Expert Business Operations Specialist

7 days ago

Oakland, United States PG&E Corporation Full time

Requisition ID # 161945 

Job Category: Business Operations / Strategy 

Job Level: Individual Contributor

Business Unit: Engineering, Planning & Strategy

Work Type: Hybrid

Job Location: Oakland

Department Overview

PG&E’s Enterprise Service Delivery (ESD) department is responsible for the Company’s long and medium-term planning and operations of Aviation, Corporate Real Estate, Transportation, Major Project, Land, Environment and Permitting, and Supply chain. Enterprise Service Delivery plays an integral role in helping PG&E deliver for our hometowns, serve our planet, and lead with love, with a goal of developing a safe, reliable, resilient, de-carbonized and affordable energy system for all customers.

Position Summary

This role will develop the communications plan and strategy, support the tracking of programs and initiatives and the support the development and execution of department engagements to support ESD initiatives and the Chief of Staff Office. This role offers the opportunity to explore areas within Aviation, Transportation, Corporate Real Estate, Land Environment and Permitting, Major Projects, and Supply Chain and also offers the opportunity to work with senior leaders. Responsibilities typically include some or most of the following in support of the Chief of Staff Office to ensure attainment of program metrics/objectives.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. 

Although we estimate the successful candidate hired into this role will be placed between the entry point and the middle of the range, the decision will be made on a case-by-case basis related to the factors mentioned above.​ This job is also eligible to participate in PG&E’s discretionary incentive compensation programs.  

A reasonable salary range is:​

Bay Area Minimum: $114,000.00

Bay Area Maximum: $182,000.00

This position is hybrid, working from your remote office and your assigned work location based on business need. The assigned work location will be within the PG&E Service Territory.

Job Responsibilities

  • Manage and develop communications strategy for Enterprise Service Delivery
  • Use system and personnel resources to successfully address inquiries from internal business partners
  • Develop internal work procedures and initiate process improvements
  • Coordinate trainings to enhance knowledge and job skills
  • Assist management with the leadership of the key department initiatives
  • Support organization as subject matter expert providing information and direction to resources through various delivery channels
  • Provide direction and coaching to other team members
  • Participate in cross functional teams
  • Liaison between various departments and cross functional teams
  • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness

Qualifications

Minimum:

  • Bachelor’s Degree in Business Administration or job-related discipline or equivalent experience
  • Job-related experience, 8 years

Desired:

  • Graduate Degree in job-related discipline or equivalent experience
  • Master’s Degree in job-related discipline or equivalent experience

Knowledge, Skills, and Abilities

  • Ability to use understanding of the business to help drive strategic decision making, and to recommend operational improvements.
  • Ability to lead the largest most complex projects across the line of business supported (i.e. Customer Care, Human Resources, etc.).
  • Deep knowledge and expertise of business and or industry drivers.
  • Ability to lead large and complex projects working with cross-functional teams.
  • Ability to create compelling business cases based on complex business environments and inputs.
  • Adept at addressing issues with diplomacy and tact.
    • Lean operating model.
    • Visual management.
    • Performance measurement and management.
    • Communication/writing skills.
    • Organizational skills.
    • Stakeholder engagement.

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