Welcome Center Community Specialist

2 days ago

Cypress, United States The Howard Hughes Corporation Full time

The Howard Hughes name is synonymous with an unrelenting passion for excellence. While his achievements in aviation and the silver screen are legendary, it was his investments in real estate that form the foundation of our company. With passion, determination and limitless imagination, he built one of the great American empires of the 20th century. At Howard Hughes, we live by our purpose to help people discover new ways of experiencing life - because it's not just buildings and places that matter, it's what you do with them that can change the way people live.

We aspire to be the most creatively driven real estate company in the world and we believe in fostering a culture that is built to last by cultivating curiosity and empowering every employee to find their story in this great organization.

About The Role

The Community Specialist meets and greets visitors to the Bridgeland Welcome Center, assists with gathering market data, generates reports and completes other duties as assigned by the Welcome Center Manager. This is a Part-Time position, less than 30 hours per week with a minimum of one day during the work week and two to three weekend shifts per month.

What You Will Do

  • Greeting/interacting with visitors at the Welcome Center, guiding them through the center, and answering general questions about the community, schools, the general area, builders, directions, etc.

  • Deliver a scripted presentation about the community.

  • Assist in collection/recording of visitor registration information.

  • Assist in answering telephone and directing calls/answering questions.

  • Follow-up on requests made for information to be mailed, e-mailed, etc.

  • Assist in printing and/or preparation of marketing brochure materials for center and/or distribution to Realtor offices, special events, etc.

  • Provide other clerical support as needed in such areas as filing, data base entry, preparation of reports, updating of area information, etc.

  • Assist in preparation of center for daily activities including opening/closing of center, preparation of refreshments for visitors, turning on lights and electronics (monitors, TV's , etc,), re-stocking of displays with brochure materials, inserts, etc., monitoring of overall appearance of center and/or displays, etc.

  • Provide feedback to welcome center manager, director of residential marketing and marketing manager on visitor comments, requests, complaints, suggestions for improvements, etc.

  • Assist in hosting of on-site and off-site events to be held from time to time for Realtors and/or general public.

  • Other duties as assigned.

About You

  • High School Diploma or equivalent required.

  • 1-2 years of experience in Customer Service or Retail Sales preferred.

  • 19-28 hours/week-average of 24-26 hours/week (2-3 weekends a month)

  • 10-5 M-Sat, 12-5 Sun.-structured part time job, must be flexible and willing to work different shifts every week

  • Highly proficient in MS office applications: Word, excel, outlook-lots of data entry

  • Able to quickly pivot between tasks.

  • Professional interaction with clients and vendors.

  • Build positive working relationships with employees at all levels within the organization.

  • Exercise sound judgment when making decisions.

  • Work overtime as required.

  • Able to meet deadlines as necessary.

  • Effectively work with minimal supervision.

  • Strong Organization and Attention to Detail skills.

  • Exceptional Communication Skills both verbal and written.

  • Good problem solver/creative thinker.

  • "Can-do" attitude, pro-active and resourceful.

This job description is not meant to be an "all-inclusive" list of the duties and responsibilities of this job. Other related duties and responsibilities may be assigned. Howard Hughes reserves the right to change or modify job duties as necessary based on business necessity.

NOTICE TO THIRD PARTY AGENCIES

Please note that Howard Hughes does not accept unsolicited resumes from recruiters or employment agencies. In the absence of a signed Recruitment Fee Agreement, HHH will not consider or agree to payment of any referral compensation or recruiter fee. In the event a recruiter or agency submits a resume or candidate without a previously signed agreement, HHH explicitly reserves the right to pursue and hire those candidate(s) without any financial obligation to the recruiter or agency. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Howard Hughes.

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