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Network Administrator

4 months ago

San Jose, United States Bayone Full time

Job Description:

This is what you'll do: -
Responsible for designing, organizing, modifying, installing, and supporting network hardware and software across all 5 Rivian locations
Manage network security with knowledge of: FortiGate, dell switches, ubiquiti, access points - Being capable of troubleshooting, analyzing and diagnosing issues as needed
Collaborate with remote IT team members to build and maintain positive, productive team relationships
Develop positive relationships with the business and other functions involved in downstream technical processes

This is what you'll need: -
t least 5 years (or relative) in a Systems or Desktop support role, where you learned the nuances of IT Administration
Bachelor's is preferred for this position
Experience with: LAN/WAN, Firewalls, Dell Switches, Access Points, Cisco (Preferred)
Strong written and verbal communication skills are a must
Tech Savvy - Ability and passion for learning new technology and tools
Passion for Customer Support - A drive to help end users get what they need to do their jobs the best they can. A sense of satisfaction from helping end users get what they need in a timely manner
Prioritization Skills - The ability to analyze support requests, and prioritize them based on impact
Discipline - The discipline to actively manage help desk tickets and internal IT tasks, without getting distracted by email, chat or other adhoc communication
Teacher - Able to teach end users about IT technologies or solutions to their issues in an easy to understand way
Self-Starter - The ability to actively look for effective tasks to complete in times of low tickets