Current jobs related to Technical Support Lead - Boston - Omni Inclusive

  • Technical Lead

    3 weeks ago


    Boston, United States Quantexa Full time

    Job DescriptionJob DescriptionWhat we’re all about.It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just...

  • Technical Lead

    2 months ago


    Boston, United States Quantexa Full time

    Job DescriptionJob DescriptionWhat we’re all about.It isn’t often you get to be part of a tech company that, since 2016, has been innovating the data analytics market in ways no-one else can. Our technology started out in FinTech, helping tackle serious criminal activity. Now, its potential is virtually limitless. Working at Quantexa isn't just...


  • Boston, United States Symphony Industrial AI, Inc. Full time

    IntroductionSymphonyAI, Microsoft 2024 Partner Of the Year Winner, is breaking new ground in enterprise AI using our unique technology and packaged solutions that combine best in class unsupervised and supervised techniques with intuitive UIs to solve the hardest problems across the financial services spectrum. The immediate focus is on Financial Crime (Anti...


  • Boston, United States Experis Full time

    Our client, a leading institution in the field of education, is seeking a Technical Support Analyst to join their team. As a Technical Support Analyst, you will be part of the Education department supporting the Engineering team. The ideal candidate will have excellent technical skills, strong customer service orientation, and the ability to work...


  • Boston, Massachusetts, United States Rhapsody Full time

    About Us:Healthcare is innovating and you can be a part of it. Getting data from one provider to another, or from a provider to a health insurance company, is harder than it should be. Our mission is to change this - to accelerate innovation by easing the data access burden. Imagine developing solutions that accelerate digital transformation. This is what we...

  • Technical Lead

    2 months ago


    Boston, United States Berkshire Hathaway Specialty Insurance Full time

    Job DescriptionJob DescriptionWho are we? A strategic and trusted insurance partner, Berkshire Hathaway Specialty Insurance (BHSI), provides a broad range of commercial property, casualty and specialty insurance coverages and outstanding service to customers and brokers around the world. Part of Berkshire Hathaway’s insurance operations, we bring our...


  • Boston, Massachusetts, United States Axiom Technologies Full time

    Axiom Technologies is a leading provider of global IT services, supporting medium to large-scale enterprises. Our company is dedicated to delivering exceptional service and support to our clients.Job Summary:We are seeking a highly skilled and experienced Desktop Support Specialist to join our team. The successful candidate will be responsible for providing...


  • Boston, United States ACL Digital Full time

    Tittle: Technical Support EngineerJob Id : HUJP00009691Location : Boston, MA 02215 Duration: 03+ Months Contract with possible ext.Pay Rate : $40 on W2 / hr Work Schedule: 35 hours/week • Location: 100% onsite • Duration: 3 months - Is there potential for extension or conversion? This is to fill in for someone that is on Leave, we don't have a set...

  • Technical Support

    4 weeks ago


    Boston, United States Elastio Full time

    About Elastio: Elastio is a high-growth cybersecurity company with the only cloud-native agentless platform that verifies the integrity of live data and backups to guarantee businesses can always recover from ransomware attacks with minimal downtime and data loss.Joining Elastio means becoming part of a dynamic team dedicated to staying ahead of cyber...

  • Technical Support

    3 weeks ago


    Boston, United States Elastio Full time

    About Elastio: Elastio is a high-growth cybersecurity company with the only cloud-native agentless platform that verifies the integrity of live data and backups to guarantee businesses can always recover from ransomware attacks with minimal downtime and data loss.Joining Elastio means becoming part of a dynamic team dedicated to staying ahead of cyber...


  • Boston, United States Snyk Full time

    Job DescriptionJob DescriptionEvery day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced "sneak") comes in. Snyk is a developer security platform that...


  • Boston, United States Snyk Full time

    Every day, the world gets more digital thanks to tens of millions of developers building the future faster than ever. But with exponential growth comes exponential risk, as outnumbered security teams struggle to secure mountains of code. This is where Snyk (pronounced “sneak”) comes in. Snyk is a developer security platform that makes it easy for...


  • Boston, Massachusetts, United States Insource Services, Inc. Full time

    Job OverviewThis position is consistently available due to our dynamic hiring requirements and expansion.Are you an analytical thinker who thrives on tackling challenges every day? If so, Insource Services, Inc. could be the right place for you. We seek individuals who embody the principle of 'Doing the right thing at the right time for the right...


