Information Technology Service Desk Analyst

6 days ago

Fort Valley, United States Pure Flavor Full time

Pure Hothouse Foods, marketed under the Pure Flavor® brand, is a family of greenhouse vegetable growers who share a commitment to bringing A Life of Pure Flavor™ to communities everywhere. Our passion for sustainable greenhouse growing, strong support for our retail & foodservice customers, and focus on engaging consumers is built on a foundation drawn from generations of growing expertise. We are the next generation of vegetable growers, inspired to put quality, flavor, and customers first by providing greenhouse-grown vegetables from our farms that are strategically located throughout North America.

With a dedicated, energetic and highly skilled workforce, we believe our employees make the difference. We offer our employees the opportunity to advance their careers in our progressive, vibrant organization.

Job Summary:

The Information Technology Service Desk Analyst is responsible for providing IT system support across all company locations, including installation, configuration, diagnostics, and/or repairs on technological equipment and software systems.

Responsibilities:

  • Primary point of contact for all computer and related hardware, application and telecom related requests for IT service and support.
  • Create user accounts and managed access control of desktop and network applications.
  • Technical support to employees for internal desktop/laptop systems software and hardware.
  • Troubleshoot problems associated with network connectivity, and workstation hardware/software.
  • Install, upgrade, support and troubleshoot Windows, and Microsoft Office Suite, and any other authorized desktop applications.
  • Install, upgrade, support and troubleshoot for printers, computer hardware and any other authorized peripheral equipment.
  • Install and configure new IT equipment.
  • Maintain phone system; moves, adds, changes, and general support.
  • Create and verify backups of data; recover data as needed.
  • Maintain inventory of all equipment, software, licenses, and asset management.
  • Familiar with MDM. Such as Jamf or Intunes.
  • Maintain and support all remote sites and coordinate with vendors as needed.
  • Become familiar with all system and application and provide business optimization workflow to streamline processes.
  • Asset and inventory tracking for all sites.
Requirements:
  • A degree, diploma or certificate in Computer Science, Network Technologies, or related discipline required.
  • A minimum of three (3) years' experience providing IT Support required.
  • Proven ability to troubleshoot and resolve Windows Server, computer hardware, printer hardware, peripherals, and email systems issues
  • Strong networking knowledge and experience (preferred)
  • Project management skills and the ability to handle different tasks simultaneously.
  • Proficient in Microsoft (MS) Suite (Word, Excel, PowerPoint).
  • Proven ability to work in a fast-paced environment, demonstrate keen attention to detail and task-related accuracy, as well as consistent follow-through skills.
  • Able to work in a team environment with individuals of all leadership styles, personalities, and career levels.
  • Must be able to maintain strict confidentiality of private information.
  • Ability to work in a fast-paced environment.
  • Must be a high energy individual who is self-motivated.
  • On-call flexibility required.
  • Other core expectations as defined by the company.
Working Conditions:
  • Hours of work may vary depending on business needs; ability and willingness to travel with no travel restrictions.
  • This job operates within a refrigerated warehouse, where temperatures range. The noise level in the work environment can be loud due to packaging machinery, and forklift truck operation.
  • Role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Specific vision capabilities required; employee is to work in front of a computer, sitting for prolonged periods.
  • The position may involves lifting to 30-pounds, occasionally up to 50-pounds.

If you are looking for a challenging and rewarding career opportunity, submit your resume to Pure Hothouse Foods today

Pure Flavor is committed to providing an accessible and barrier-free environment. Accommodations are available on request for candidates taking part in all aspects of the selection process. Please contact the Human Resources department if an accommodation is required.

  • Information Technology/Information Assurance

    2 months ago

    Fort Walton Beach, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Information SecurityJob Qualifications:Skills:Information Assurance, Information Security, Information SystemsCertifications:Experience:8 + years of related...

  • Information Security Analyst, Senior Advisor

    2 weeks ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Job Title: Information Security Analyst, Senior AdvisorJob Summary:We are seeking a highly skilled and experienced Information Security Analyst, Senior Advisor to join our team. As a Senior Advisor, you will play a key role in ensuring the security and integrity of our information systems and data. You will be responsible for developing and implementing...

  • Information Technology Analyst

    7 days ago

    Simi Valley, United States Amtec Inc. Full time

    JOB TITLE: Digital & IT Analyst1st shiftPay Rate: $30/hrJOB DESIGNATIONThe Digital & IT Analyst will work on both Infrastructure and Applications solutions projects while providing endpoint support to IT users in Simi ValleyInstallation, maintenance, and general support of both hardware & software critical for day-to-day business operations, on the...

  • Information Technology Analyst

    1 week ago

    Simi Valley, United States Amtec Inc. Full time

    JOB TITLE: Digital & IT Analyst1st shiftPay Rate: $30/hrJOB DESIGNATIONThe Digital & IT Analyst will work on both Infrastructure and Applications solutions projects while providing endpoint support to IT users in Simi ValleyInstallation, maintenance, and general support of both hardware & software critical for day-to-day business operations, on the...

  • Help Desk Support Specialist

    2 weeks ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Job Title: Help Desk Support Service SpecialistTransform technology into opportunity as a Help Desk Support Service Specialist with General Dynamics Information Technology. A career in enterprise IT means connecting and enhancing the systems that matter most.Job Summary:We are seeking a skilled Help Desk Support Service Specialist to join our team. As a Help...

