a leading provider of home and community-based specialized health care. Our mission is to empower individuals with intellectual and developmental disabilities to live full, more independent lives.Job SummaryWe are seeking a compassionate and patient Caregiver Specialist to join our team. As a Caregiver Specialist, you will provide...
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Oncology Specialist
3 weeks ago
Bettendorf, Iowa, United States Korn Ferry Full timeAbout the RoleWe are seeking a highly skilled Oncology Specialist to join our team at Korn Ferry. As a Radiation Medicine Physician, you will play a critical role in the diagnosis and treatment of cancer patients.Key ResponsibilitiesDevelop and implement treatment plans for patients with various types of cancerCollaborate with a multidisciplinary team of...
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Life Insurance Specialist
2 weeks ago
Bettendorf, Iowa, United States The Auto Club Group Full timeUnlock Your Potential as a Life Insurance SpecialistAre you a motivated and results-driven individual looking to launch a rewarding career in the insurance industry? Do you have a passion for helping others and a desire to succeed in a dynamic and fast-paced environment? If so, we invite you to explore this exciting opportunity as a Life Insurance Specialist...
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Acupuncturist Specialist
4 days ago
Bettendorf, Iowa, United States Lifeskills Connection Inc. Full timeSeeking a Licensed AcupuncturistWe are looking for a skilled and licensed Acupuncturist to join our team at LifeSkills Connection Inc. as an Independent Contractor. Our Healing Heart Wellness Center offers a peaceful and intentional environment where professionals approach wellness holistically - mind, body, spirit.Key Responsibilities:Provide high-quality...
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Clinical Documentation Improvement Specialist
2 weeks ago
Bettendorf, Iowa, United States Optum Full timeOptum Clinical Documentation Improvement SpecialistOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will...
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Construction Engineering Specialist III
1 month ago
Bettendorf, United States Fluor Full timeAt Fluor, we are proud to design and build projects and careers. This requires teams that are as unique as the projects we execute. We are committed to fostering a work environment that embraces Diversity, Equity, and Inclusion (DE&I) for all so our employees and stakeholders benefit from the creative solutions derived as a result of embracing...
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Guest Sales Specialist
3 months ago
Bettendorf, United States Car-X Tire & Auto Full timeJob DescriptionJob DescriptionCompany DescriptionMonro Inc./Mr Tire is a leader in the automotive maintenance and repair services industry. We are the country’s top company-owned automotive repair chain, and our success is driven by employing great people who commit every day to putting our guests first--selling them only what they need and making sure...
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Clinical Documentation Improvement Specialist
2 weeks ago
Bettendorf, Iowa, United States Optum Full timeJob SummaryOptum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and...
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Senior Fraud Specialist
2 weeks ago
Bettendorf, United States Triumph Financial Full timeJoin TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...
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Senior Fraud Specialist
2 weeks ago
Bettendorf, United States TBK Bank, SSB Full timeJoin TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...
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Marketing Support Specialist
4 weeks ago
Bettendorf, Iowa, United States Jordan Sawyer - State Farm Agent Full timeBenefits:401(k) matchingPerformance-based bonusesSigning bonusOpportunities for training and developmentROLE SUMMARY:As a Marketing Support Specialist at Jordan Sawyer - State Farm, you will leverage your creativity and strategic thinking to foster the growth of our agency. Your diverse marketing efforts will enhance our brand's public perception and...
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Communications & Marketing Specialist
4 weeks ago
Bettendorf, United States St Ambrose University Full timeSt. Ambrose University is seeking a talented Communications and Marketing Specialist to join our Communications and Marketing team. The successful candidate is responsible for enhancing St. Ambrose University's earned media and online presence, growing the university's reputation and brand through earned media placements and social media, and engaging our...
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Communications & Marketing Specialist
4 weeks ago
Bettendorf, United States St Ambrose University Full timeSt. Ambrose University is seeking a talented Communications and Marketing Specialist to join our Communications and Marketing team. The successful candidate is responsible for enhancing St. Ambrose University's earned media and online presence, growing the university's reputation and brand through earned media placements and social media, and engaging our...
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Senior Fraud Specialist
1 month ago
Bettendorf, United States Triumph Financial Full timeJoin TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we're a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of the...
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Chargeback Specialist
1 week ago
Bettendorf, United States Triumph Financial Full timeJoin TBK Bank! At TBK Bank, a member of the Triumph Financial portfolio of brands, we‘re a team of passionate, driven, collaborative, solutions-minded people who want to make a difference in the lives of our customers and communities. Our mission is to do well and to do good at the same time. We accomplish this by working together, because at the end of...