Field Service Engineer
1 week ago
Onsite - Santa Clara, CA
Our client is a leading provider of consumer, business-to-business, and industrial digital imaging solutions to the United States, Latin America, and the Caribbean markets.
They are currently seeking a Field Service Engineering Technician for their Semiconductor business in Santa Clara, CA, to support their semiconductor equipment in the field. Candidates will perform technical support of the high vacuum equipment for PVD and related robotics.
This position reports directly into an assigned worksite 5 days a week and candidates must reside close to the San Jose area.
Responsibilities:
• Monitor, inspect, setup, calibrate, and maintain semiconductor process equipment in the field to prevent equipment down time.
• Troubleshoot hardware and software related issues and implement solutions
• Collect data for software related issues and discuss with global headquarters
• Document all maintenance activity and provide field service reports
• Install equipment control software and maintain record of software revision history
- Participate in the installation of equipment at customers' sites.
- Monitor stock level of service parts and equipment to ensure adequate inventory is available for repair work.
- Provide training and assistance to other technicians.
- AS degree is required, Bachelor's degree in engineering is preferred.
- 2-3 years of experience with PVD or semiconductor vacuum equipment
- Candidates without AS or BS may be considered with equivalent experience in the same field
- Multi chamber cluster systems and robotics experience is highly preferred
- Ability to understand electrical and mechanical drawings for troubleshooting
- Experience with PLC and other software applications is a plus
- Ability to work independently following 3-6 months of on-the-job training
- Must have analytical skills for problem analysis and resolution
- Decide on problem solving road map and follow methodical means to resolution
- Decide and recommend spare and consumable parts for PM's and repairs
- Ability to work flexible shifts
- Requires ability to lift approx. 50 lbs.
- Bilingual Communication skills helpful but not required. (Japanese/English)
- Ability to sustain substantial amount of standing, walking, typing, grasping, talking, and hearing, as well as occasional kneeling, crouching, stooping, reaching, pushing, pulling and climbing stairs or ladder.
- The work environment may include working in highly time sensitive situations requiring quick resolution including equipment problems.
- Ability to work in a time sensitive situation with quick resolution.
This is a full-time position paid hourly, ranging from $33.37 - $49.98 per hour. Overtime is available.
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