  • Boston, Massachusetts, United States Tiugo Full time

    Position OverviewSalary:About TiugoTiugo Technologies is a leading platform that fosters the development of innovative software solutions, catering to millions of developers and numerous products globally. Our flagship offerings, including TinyMCE, are utilized by prominent organizations, enabling seamless content creation and digital collaboration.As part...


  • Boston, United States Mentor Technical Group Full time

    Job DescriptionJob DescriptionMentor Technical Group (MTG) provides a comprehensive portfolio of technical support and solutions for the FDA-regulated industry. As a world leader in life science engineering and technical solutions, MTG has the knowledge and experience to ensure compliance with pharmaceutical, biotechnology, and medical device safety and...


  • Boston, Massachusetts, United States Insource Services, Inc. Full time

    Job OverviewThis position is continuously available due to our dynamic hiring requirements and ongoing expansion.Are you a solution-oriented individual who thrives on daily challenges? If so, Insource Services, Inc. is the perfect environment for you. We seek professionals who embody the principle of 'Doing the right thing at the right time for the right...


  • Boston, Massachusetts, United States CD PROJEKT RED Full time

    Job OverviewCompany OverviewAt CD PROJEKT RED, our mission is to craft groundbreaking, narrative-driven RPGs that resonate deeply with gamers. We invite you to explore our company culture through our social media platforms and YouTube channel, where we share exclusive insights and stories from our talented team members.Position SummaryWe are seeking a...


  • Boston, United States COGNITEC SYSTEMS CORPORATION Full time

    Job DescriptionJob Description  Cognitec develops market-leading face recognition technologies and applications for enterprise and government customers around the world. Our products are deployed in identity verification, law enforcement and video surveillance situations globally: across on-premise, cloud and mobile environments. Position is based in...


  • Boston, United States COGNITEC SYSTEMS CORPORATION Full time

    Job DescriptionJob Description  Cognitec develops market-leading face recognition technologies and applications for enterprise and government customers around the world. Our products are deployed in identity verification, law enforcement and video surveillance situations globally: across on-premise, cloud and mobile environments. Position is based in...


  • Boston, Massachusetts, United States Datadog Full time

    We are Datadog's in-house product experts. The Technical Solutions team enables Datadog's worldwide growth by educating potential clients and ensuring that existing customers are happy and successful. We share our technical and product expertise with customers via multi-channel technical support, demos, and presentations. You'll be joining a team and company...

Technical Support Lead

2 months ago


Boston, United States Omni Inclusive Full time

Top 3 REQUIRED skills:

1.Life Science and Drug Safety Domain Knowledge
2. Hands on experience and product knowledge of ArisGlobal Safety Suite offerings (ArisG/ArisJ)
3. Expertise in GxP and CSV processes

Nice to have skills:

Good experience in managing and leading implementation and support engagements involving ArisG/ArisJ
MS Access

Job Summary:

A senior support lead with high level of understanding in technical and functional aspects of ArisG/ArisJ.

Work closely with ArisGlobal team for coordinating vendor managed tickets.

Support Computer System Validation and roll out activities within planned application changes in ArisG/ArisJ, and maintain relevant documentation based on the application /business expertise.

Ensure Compliance of a GXP application's operation and maintenance during its operational lifecycle as per client specifications.

Work in drafting change control documents and deploy changes in the non-production and production environments.

Participate in stand-up meetings with client IT support team and business team to provide status update on incident tickets and relevant activities.

Lead BAU Support stand-up meetings with client IT support team and business team to provide status update on incident tickets and relevant activities, with a summary of SLA/KPI dashboards.

1.Job title COGNIZANT IS LOOKING FOR A TECHNO-FUNCTIONAL LEAD / SME (SR. FUNCTIONAL CONSULTANT) 2.Job summary Support for Safety products and applications. Activities include bug fixes, application monitoring, minor enhancements, incident and service request resolution, problem management and application maintenance 3.Experience 10to14Yrs 4.Required Skills ,Arisg 5.Nice to have skills 6.Technology -Not Applicable 7.Shift Day 9.00 AM TO 7.00 PM IST 8.Roles & Responsibilities Support for Safety products and applications. Activities include bug fixes, application monitoring, minor enhancements, incident and service request resolution, problem management and application maintenance 9.Job Location Primary: USMABOSC01 Boston - MA USA, CLT Alternate: , 10.Job Type 50CW00 Business Associate 11.Demand Requires Travel? N 12.Certification(s) Required NA

Years of Experience: 7+ Years of Experience