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Software Implementation Engineer

2 months ago

Fort Walton Beach, United States Source Intelligence Full time

About Source Intelligence

As product compliance and ESG regulations continue to expand worldwide, and consumers increasingly demand sustainable, eco-friendly products, companies struggle to collect, validate, and report supply chain data to meet due diligence and compliance obligations – particularly when sourcing materials and commodities from around the world.

Source Intelligence is the culmination of five trailblazers in ESG and compliance solution development who combined their expertise and technology to deliver the most comprehensive solution on the market. We empower our clients to identify and eliminate environmental hazards and human rights abuses in their supply chains through unmatched innovation, reliability, and expertise. Our industry-leading solutions – from SaaS software to fully managed services – are designed to meet each client’s unique needs and evolve alongside them throughout their compliance journey.

By partnering with Source Intelligence, companies gain deeper insight into their supply chain, enabling them to make better sourcing, design, and packaging decisions for the benefit of people and the planet.

About the role

As a Software Implementation Engineer you will be responsible for the project implementation, configuration and support of the Compliance Map software platform.

What you’ll do

  • Managing and executing the implementation plan / work packages and ensuring all steps are carried out
  • Documenting customer and internal requirements and configuring systems to meet customer expectations
  • Understanding client requirements and offering solutions in-line with the capabilities of the software and industry best practices
  • Develop User Acceptance Testing scripts
  • Support the client post-implementation and assist in continuous improvement cycles
  • Perform testing of the solution during implementation
  • Conduct client trainings of the software solution and develop training aids/help documentation
  • Ensuring software changes/bugs are reported correctly and resolved within the project delivery timescale

What we’re looking for

  • Expert knowledge in SQL, C#, HTML/CSS, Excel VBA
  • Experience of supply chain planning/ERP systems
  • Experience of software implementation and support
  • Excellent written and spoken English
  • Proactive and able to work autonomously
  • A strong customer focus and relationship management skills with the ability to see both the wider picture and detailed subject matter
  • Experience with complex PLM systems such as PTC Windchill, Teamcenter, Oracle Agile or SAP PLM
  • Knowledge of product compliance i.e. RoHS, REACH, Prop65, WEEE, Conflict Minerals
  • Experience in ASP.NET/C# preferably
  • This candidate would ideally be based on the East Coast or willing to work strictly EST.

Please note that the salary ranges provided in this job posting are for reference purposes only and may vary based on factors such as location, experience, qualifications, and prevailing market conditions. Final salary offers are subject to negotiation given these factors. We are committed to fair and equitable compensation practices and encourage candidates to discuss salary expectations during the interview process.