  • Information Technology Analyst

    17 hours ago

    Fort Myers, United States Movement Search & Delivery Full time

    PLEASE NOTE - this job is 100% ONSITE. No remote options.A global leader in healthcare and whole health - is seeking a Sr IT Analyst.Position SummaryWe are looking for a versatile IT Senior Research Analyst with expertise in technical research, legal matters, business analysis, and regulatory compliance. This role supports strategic decision-making and...

  • Information Technology Support Analyst

    2 months ago

    Fort Bliss, Texas, United States Exeter Government Services LLC Full time

    Information Technology Support AnalystPosition Overview:Exeter Government Services LLC is looking for a skilled Information Technology (IT) Support Analyst to fulfill the role of Workstation Management Specialist. This position is crucial in delivering technical support for various IT functions.Location:RemoteRequired Clearance:SECRETRequired...

  • Information Assurance Analyst

    5 months ago

    Fort Huachuca, United States Black Bear Technology Solutions, LLC Full time

    LOCATION: Fort Huachuca, AZ CLEARANCE: Must be a US citizen and be eligible for a DoD Secret Clearance CERTIFICATIONS: Security+ (IAM II) required upon start Black Bear Technology Solutions (B2TS) has immediate openings for Information Assurance Analyst to join our team at Ft. Huachuca, Arizona. Job Description Summary Black Bear Technology Solutions has an...

  • Help Desk Analyst

    2 weeks ago

    Fort Mill, South Carolina, United States Broad River Retail Full time

    Job Title: Help Desk AnalystBroad River Retail is seeking a skilled Help Desk Analyst to join our team in Fort Mill, SC. As a Help Desk Analyst, you will be responsible for providing top-notch technical support to our employees and customers.Responsibilities:Provide timely and effective technical support to employees and customers via phone, email, and...

  • Help Desk Support Service Specialist

    2 months ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ183243 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service...

  • Help Desk Support Service Specialist

    3 months ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Req ID: RQ176332 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: SCA Skills: Help Desk Support,Information Technology (IT) Systems,Troubleshooting Experience: 7 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service Specialist - Intermediate – TS/SCI...

  • Help Desk Support Specialist

    3 weeks ago

    Fort Stewart, Georgia, United States General Dynamics Information Technology Full time

    Job Title: Help Desk Support Service SpecialistJob Summary:We are seeking a highly skilled Help Desk Support Service Specialist to join our team at General Dynamics Information Technology. As a Help Desk Support Service Specialist, you will provide technical support to end-users, troubleshoot and resolve hardware and software issues, and maintain a high...

  • Help Desk Support Service Specialist

    6 days ago

    Fort Liberty, United States General Dynamics Information Technology Full time

    Req ID: RQ181325 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Job Family: SCA Skills: Desktop Computers,Help Desk Support,IT Hardware Certifications: Security+, CE - Sec+ CE Experience: 5 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service Specialist -...

  • Project Manager, Information Technology

    2 weeks ago

    Fort Walton Beach, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:Project/Task ManagementJob Qualifications:Skills:Information Technology (IT), Information Technology Management, Waterfall Project...

  • Service Desk Technician

    6 days ago

    Fort Lauderdale, United States TEKsystems Full time

    Description: One of our top clients is seeking a highly motivated, customer focused IT Service Desk Analyst to join the IT Service Desk team located Dania Beach, FL. The Service Desk team is like no other, providing unbeatable five-star customer service and support to all internal customers while proactively addressing issues and queries, ensuring 100%...

  • Operations Analyst – Level 1

    4 weeks ago

    Fort Eustis, United States General Dynamics Information Technology Full time

    Job SummaryWe are seeking a highly skilled Operations Analyst to support a critical mission at Ft Eustis, VA. As an Operations Analyst, you will provide subject matter support to the customer mission, utilizing your 4+ years of experience to generate due diligence packets, perform profile maintenance, and conduct information monitoring and analysis of...

  • Help Desk Support Service Specialist

    2 months ago

    Fort Belvoir, United States General Dynamics Information Technology Full time

    Type of Requisition:RegularClearance Level Must Currently Possess:Top Secret/SCIClearance Level Must Be Able to Obtain:Top Secret SCI + PolygraphSuitability:Public Trust/Other Required:NoneJob Family:SCAJob Qualifications:Skills:Help Desk Support, Information Technology (IT) Systems, TroubleshootingCertifications:Experience:7 + years of related experienceUS...

  • Help Desk Support Service Specialist

    3 days ago

    Fort Meade, United States General Dynamics Information Technology Full time

    Req ID: RQ185232 Type of Requisition: SCA Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: SCA Skills: Desktop Computers,Help Desk Support,IT Hardware Experience: 10 + years of related experience US Citizenship Required: Yes Job Description: Help Desk Support Service Specialist - Senior –...

  • Intelligence Analyst

    3 weeks ago

    Fort Stewart, Georgia, United States General Dynamics Information Technology Full time

    Job Title: Intelligence AnalystGeneral Dynamics Information Technology (GDIT) is seeking an experienced Intelligence Analyst to join our team. As an Intelligence Analyst, you will play a critical role in supporting our clients' mission by providing specialized intelligence analysis and research.Key Responsibilities:Conduct research and analysis of various...

  • Project Manager, Information Technology

    3 weeks ago

    Fort Walton Beach, United States General Dynamics Information Technology Full time

    YOUR IMPACT:Own your opportunity to work with the largest government agency in the nation. Make an impact by advancing the Department of Defenses mission to keep our country safe and secure. JOB DESCRIPTION - The IT Enterprise Project Manager's prim Information Technology, Project Manager, Technology, Enterprise, Manager, Project Management