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Quality Assurance Analyst

3 months ago

Clifton Park, United States GTM Payroll Services Full time

GTM Payroll Services Inc. is seeking a highly motivated full-time Quality Assurance Analyst (QA Analyst) to join our fast-paced software and services company. This position offers a great opportunity to contribute to the quality, customer experience, and ongoing success of internal and client facing web-based applications used by our employees, and 8000+ households across the United States.

ABOUT GTM PAYROLL SERVICES INC.

GTM Payroll Services has specialized in easy-to-use payroll solutions ever since our founding in 1991. Our offerings for families with domestic workers include payroll management, tax filings, workers' compensation policies, and employee benefits like health insurance and 401(k) plans. For businesses, we offer a comprehensive suite of payroll, time and labor management, human resource, and insurance products that can easily adapt to any size or type of business. Our success is based on our industry-leading expertise and an extraordinary level of personal attention for each and every customer.

Here at GTM Payroll Services, our employees know that they are valued. This is because we recognize their contributions and achievements in a variety of ways such as discretionary bonuses for extraordinary work on meeting department or company objectives, an employee of the month awards, annual awards for customer service and sales achievements, and milestone anniversary gifts. We also have a coin recognition program where we present employees with coins to recognize their hard work, dedication, teamwork, and goal achievement. These coins can be traded in for rewards like gift cards or extra paid time off (PTO)

What you can expect from us:

  • Flexibility to hone your skills and stay current on technology through training and experimentation
  • Company orientation, so you can meet our people and get to know our business and software
What your impact will be:

As a QA Analyst, you will collaborate with software developers and business stakeholders to ensure that software improvements are meeting business needs.

Key Responsibilities:
  • Design and execute test plans and test cases to ensure software meets requirements and is free of defects
  • Identify and report defects and issues to the development team
  • Collaborate with the development team to ensure that software meets quality standards
  • Keep up-to-date with new testing tools and technologies
  • Participate in functional reviews and provide feedback to developers
  • Communicate with internal stakeholders to understand and document their testing needs
  • Help the team drive change in their own processes and for the organization
Qualifications:
  • Strong attention to detail and ability to work in a fast-paced environment
  • Strong problem-solving and analytical skills
  • Excellent verbal and written communication skills
  • Confidence to own the QA process and adapt it to the team
Extras that will make you stand out:
  • Bachelor's degree in Computer Science, Computer Engineering
  • Experience in software testing, quality assurance, or a related field
  • Experience in software support, specifically Payroll, CRM applications
  • Understanding of software development and testing methodologies
  • Understanding of databases and experience writing SQL queries
  • Experience with test automation tools and frameworks
  • Having used our toolset: Jira, Xray, Azure DevOps, SQL Server
Where you will work: Clifton Park, NY
  • This role offers the opportunity for a balance of remote and in-office work, with a requirement of four on-site days per week with Fridays as optional remote work days.


We offer a competitive salary, benefits package and a great working environment. If you are passionate about technology and have a strong desire to learn, grow and excel in the field of software development and testing, we encourage you to apply today

Please submit your resume and cover letter for consideration.

Position available immediately