Help Desk Engineer Contract

7 days ago


New York, United States Equinox Full time

Job Description

Equinox Fitness is seeking an exceptional Help Desk Engineer on a contractor basis. This proven IT technician will assist with high-volume support. The right candidate will have a proven track record of IT support and technical abilities.

Responsibilities:

  • Unbox, verify specs, configure hash, and asset tag on 100 PCs
  • Enroll the PC into Intune by logging in and verify system updates, software testing, and ensure network connectivity.
  • Troubleshoot any issues during installation and configuration.
  • Collaborate with our Engineering team and service desk team with minimal supervision
  • Print shipping label and send the PCs to the corresponding facilities.
  • Ability to troubleshoot and resolve technical issues which include desktop, laptops, printers, mobile devices, MS Exchange, MAC OSX, software/hardware installation and a variety of in-house applications, onsite and remotely.
  • Ability to Identify, research, and document resolutions
  • Ensures processes and standards to maintain Equinox IT systems are followed
  • Assist with various projects assigned to the Tech/Help Desk team.
  • Must be available to work onsite during business hours.

Qualifications:
Qualifications

  • Bachelor’s degree in computer science, Information Technology, or a related discipline; or minimum of 1 years’ experience installing, maintaining, and supporting desktop technologies in an office environment.
  • Must possess a basic knowledge, familiarity, and experience with bulk setup, maintaining and supporting desktop hardware, software and network resources and protocols.
  • Strong support experience with industry-standard IT best-practices, concepts and procedures for end user clients.
  • Strong communication skills
  • Other duties as assigned
  • Available to start immediately.

Pay Transparency: $15-20.00/hr

Additional Information

This is not a benefits eligible role.


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