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Clinical Application Specialist/Audiologist

2 months ago

Schaumburg, United States Natus Medical Full time
Position: Clinical Application Specialist (CAS) - Newborn Hearing & Hearing and Balance (Audiologist)

Location: USA Central or Eastern Region

Join our Natus Sensory Team as a Clinical Application Specialist and be part of a dynamic team dedicated to providing cutting-edge solutions to newborn care and hearing and balance professionals.

SUMMARY:

The Clinical Applications Specialist (CAS) - Newborn Hearing & Hearing and Balance (Audiologist) role includes pre-sale and post-sale support primarily for Newborn Hearing (NBH) products with additional support for Hearing & Balance (H&B) products as needed. The CAS will work closely with the NBH & H&B sales team by supporting product demonstrations and lead clinical conversation and presentations to promote the development and expansion of hospital-based NBH Programs. In addition, the CAS will actively promote Natus NBH & H&B from a clinical marketing perspective, drive local market intelligence, promote the Educational Academies, and build a network of key opinion leaders.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Responsible for pre- and post-sale clinical support of the NBH & H&B product line.

• Assist the sales team with demonstrations and presentations of NBH & H&B product line and clinical applications of the system including hardware and software.

• Travel and meet with clinical decision makers and key accounts to promote the NBH product line and assist with developing and implementing hospital-based NBH Programs.

• Provide web-based presentations and demonstrations as required to meet customer needs.

• Develop relationships with key opinion leaders to promote and /or enhance alliances with them.

• Provide effective feedback to downstream marketing team to tailor all marketing actions and collateral to meet local market needs.

• Provide customer training and product in-servicing as required.

• Assist in reviewing annual and monthly sales forecast to see where you can help develop and close business.

• Work closely with technical support, sales, and customer service and serve as a liaison to ensure customer needs are met.

• Provide product and application training to current and newly hired employees.

• Attendance at newborn care team meetings - remotely or in person as required.

• Provide and participate in company training sessions and presentations.

• Attend trade shows as directed.

• Review and stay up to date with new product offerings and provide insight into local market needs and clinical trends.

• Stay up-to-date and follow all quality system procedures related to this job, which can affect the quality of products or services provided to our customers and conform to RA/QA requirements.

• Maintain fiscal responsibility, adhering to corporate expense guidelines.

• Participate in special projects as directed.

• All other duties as assigned based on changing market conditions, company, and business needs.

Travel Required:

Extensive travel up to 80% of domestic travel and 5% of international travel.

Supervisory Responsibilities

This position does not have any direct or indirect reports.

QUALIFICATION REQUIREMENTS:

Education and/or Experience
  • Master's degree in Audiology, Doctor of Audiology degree, or equivalent
  • 2 years clinical experience required
  • State Licensure in Audiology preferred. Certificate of Clinical Competence in Audiology (CCC-A) or Board Certification in Audiology from AAA preferred but not required
  • Knowledge of various areas of audiology: newborn and school screening, hearing assessment, hearing aid fitting and verification, vestibular testing and interpretation, evoked potentials
  • Knowledge in common audiology PC applications: NOAH, Hearing aid manufacturer software
  • Knowledge in basic PC applications: MS Office (Excel, Word, Power Point), Outlook
  • Knowledge of clinical testing situations and ability to train a variety of clinicians at various expertise levels
  • Comfort in presentation skills and ability to speak in front of small and large groups
  • Comfort in a variety of environments and situations and flexibility to adapting situations
  • Extensive travel is required it is preferrable that candidate is close to major airport for flexibility of travel
  • Valid driver's license
  • Proficiency in problem-solving and negotiation.

Physical Requirements

Able to lift up to 25lbs.

Other duties

Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this position. Duties, responsibilities, and activities may change at any given time, with or without notice.

Pay Transparency

Actual compensation offered may vary depending on skill level, experience, and/or education. Natus offers a competitive total rewards package, which includes medical, dental, and vision insurance, 401k, paid time off, and much more.

Affirmative Action/EEO statement

Natus is an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, military status, genetic information, or any other basis protected by applicable federal, state, or local laws. Natus also prohibits harassment of applicants based on any of these protected categories. It is also Natus' policy to comply with all applicable federal, state, and local laws respecting consideration of unemployment status in making hiring decisions.

Natus is committed to recruiting, hiring, and promoting people with disabilities and veterans. Applicants with disabilities may contact Natus via phone to request and arrange for accommodations.