Community Programs Support Specialist
4 weeks ago
Cypress-Fairbanks ISD is committed to providing high-quality educational services to its students and community. We are seeking an experienced and skilled Administrative Assistant I to join our Community Programs department. As a member of our team, you will have the opportunity to work with a diverse group of individuals, develop your skills and expertise, and contribute to the success of our district.
Responsibilities:
- Prepare correspondence, forms, manuals, schedules, and reports for the Assistant Director of the department
- Prepare and submit various financial documents for the Early Learning Centers according to CFISD and department policies and procedures
- Manage enrollment process and documents for the Early Learning Centers
- Manage tuition payments and fees for the Early Learning Centers
- Manage the Early Learning Center waiting list and accounts
- Answer and respond to incoming calls, including those regarding general ELC questions and ELC accounts
- Take reliable phone messages and route to the appropriate staff
- Maintain the department's ELC email account
- Support general inquiries into the department
- Greet visitors and support the customer service base of the department
- Maintain confidentiality of information
- Monitor department resources and budget as they pertain to the ELC's
- Provide input on office and program guidelines and procedures
- Provide quality customer service to all stakeholders
- Act as backup for various positions within the Community Programs department, including but not limited to, receptionist, registration clerk, and ELC support staff
- Work as part of a team to contribute to the success of the Community Programs department
- Regular and reliable attendance is an essential function of the job
- Perform any and all other duties as assigned by the Assistant Director of Community Programs, Director of Community Programs and/or District Administration staff
What We Offer:
We offer a competitive salary range of $29,912-$ CP4 per annum, commensurate with experience, and a comprehensive benefits package. If you are a motivated and organized individual who is passionate about education and customer service, we encourage you to apply for this exciting opportunity.
Requirements:
- High school diploma or GED required
- Proficient in general office skills with a strong emphasis in data entry and record keeping/record management
- Proficient use of Microsoft Office, including but not limited to Microsoft Word, Outlook and Excel
- Self-motivated, able to work under pressure and possess excellent interpersonal skills
- Demonstrate effective oral and written communication skills
- Ability to manage multiple tasks efficiently and take initiative to ensure timely and accurate completion of responsibilities
- Possess high degree of customer service skills
How to Apply:
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