BDC Representative/Customer Care Representative

3 weeks ago

St Peters, United States St. Charles Nissan MO Full time
St. Charles Nissan is looking for talented and outgoing individuals for our BDC Sales and Customer Service Team   BDC/Customer Care Representatives will be responsible for handling outbound and some incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold customers (e.g., internet leads, showroom visits, and incoming calls). BDC Representatives will strive to generate repeat business by reaching out to current sales and service customers and ensuring complete satisfaction in ownership, as well as in marketing efforts by accurately obtaining and logging customer sources.  

Job Responsibilities:

  • Communicate effectively with internet customers and prospects according to their preferred method of communication (phone, email, text or in person)
  • Follow-up with Internet sales leads to ensure each response to inquiries in a timely fashion, working closely with sales team as a support specialist.
  • Maintain information in CRM (Vinsolutions) and AutoAlert to capture repeat and new business.
  • Schedule appointments with interested buyers for test drives and vehicle appraisals

Job Requirements:

The ideal candidate has customer service and/or a general sales background of some sort, is a hard-working professional with experience providing exceptional customer service and looking to make a career change, or a college graduate looking to pursue a career in sales.

  • Previous customer service experience
  • Previous call center and/or Internet sales experience a plus
  • Sales experience is a plus, NOT required.
  • Vinsolutions CRM experience a plus
  • Requires strong communication skills to work most effectively with customers.
  • Must be Internet savvy, have good computer skills and excellent organizational skills to help keep track of all sales leads.
  • Excellent follow through and follow up skills.
  • Bilingual a plus

We offer:

  • Medical, Dental, Vision benefits
  • 401k
  • Paid time off after 1 year
  • Great work environment
  • Room for advancement
  • Hourly + Commission 
  We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

  • BDC Representative/Customer Care Representative

    4 weeks ago

    City of Saint Peters, United States St. Charles Nissan MO Full time

    Job DescriptionJob DescriptionSt. Charles Nissan is looking for talented and outgoing individuals for our BDC Sales and Customer Service Team BDC/Customer Care Representatives will be responsible for handling outbound and some incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold...

  • BDC Representative/Customer Care Representative

    3 weeks ago

    City of Saint Peters, United States St. Charles Nissan MO Full time

    Job DescriptionJob DescriptionSt. Charles Nissan is looking for talented and outgoing individuals for our BDC Sales and Customer Service Team BDC/Customer Care Representatives will be responsible for handling outbound and some incoming phone calls and internet leads, as well as confirming sales appointments and performing long-term follow-up on all unsold...

  • BDC Representative

    2 weeks ago

    St Peters, United States Mid Rivers Chrysler Jeep Dodge Ram Full time

    The Ed Napleton Automotive Group is looking for our next BDC Representative. This is an exciting opportunity in a growing, fast-paced industry. Located at *DEALERSHIP NAME*, the BDC Representative is responsible for handling internet inquiries and phone leads to generate appointments for the dealership sales departments. Take advantage of this rare...

  • BDC Sales Representative

    3 weeks ago

    St James, United States Competition Auto Group Full time

    Description: Sales BDC Representative Wanted At Competition BMW of Smithtown, we believe our associates are our greatest asset. So if you are looking for a career with an extraordinary company, Competition BMW of Smithtown is the perfect career choice. Competition BMW is currently looking for a full-time Sales BDC Representative to help the sales team...

  • BDC Customer Care Specialist

    2 months ago

    St James, United States Chevrolet of Smithtown Full time

    THE ALL NEW Smithtown Nissan (under new ownership) has immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent...

  • BDC Customer Care Specialist

    3 weeks ago

    St James, United States Chevrolet of Smithtown Full time

    THE ALL NEW Smithtown Nissan (under new ownership) has immediate openings for motivated team members in our fast growing, established Business Development Center. Previous success in a BDC Center or a Call Center is preferred but, not necessary. Bilingual is also a big plus!! Strong base plus commission pay structure gives plenty of stability with excellent...

  • Customer Service Representative

    6 days ago

    St. Peters, United States TEKsystems Full time

    Our client, a leading global Property and Casualty insurance firm, is looking to add a Customer Service Representative to their O'fallon, MO team. Description: Summary The main function of a customer service representative is to interact with customers to provide information in response to inquiries about products and services and to handle and...

