Hosting Onboarding Specialist

4 days ago

New York, United States AFS-USA Intercultural Programs Full time

AFS-USA is part of a worldwide network of AFS partner organizations that work together to advance global education and foster meaningful connections across cultures. As the network’s largest partner, AFS-USA works to increase the global competency of U.S. citizens by providing a variety of international and intercultural learning experiences to individuals, families, schools, and communities. We are proud of our Staff from our national office in New York City as well as home offices across the county, who collaborate with our more than 2,000 AFS-USA Volunteers to deliver high quality programs and global education resources. These include immersion-based study abroad experiences in over 40 countries worldwide; opportunities to host foreign AFS exchange students; and global learning workshops and curricula for educators, schools and businesses.

The Hosting Onboarding Specialist reports to the Hosting Onboarding Manager. The Hosting Onboarding Specialist serves as a member of a regional staff team dedicated to the management and development of a geographic area comprised of multiple teams and chapters. The regional staff team will be responsible for maximizing external potential, increasing volunteer engagement, and expanding community impact through traditional and new programs.

The Hosting Onboarding Specialist will work in partnership with the Manager and the Regional Field Specialists and with volunteers to ensure the achievement of regional and national hosting goals as determined by the President of AFS-USA, and in full compliance with Department of State (DoS), CSIET, and AFS regulations and guidelines.

The primary focus of the Hosting Onboarding Specialist is to serve as the entry point for interested host families to begin their AFS journey. They will ensure that all potential AFS host families receive enthusiastic and timely engagement as they begin their AFS journey.

The Hosting Onboarding Specialist will also support regional efforts to generate new host family interest in targeted areas.

Integral to success will be collaboration with other members of the regional staff and volunteer team on initiatives related to the Strategic Plan, including school outreach, volunteer recruitment, and community impact.

DUTIES/RESPONSIBILITIES:

  • Ensure that all host family leads receive full, sufficient, and recorded follow-up and that additional leads are generated to meet specific needs and priorities as identified by the Regional Director(s), Regional Field Specialist(s), and other field leadership staff.
  • Ensure local volunteers and Regional Field Specialists are made aware of all leads and their status on a consistent basis, so that volunteers and Field Staff can work with the potential family and school to select an appropriate student.
  • Ensure timely follow-up to all interested leads by providing extended coverage, including nights and weekends.
  • Maintain strict adherence to all US Department of State, CSIET, and AFS regulations, standards, and guidelines.
  • Incorporate IDEA standards into all facets of role.
  • Act as a supportive and collaborative member of a cross-functional regional staff team, including participation in regularly scheduled field staff meetings.

OTHER DUTIES:

Please note this does not contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

EDUCATION AND EXPERIENCE:

  • Experience in recruitment and/or sales
  • Strong interpersonal and communication skills
  • Ability to work collaboratively as the member of a virtual team
  • Proven knowledge and working experience of Global Link, Zoom, Microsoft Teams, generating reports
  • Previous experience working remotely, preferred.

WORK EXPECTATIONS:

  • This is a regular part-time role in which the Hosting Onboarding Specialist is expected to work 19 hours per week
  • Open to flexible working hours, including nights and weekends.

SALARY & BENEFITS:

  • The hourly pay for this role is 18.00. You will accrue paid time off at a prorated rate.

COMMITMENT TO DIVERSITY:

AFS-USA is committed to maintaining a culture of diversity, inclusion, and equity. We welcome employees from all backgrounds to ensure that we have the best, most creative and diverse talent on our team.

NON-DISCRIMINATION:

AFS-USA is committed to a work environment in which all individuals are treated with respect and dignity. AFS-USA prohibits all forms of unlawful discrimination, harassment and retaliation, including behavior which targets an individual or group based on perceived or actual characteristics, such as but not limited to: race, color, religion, creed, sex (including pregnancy, childbirth and related medical conditions), national origin, age, disability, military service, veteran status, marital status, partnership status, sexual orientation, familial status, gender identity, gender expression, transgender status, genetic predisposition or carrier status, alienage, citizenship status, caregiver status, status as a victim of domestic violence, sex offense or stalking, unemployment status, status as a certified medical marijuana patient or any other legally protected classification.

APPLY:

Please note that only completed applications will be considered. If you require reasonable accommodation to complete a job application, pre-employment testing, or a job interview or to otherwise participate in the hiring process, please contact our HR Department at hr@afsusa.org. Only online applications will be accepted.

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