IT Desktop Support Service Technician

2 months ago


Lexington, United States Advanced Micro Electronics Full time

Job Type

Full-time

Description

Looking for an opportunity to advance your career as a Desktop Technician in a dynamic and growing field? Our company is seeking a skilled and passionate Field Desktop Technician to join our team.

Responsibilities:

  • Installation and support of end user computer equipment such as pcs, laptops, monitors, printers, mobile devices, and other peripherals
  • Provide field technical support for our Lexington clients.
  • Provide technical support for desktop hardware and software issues for end users.
  • Manage and monitor client workstations and servers.
  • Document all technical support activities in ticketing systems
  • Maintain accurate inventory records of all client equipment.
Requirements
  • 2+ years of experience in a desktop support role
  • Proficiency in Microsoft Windows and Office applications
  • Knowledge of Windows Server and Active Directory.
  • Azure experience a plus.
  • Audio/Visual Troubleshooting experience appreciated.
  • Experience with remote access tools and remote support
  • Strong communication skills and the ability to work with clients in a professional manner
  • Ability to work independently and as part of a team
  • Associates degree or CompTIA A+ certification.
  • Valid driver's license and reliable transportation is necessary.
Why work with us:
  • 100% Employee-Owned Company
  • Opportunity to work in a dynamic and growing city with a great quality of life
  • Competitive salary and benefits package
  • Opportunity for growth and advancement
  • Positive and supportive work environment
  • Chance to work with a dedicated and passionate team
  • PTO & Sick Time
  • 401(K)

If you are dedicated to providing exceptional customer service and have a strong technical background, we want to hear from you Apply today to join our team

This is a full-time position with an excellent benefits package. 8 AM to 5 PM.

Pay range depends on experience. Standard background checks will be completed on candidates.

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