  • Customer Service Representative

    2 weeks ago

    St. Peters, United States TEKsystems Full time

    Our client, a leading global financial services firm, is looking to add a Customer Service Representative to their O'fallon, MO team. Description: Summary: If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our customers:...

  • Customer Service Representative

    4 weeks ago

    St. Peters, United States TEKsystems Full time

    Description: Our client, a leading global property and casualty insurance firm, is looking to add a Customer Service Representative to their O'fallon, MO team. Summary: If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our...

  • Customer Service Representative

    3 weeks ago

    St. Peters, United States TEKsystems Full time

    Description: Our client, a leading global property and casualty insurance firm, is looking to add a Customer Service Representative to their O'fallon, MO team. Summary: If you’re the kind of person who likes to solve problems and help others when they need it, you could be a perfect fit for this opportunity. You’ll be the first contact for our...

  • Customer Service Representative

    3 weeks ago

    St. Peters, United States CNG Holdings Full time

    Job Description: General Function / Summary: As a financial services leader, we strive to make a difference in our customers’ lives & the communities we serve. Our Customer Service Representatives are a front-line brand ambassador representing Check N Go or Allied Cash Advance, both part of the CNG Holdings, Inc., family of companies. Our...

  • Customer Care Representative

    1 month ago

    St Cloud, United States Dahl Consulting Full time

    Contract Length: 6+ months, possible extensions and ability to be hired onWorksite Location: On-site in St. Cloud, MNWork Hours: Monday-Friday, 8:30am-5:00pm CSTPay Rate: $19.00 per hour W2Customer Care Representative Job Summary:The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of...

  • Customer Care Representative

    3 weeks ago

    St. Cloud, United States Dahl Consulting Full time

    Contract Length: 6+ months, possible extensions and ability to be hired onWorksite Location: On-site in St. Cloud, MNWork Hours: Monday-Friday, 8:30am-5:00pm CSTPay Rate: $19.00 per hour W2Customer Care Representative Job Summary:The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of...

  • Customer Care Representative

    1 month ago

    St. Cloud, United States Dahl Consulting Full time

    Contract Length: 6+ months, possible extensions and ability to be hired onWorksite Location: On-site in St. Cloud, MNWork Hours: Monday-Friday, 8:30am-5:00pm CSTPay Rate: $19.00 per hour W2Customer Care Representative Job Summary:The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of...

  • Customer Care Representative

    3 weeks ago

    St Cloud, United States Dahl Consulting Full time

    Contract Length: 6+ months, possible extensions and ability to be hired onWorksite Location: On-site in St. Cloud, MNWork Hours: Monday-Friday, 8:30am-5:00pm CSTPay Rate: $19.00 per hour W2Customer Care Representative Job Summary:The Financial Services Call Center Representative will be responsible for delivering excellent service to our clients. The goal of...

  • Customer Service Representative

    3 weeks ago

    St Peters, United States CarShield Full time

    CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal. We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people and...

  • Customer Service Representative

    1 month ago

    St Peters, United States CarShield Full time

    CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal.We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people and...

  • Customer Service Representative

    3 weeks ago

    St Peters, United States CarShield Full time

    CarShield is a Best Place to Work, as voted by Glassdoor and the St. Louis Business Journal.We are growing fast and looking to add key talent to the team. We offer a competitive base compensation and benefits package, including medical, dental, vision, life, 401k, and discounted tuition at Lindenwood University! We believe in developing our people and...

  • Service BDC Manager

    2 weeks ago

    St. Charles, United States McGrath Honda St. Charles Full time

    Our company is looking for a Service BDC Manager to join our team.Responsibilities:Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers;Answer customer inquiries and calls when necessaryManage all incoming and outgoing phone calls and emails;Maintain daily, weekly, and monthly...

  • Service BDC Manager

    3 weeks ago

    St. Charles, United States McGrath Honda St. Charles Full time

    Our company is looking for a Service BDC Manager to join our team.Responsibilities:Exhibit ethical behavior, provide the highest degree of customer satisfaction and be honest in all aspects of dealing with customers;Answer customer inquiries and calls when necessaryManage all incoming and outgoing phone calls and emails;Maintain daily, weekly, and monthly...